Question about Office Equipment & Supplies
Green light flashing.Light bulb symbol It did print a test copy OK.It is recognising I have sent items to print out.They are all in a queue
Gonna depend on the brand of the printer. Usually you can go to the manufacturer's website and do a search for the model name and the word "drivers" to find the correct drivers for that particular printer. Since it will print a test copy it sounds like the printer is fine and its just a question of communication with the printer. More information would be needed to help you. Is it connected Via USB or wireless? If its USB when you plug the printer in, your computer should discover it and take care of the rest, though that's not always the case. At the very least it should discover that you've connected something.
Based on some assumptions, if you're on a Windows based PC, and its connected via USB, right click "computer" or "my computer" under "Start" and click properties. In the window that opens you're looking for an option called "Device manager". If you click that, it'll list all of the hardware in use on your computer. Look for anything with a red x, exclamation point, or warning sign (looks like a yellow traffic sign). If you see any of those, its definitely a driver problem. Unfortunately, even if you don't see any of those it might still be a driver problem (gotta love Windows). So going forward we need more info. Are you on a Windows PC, Mac, or a Linux box? What brand and model is the printer? How are you connecting to the printer?
With that info we should be able to get you squared away.
Posted on Apr 13, 2015
Testimonial: "Thanks for your information.I am a home worker for a Government department.My laptop is connected to a master computer and I log on remotely with Secure ID token and several Passwords.I am not connected by Wireless at present.The printer is a Lexmark M5 310 Series XL.The Laptop is a HP 2510p model also states Windows Vista Business HP 3D on underside.I had no problem with a different printer but that broke down."
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 06, 2011 | Epson Stylus Photo R220 InkJet Printer
Oct 07, 2009 | Canon BubbleJet i560 InkJet Printer
Mar 29, 2009 | Lexmark JetPrinter X1185 All-In-One InkJet
Mar 15, 2009 | HP OfficeJet J4580 All-In-One Laser...
Jan 08, 2009 | Canon PIXMA MP470 All-in-One Printer
Dec 09, 2008 | Canon BubbleJet i560 InkJet Printer
Apr 15, 2008 | HP Deskjet D2360 InkJet Printer
47 people viewed this question
Usually answered in minutes!