Question about HP Office Equipment & Supplies
According to the HP website, this error code means the ink system has failed, and the unit will need to be serviced by an authorized HP repair technician - An Ink System Failure or 0x Error Message Displays on the HP Printer...
However, you can try resetting the printer first -
Reset the product
Posted on Apr 13, 2015
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Posted on Jan 02, 2017
SOURCE: HP Photosmart 8250 Support Menu?
I have the same issue with the printer but I do have a solution for you.
I do know how to reset the error codes.
Start by turning off the printer and unplugging the power cord.
Next, you need to hold the Instant Share and Photo Tray buttons simultaneously while plugging in the power cord. If done correctly you will see the LCD Screen turn green with the numbers '1 2 3 4 5'.
After that is done, you need to unplug the printer, and replug it.
I myself have not been able to resolve the issue as to why it is giving me the error code. Any help would be appreciated.
Posted on Dec 03, 2008
SOURCE: HP ERROR CODE 0XC18A0401
There is one fix for the 0x errors and it doesn't always work but this is the only option.
Press and hold the "*" key. Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
Press and release in sequence the "1", "2" and "3" buttons.
Display should say "Support" and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says "System Configuration Menu".
Press and release the "OK" button.
Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
Press and release the "OK" button.
Display should say "Hardware failure status: Clear. Press OK to clear".
Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!
Posted on Jan 29, 2009
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