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I cannot scan anymore and the message is saying that the scanner is not connected, however the printer is working so it must be connected.

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Sounds like the twain drivers for the Epson scanner part of the unit are not installed. When that happens the computer won't see a scanner, just the printer. Try re-installing the Epson software that came with the unit.

Posted on Apr 13, 2015

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1 Answer

My printer scanner does not work anymore, I get a message that says computer cannot detect scanner. Everything is connected the way it was when it was working. Please help!


take your HP software that came with the printer and innstaler this again after you have done this then restart your computer again.

txexixs

Sep 09, 2010 | HP Office Equipment & Supplies

1 Answer

My HP C5180 all-in-one printer/scanner used to


try to off and on the hp photosmart let scan if not work re-install driver. let me know if still not work for further trouble shooting.

Apr 10, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

C7280 printer scan feature does not work anymore


please remove your scanner drivers and reinstall them by downloading them from this site

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=uk&product=3204785&lang=en&

hope this solves your problem

Jul 16, 2009 | HP Photosmart C7280 Printer

1 Answer

My HP 5610 all-in-one gives me an error message when I try to use the scanner option.It says, "No scan options: Refer to device documentation to troubleshoot." what do I do if I don't have my...


oh This is a simple solution open up the hp solution centre icon or the hp director icon whichever your printer software has on the computer.
Then click on settings.
point to scan settings and click on scan to setup and on all the items on the left hand side select them and move them to the right hand side and click on the ok button or the update the device button and you will not face this issue anymore.
your printer software should be installed so that you dont get this error message anymore

Jun 16, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

USB NOT CONNECTED ERROR WHEN IT IS CONNECTED


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

May 05, 2009 | HP Photosmart C4250 Multifunction Photo...

1 Answer

Error messages appear when scanning from glass to macbook.


Hi there,
  • Unplug the Scanner cable from the computer.
  • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the Scanner.
  • then you can connect the Scanner and and try to Scan.
Hope this help. Please Rate My Response! Thanks! 
PREM

Mar 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

C4200 - says USB not connected when trying to scan


This is a HP hardware/software error and HP has not fixed it.

The C4250 may report that "USB is not connected" but the printer works just fine and when you use the Microsoft Scanner and Camera Wizard to carry out a scan, it works just fine too. So the error message is wrong.

The Microsost Scanner and Camera Wizard can be found on the Control Panel.

Mar 01, 2009 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

Scanner on HP6110


I also have this problem. Try going to
-Start
-Programs
-Accessories
-Scanner and Camera Wizard.

I can get my scanner to work through the wizard when it won't work by just pressing the scan button on the printer.

Jul 01, 2008 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Scanning


I can use it to print but I cannot scan anything anymore since I updated my internet explorer. My OS is Microsoft XP. I am using a 4-in-one scanner. Thanks a lot.

May 19, 2008 | HP All-in-One Printer

3 Answers

Canon mp610 scanning problem


The readme says that some USB hubs have an issue.

I was having problems and was connected via a hub. I removed the hub and connected the printer directly to the back of the PC and voila scanning is all good.

ALex.

Apr 20, 2008 | Canon PIXMA MP600 all-In-One InkJet...

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