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I opened the vacuum,i checked the cord and it is in the correct form,not tangle etc..still doesn't work after pluging it the wall out

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  • Steve F Apr 16, 2015

    Have you cut back the cord and changed the 3 pin plug? Because the original plug is a moulded plug, it can be very difficult to determine if the wiring in the plug has broken other than by replacing it. If you have and its still not working, it could be at the other end inside the machine. If you have access to a multimater, you can check the wiring from start to finish and through all the components to see where the failure is, if its not a cord break.



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Possibly a broken wire. It is common for the flexible cable to break at the 3 pin plug end from constantly pulling the cord / plug out of the socket or if its a retractible cord, they get broken where the cord enters the machine rewinder. this happens when the cord is pulled out to its maximum length all the time and eventually cuts through the cord. I would try a new 3 pin plug first.

Posted on Apr 13, 2015

Testimonial: "I will try that...thanks!!"

  • Steve F Apr 13, 2015

    No problems. Cut the cord back about 10cm away from the plug and fit the new one. Sometimes the cable is broken near to but not inside the plug. By cutting it a distance away, you eliminate that possibility. Dont let the cord retract without a plug on the end otherwise you will lose the cord inside the machine!

  • chloe
    chloe Apr 16, 2015

    i am not sure if i know how to do that with out visual example



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