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Model #5vrp50n serial #rmln0204104481 need controller box

Need a part, controller box

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Water heater heats water and then cuts off. I replaced the lower element with a guaranteed for life element. It still heats up and cuts off. There is a control box on top that allows for an easy reset. ...


1) Bad thermostat or thermistor depending on model.
Whirlpool/Craftmaster/American energy smart has control box on top, and you can order parts from Whirlpool.

2) Copy following links to help identify product.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

3) Add a comment with more detailed information:
You have electric water heater.
Unknown brand, possibly energy-smart.
Unknown control box.
Cut off? Do you mean 'reset' is tripped?

4) Whirlpool energy smart requires 10 gauge wire and 30 amp breaker.
Control panel may not function with undersized electric supply.
Control panel has blinking-light errors ... if no error code then maybe the control box is bad.

Jan 18, 2013 | Water Heaters

2 Answers

Troubleshooting whirlpool ee2h50rd045v water heater


1) Copy following links for whirlpool energy smart resources:
http://waterheatertimer.org/pdf/Energy-Smart-troubleshooting-guide.pdf
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

2) Control box is probably bad.
There are 2 types of control boxes for older-style energy smart water heaters.
You will need model number and serial number from label on side of tank to order from Whirlpool.

3) This older-type energy smart water heater is probably discontinued by AO-Smith, American, State, Craftmaster, Reliance water heater group that makes Whirlpool and Kenmore water heaters.
New generation energy smart offers interface with home automation and/or non-existent smart grid.
Older energy smart only offered potential interface with non-existent smart grid.

Dec 23, 2012 | Whirlpool Water Heaters

1 Answer

Energy saving devise light blinking and no hot water


Water heater is not identified.
Add a comment with information that appears on label on side of tank for possible help.
You might be talking about Whirlpool energy smart electric.
The error diagnostic lights flash a code: the code decipher is printed on the diagnostic control box on top of heater.
Call Whirlpool: you need model number and serial number from label located on side of tank.
1-877-817-6750

Open following links for energy-smart resources and typical manual:
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

Aug 04, 2011 | Whirlpool Water Heaters

1 Answer

Whirlpool 40 gallon energy smart elecrtic water heater. The control board binks once, by the panel means system start up failure,but we still have hot water,but every time we use the hot water it starts...


The evidence points to a control malfunction.
Call Whirlpool for assistance: 1-877-817-6750
You will need your model number and serial number located on label on side of tank.
Serial number is required because models change as the technology evolves.

Open following link to read product details about the Energy Smart, and download typical manual.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Note: Energy Smart water heater requires 10 gauge wire and 30 amp breaker.

Typical energy smart manual shows: 1 flash is start-up error, which indicates 'Power ON with no water in tank.'
This is not possible because at least the upper element would burn out, if not both elements.
If upper element burns out, this water heater will not make any hot water, since it is wired for ordinary non-simultaneous operation.
There cannot be air inside the tank since your hot water faucet is not spewing air.
http://waterheatertimer.org/How-it-works.html

Also be aware that model numbers change.
Read following account of fellow who replaced control board on his 4-year-old energy smart, and how he discovered wires are reversed on newer control boards. Be sure to ask Whirlpool about this possibility, in the event they say control board is faulty and send you new board:
http://www.fixya.com/support/t8263226-our_water_heater_doing

Feb 27, 2011 | Water Heaters

1 Answer

2 green flashes. hot water is blazing hot set at 120 degrees.have the energy smart unit model#ee2h50rd045v . what is wrong?


2 green flashes is 'High Water Temp.'
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

Typical energy smart manual:
http://waterheatertimer.org/pdf/Whirlpool-energy-smart-electric-manual.pdf

3 flashes is Temperature Sensor failure.
4 flashes is Upper element
5 flashes is Lower element

Troubleshoot section says:
1) Make sure access doors and insulation are installed.
2) Check elements for resistance of 5-25 ohms (if element has a short in center of element, it might not trip breaker)
http://waterheatertimer.org/How-to-test-water-heater-element.html
3) replace element and reset control system.
Buy ordinary 4500 Watt element from hardware store.
http://waterheatertimer.org/How-to-replace-water-heater-element.html

4) I also suspect the self-diagnostic control box.
Manual says: Repair parts may be ordered through your plumber,
local distributor, home improvement center, or by calling
1-877-817-6750.
You need serial number, product number and model number from label on side of tank.

Jan 11, 2011 | Whirlpool Water Heaters

2 Answers

I have a Reliance water heater - 40 gal Model


In my first 15 years as a plumber I never saw a pilot light issue on a gas WH that a new thermocouple didn't fix. Since the government mandated a redesign of the fire box, I've seen three that nothing ever fixed - two Whirlpools and one (my usually ultrareliable) AO Smith - including replacing the entire burner assembly and the regulator. And I've heard of many others.

Check the thermocouple connection for tight. (Don't strip.. threaded soft metals.)
Check the microvents on the bottom ? of the burn box for dust, even if it is new.
Call Reliant and demand new units until you get one that works.
Try another model. Consider a 52gal electric.

I've always recommended gas over electric, and AO Smith and Rheem were my recommendations (and "Reliants" were "lumber yard" water heaters. Sorry.)

Since the mandated redesigns, I don't really have a "proven reliable" model to suggest. I increasingly believe the restricted air flow design is the ultimate culprit, including any changes to the thermocouple/regulator construct to accommodate the restricted air flow design. Just my hunch.

Offered for what its worth. -- plumber in Indiana.

Jan 10, 2011 | Reliance Natural Gas Water Heater Control

1 Answer

I have a Whirlpool 40 gal. electric water heater with a box on top that lights up and blinks to let you know of any problems. The other day it blinked that the upper element was defective, I installed a...


It sounds like the box is bad.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

For second opinion:
Call Whirlpool number that shows in manual.
Person answering phone will want product number and serial number that is located on label on side of tank

Manual says:
1-877-817-6750
When calling for assistance, please have the following
information ready:
1. Model Number
2. 7 Digit Product Number
3. Serial Number
4. Date of Installation
5. Place of Purchase

Dec 27, 2010 | Whirlpool Water Heaters

1 Answer

Control in lockout


Unplug the water heater. wait a few minutes.
While you wait, if you have the manual check it for something called error codes if not don't worry.
plug the water heater back in for normal operation. Let it cycle and try to light. When it fails to light you shuld see a the lights on the control blinking in a distinct pattern, or depending on the unit, some other type displyed error code. look for this code in your manual. If it is not in the manuel or you don't have it you will have to call the manufactuers techinal support for the explanation of the code and a possible solution make sure you have the serial and model numbers. Or look for the installation manual online. Or come back here and post your findings with all relevant info as to make, model, year etc.
Please keep in mind that a lot of things can cause this to happen. Like, for instance, many newer water heaters have a moisture sensor somewhere near the bottom that will lock it out if moisture is detected. This usaualy requires a code to be entered into the control box to re-set the unit. This is just one example.

Oct 07, 2009 | Water Heaters

1 Answer

How do i replace the thermocouple rheem coppermatic model 77/115l


shut the gas off, remove all three lines off the bottom of the control box and pull them out of the control box. then you should be able to remove the whole burner assembly. if it's sealed combustion unit you will have to remove 4 nuts around the faceplate to get the burner and flash guard out. then get your new thermocouple and throw it on and put it all back together. just hand tight on the lines going into the control box you dont need to kill it. and walla your all done!

Aug 02, 2009 | Rheem Water Heaters

1 Answer

Electronic control Board not working. Cannot Locate Source of new board.


did you call whirlpool? all you need is the model and serial number and they should be able to send one out to you

Aug 01, 2009 | Whirlpool Water Heaters

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