Question about Brother MFC 9120CN - multifunction fax / copier / printer /
Message error says jam inside but no paper jam inside the MFC 9120CN..this is cause by real paper jam stuck and it burn one of the fuse in the power supply section..so when changing the fuse and cleaning the rollers and remove small piece of jam paper, the error on the screen still says jam inside...is it a mechanism problem...i am confuse, can you help me
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Posted on Jan 02, 2017
SOURCE: paper jam, and I don't
I had the same problem. I had removed all the visible paper and when it came back on made some awful noises and flashed "paper jam".
I even moved the roller forward and backward (after having uplugged the device. I did this repeatedly and the "paper jam" alert continued (along with the awful noise).
As a last resort I thought I would just take it apart and hope to get it back together but figured it was a sensor or something along that line if I could not find any paper anywhere
with the machine unplugged (it would not shut down), I opened the lid I used a flashligt to look around trying to figure out how to take it apart.
It then dawned on me that I had not moved the print head over and using a screwdriver I gently pushed it to the center of the bar. When I looked inside with a flashlight, there was the paper jam way inside under the cover.
I used some needlenose to reach in and took the paper out and it is now working fine.
I hope this helps, but you may have to search really deep into the device.
Posted on Dec 10, 2008
Unable to clean comes up as well when the ink absorber is full. It won't let you print or
clean until a fresh absorber is installed, as it could leak all over inside and out. A shop has to do the repair.
Posted on Jul 10, 2009
- Machine off
- Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press the "stop" button.
- press “99” to exit the maintenance mode.
Posted on Jul 19, 2009
If there is no jam it is generally a mechanical issue such as...
1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective
I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!
You will need to contact your local ASC for repair, find it here.
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Posted on Feb 03, 2010
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