Question about Brother MFC 9120CN - multifunction fax / copier / printer /

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A message seems to appear on the screen says jam inside..the mfc 9120cn, but there's no paper jam

Message error says jam inside but no paper jam inside the MFC 9120CN..this is cause by real paper jam stuck and it burn one of the fuse in the power supply section..so when changing the fuse and cleaning the rollers and remove small piece of jam paper, the error on the screen still says jam inside...is it a mechanism problem...i am confuse, can you help me

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: paper jam, and I don't

I had the same problem.  I had removed all the visible paper and when it came back on made some awful noises and flashed "paper jam".
I even moved the roller forward and backward (after having uplugged the device.  I did this repeatedly and the "paper jam" alert continued (along with the awful noise).
As a last resort I thought I would just take it apart and hope to get it back together but figured it was a sensor or something along that line if I could not find any paper anywhere 

with the machine unplugged (it would not shut down), I opened the lid I used a flashligt to look around trying to figure out how to take it apart.
It then dawned on me that I had not moved the print head over and using a screwdriver I gently pushed it to the center of the bar.  When I looked inside with a flashlight, there was the paper jam way inside under the cover.
I used some needlenose to reach in and took the paper out and it is now working fine.
I hope this helps, but you may have to search really deep into the device.

Posted on Dec 10, 2008

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SOURCE: Paper Jam

what you need to do is pull out the drum and remove the paper that you can see.
just pull out the drum unit harder.

Posted on May 23, 2009

komguy
  • 2306 Answers

SOURCE: MFC-420CN error "Unable to Clean"

Unable to clean comes up as well when the ink absorber is full. It won't let you print or
clean until a fresh absorber is installed, as it could leak all over inside and out. A shop has to do the repair.

Posted on Jul 10, 2009

  • 2 Answers

SOURCE: Brother MFC-5840CN Unable to clean

- Machine off
- Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press the "stop" button.
- press “99” to exit the maintenance mode.

Posted on Jul 19, 2009

  • 60 Answers

SOURCE: MFC-640CW Switch on error message:

If there is no jam it is generally a mechanical issue such as...

1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective

I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to contact your local ASC for repair, find it here.
Thank you for using FixYa! – Don’t forget to rate our service.

Posted on Feb 03, 2010

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Paper jam on screen will not reset


To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

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How do I reset the fuser AND PF (PAPER FEEDER) part life


Hi,

1) Press the 3 and 9 buttons at the same time in the ready status.
2) "Reset Menu" will appear on the LCD. Scroll to Fuser by pressing up arrow or down arrow button then press the OK button.
3) "1. Reset 2. Exit" appears on the LCD. Press the 1 button to reset the fuser counter. The display briefly shows "Accepted".
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In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On : Brother Printer Support

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PAPER JAM MESSAGE APPEARS WHEN THERE IS NO PAPER JAM


Please follow the directions below to clear the paper jam error orincase there is one somewhere.

Turn off the Printer. Remove the drum and toner from the front cover. Remove the toner from the drum. Look inside machine incase of possible paper jam. Open back cover and paper tray incase of jam. Close all doors and put toner and drum back in machine. Turn on the printer, and see if the error message is gone.

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MFC-640CW Switch on error message: "Unable to Init! - User Guide says this is a mechanical fault or jam - not a jam all clear. There is an empty Cyan ink cartridge message as well which is correct. Also...


If there is no jam it is generally a mechanical issue such as...

1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective

I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to contact your local ASC for repair, find it here.
Thank you for using FixYa! – Don’t forget to rate our service.

Nov 09, 2009 | Brother MFC-640CW All-In-One InkJet...

1 Answer

Paper jam


im assuming you are using regular copy paper, is so fan the paper out before you put it in the printer and also check to see if the roller inside the printer are clean. they pull the paper threw the machine.

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Machine Error 50 either means that there is a loose object inside the machine (usually piece of paper), or that there is a mechanical error which would need you to have the machine sent to service.

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Brothers error message 50


Check for remaining ( small peace) jammed paper inside.

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Unable to clean message


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

1.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.

2. If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine...


Thanks.

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  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset.

See page 123 of the manual for more. http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000222/MFC-210C_UsaEngUsr_B.pdf

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