Question about Photodex ProShow Gold

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Photos loading black

I've been working on a slideshow, but while in the process I made the mistake of reorganizing my computer photo folders. I got all of the photos "found" again for ProShow Gold, but 2 of the photos are just black. I've tried completely redoing those slides, but when I load those photos they still come up black. Any ideas? Thank you!

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Did you delete your photo's by mistake, and tried to recover them??
If yes, then recovery of the photos is not 100% guaranteed, especially if you did a lot of organizing steps, and you could end up with photos showing up black, or sometimes an image may show more than one photo combined.

Posted on May 14, 2015

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1 Answer

How to start slideshow after selecting the pictures


When you power on the picture frame, a slideshow will automatically display the photos on your memory. (If you have not inserted a memory card yet, the slideshow will display the photos pre-loaded into the internal memory.)

To restart the slideshow, press

ENTER again, or press the Slide Show button on the remote control.

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1 Answer

I can not save my pictures?


Dear Darlene

To save your photos, you should already have done the following:
You clicked on "Create New Slide Show". A new window appeared - it is called "Slide Show Creator - Select Photos". You clicked on "Add Photos". You looked for your photos on your computer, selected them and then clicked on "Open" to add them to the slide show. (I'm leaving out the parts on transition, soundtrack and duration, since they do not relate directly to your question.)

Now, click on the "Next" button at the bottom of this window. You are now at the window called "Slide Show Creator - Options". At the section called "Name Slide Show" type a name for the show. To save the photos: 1) click on the "Finish" button at the bottom of the window. The window disappears and you are now back at the Menu window (where you started). 2) Click on the word "File" at the top left of the window. Go to "Save Project" and click on it. A window called "Save As" appears. Type in the name you want to give to the project and click on "Save" at the bottom right. You have now saved the project (including photos) on the computer - it should be in your "My Documents" folder.
If you go and have a look in your "My Documents" folder, you will notice a file (or files) with a ".slw" extension. These kind of files contain information about the slide shows you've created. They form the individual parts - or chapters - of your project. They are only used by the SlideShow Expressions programme. You will also notice another kind of file, one that ends with a ".ssp" extension. It should contain the name of your project, because that's what they are: project files. It contains all the information that is needed for the programme to burn or view your project: the chapters, the photos, the soundtrack, etc. This is the file you will load when you've just opened SlideShow Expressions and want to continue making or editing your existing project(s). If both these kinds of files are there, "slw" and "pps", it is a good sign and means that your project (and therefore the photos contained in them) has probably been saved correctly.

I hope I understood your question correctly.
If you have a legitimate copy of the programme, there will be a User's Guide on the install disc. It is good to consult this when you have questions. Simply insert the install disc and once it activates a window on your screen, click on the relevant link (something like "User's Guide") to access the guide. You can also copy the User's Guide from the disc to your computer. This will be usefull if you're going to use the guide a lot. To copy it, insert the install disc and then go to "My Computer". Right-click on your ROM/Writer drive (it may display the name of the programme), and click on "Explore" to look for the User's Guide on the disc. It is a pdf file. You can copy it and then paste it somewhere on your computer for quick access.
If you still have questions, you may make use of the free online support: go to www.individualsoftware.com/support.

The best of luck to you.
From: Hendrik Uys

Nov 05, 2012 | Individual SlideShow Expressions

1 Answer

How do I get the preinstalled photos to stop being part of my slideshow?


Move the pre-installed Photos to a different Folder or you can select which Photos will be part of the slide show, seems that the slide show is selected to show all the photos in the Photos Folder

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1 Answer

Is there a limit to how many slides can go into a slide show -- it keeps deleting slides after 85 --


Best debidell

That doesn't sound right. I've definitely made slide shows of 100 slides and more and burned them successfully too. I usually create projects divided into chapters of about 50 photos each, though, for example, my largest project so far: about 460 photos - 5 chapters of 50 photos each on disc1; 4 chapters of 50 photos each and 1 chapter of about 10 photos on disc 2. However, I have also burned projects that only had one chapter (i.e. one slide show icon on my menu page), for example one with 105 photos.
What you're reporting sounds strange. Do you mean that the slides get deleted during the burning process (that it is only missing from the burned disc), or do you mean that the slides get deleted while you're still compiling the show? However, I recommend the following:
1. If you don't mind breaking your slide show up into smaller parts (chapters), create a show containing about 50 slides, then another with 50, etc. For each slide show you would click on "Create slide show" and each would have its own chapter icon on your menu page. These slide shows will then run continuously, the one following the other. The benefit is that you (or the person the project is meant for) can then more easily access a specific area or slide in your project if so prefered, but also, breaking up your project into smaller parts seem to assist the burning process.
2. Contact the technical support team for SlideShow Expressions at individualsoftware.com. They've helped me out in the past and will get into touch with you within 48 hours of stating your case. You have to register your product with them before you can get help (computer and programme particulars, etc.), but it doesn't take all that long and it really is worth trying out. Don't hesitate - it is a FREE service. They can respond via email or even phone.

I've picked up a few pointers along the way when it comes to SlideShow Expressions:
a) Large photos (1MB and more) can disrupt the burning process - a classic symptom being that the burning process stops during the actual writing of the files (step 5?). I have successfully burned projects containing photos of 1MB and more, but often this is the reason why burning might fail or you end up with a defective end product. Don't be afraid to resize your photos. Yes, it takes up valuable time, but experimenting with photo sizes can save a project. I've been using Microsoft Office Picture Manager to resize my photos to about 400 / 500 KB per photo (or even smaller), but in the end you have to see what works for you. Look, if 1MB or larger works for you, go for it. But there really is no visual difference in the end product: I cannot tell that I'm looking at resized photos and nobody else will either. Of course, I like to add a second disc (CD-ROM) to my projects, containing the original photo sizes so family members can use these for printing, etc.
b) One of the things that make SlideShow Expessions so successful, is the fact that you can make quite lenghty projects. This however, may lead to issues resulting in failure to burn correctly (or even at all) to disc. It helps to divide your project into chapters.
c) The option to also archive your photos and music files on the disc is a great feature, but it has been linked to burning failures, especially when your project is very large / your photos are quite large (a and b).
d) When including video clips in your project, be sure not to use files that are very large. The end product may work well on computer, but it may also cause problems when that same disc is viewed on TV, as some DVD players will not be able to handle large video clips.

I hope all of this can be of help. Do contact individualsoftware.com should this issue persist. I wish you all the best.
From: 11407336

May 14, 2011 | Individual SlideShow Expressions

1 Answer

I receive "failure writing to disc" message as I try to burn slideshow to dvd within the program


SlideShow Expressions can develop problems when the photos are too large and when the project your trying to burn is quite large as well. What is too large? I can only speak from own experience. I found that once a project gets into the range of 400 or more photos (total) my writer fails to write. (However, I've burned projects containing up to 388 successfully; photos at original size.) This can be solved by resizing your photos. I have a project with 466 photos (10 chapters) that wouldn't burn to disc. I then resized the photos so that every single one was under 500 KB. It worked: burning is now successful. Resizing doesn't necessarily mean that the quality of your photos will drop. I used Microsoft Office Picture Manager and, really, visually there is no difference between the original photos and the resized photos in the slideshow project. Experiment with photo size. Maybe another size works for you. It is also known that chosing the archive option (having the original photos and music burned to the disc) can upset the burning process - but only really when it's a very large project. Also, you could be using the wrong type of disc. I've been using DVD+R.
11407336

May 20, 2010 | Individual SlideShow Expressions

1 Answer

After trying for over 12 hours, we can't burn the slideshow to a dvd. What are your suggestions?


Two things: 1. Make sure that you chose the writer drive (burn to DVD) and not "hard drive" in the options window that appears when clicking on "Produce" and then on "Burn to disc". 2. SlideShow Expressions can develop problems when the photos are too large and when the project your trying to burn is quite large as well. What is too large? I can only speak from own experience. I found that once a project gets into the range of 400 or more photos (total) my writer fails to write. (I've burned projects containing up to 388 successfully; photos at original size) However, this can be solved by resizing your photos. I have a project with 466 photos (10 chapters) that wouldn't burn to disc. I then resized the photos so that every single one was under 500 KB. It worked: burning is now successful. Resizing doesn't necessarily mean that the quality of your photos will drop. I used Microsoft Office Picture Manager and, really, visually there is no difference between the original photos and the resized photos in the slideshow project. Experiment with photo size. Maybe another size works for you. It is also known that chosing the archive option (having the original photos and music burned to the disc) can upset the burning process - but only really when it's a very large project. Also, you could be using the wrong type of disc. I've been using DVD+R.
11407336

May 15, 2010 | Individual SlideShow Expressions

1 Answer

Can;t get the software to write the slide show to a DVD


Two things: 1. Make sure that you chose the writer drive (burn to DVD) and not "hard drive" in the options window that appears when clicking on "Produce" and then on "Burn to disc". 2. SlideShow Expressions can develop problems when the photos are too large and when the project your trying to burn is quite large as well. What is too large? I can only speak from own experience. I found that once a project gets into the range of 400 or more photos (total) my writer fails to write. (I've burned projects containing up to 388 successfully; photos at original size) However, this can be solved by resizing your photos. I have a project with 466 photos (10 chapters) that wouldn't burn to disc. I then resized the photos so that every single one was under 500 KB. It worked: burning is now successful. Resizing doesn't necessarily mean that the quality of your photos will drop. I used Microsoft Office Picture Manager and, really, visually there is no difference between the original photos and the resized photos in the slideshow project. Experiment with photo size. Maybe another size works for you. It is also known that chosing the archive option (having the original photos and music burned to the disc) can upset the burning process - but only really when it's a very large project. Also, you could be using the wrong type of disc. Try DVD+R.
11407336

Feb 26, 2010 | Individual SlideShow Expressions

1 Answer

Cannot get it onto DVD


Yes, use DVD+R. Make sure that you choose the correct options: After clicking on "Produce" and then "Burn to disc", take a look at the window that appears. One of the choices: you can either burn to hard drive or to the writer drive. Chose your writer drive and continue. Also, SlideShow Expressions can develop problems when a project is too big or when the photos are too large. What typically happens, is that the burning process stops at step 5 (the actual burning) and does'nt want to continue. If this is the case, experiment with photo size. I used Microsoft Office Picture Manager to resize photos. Resizing doesn't necessarily reduce the quality of the photos. There is really no visual difference between my original photos and those that feature in my slideshows. In my case I had to resize to under 500 KB, but then, my project was extremely large: 466 photos; maybe you don't have to go so low. Experiment with sizes. Don't give up; it's a really great product.
11407336

Dec 12, 2009 | Individual SlideShow Expressions

1 Answer

Pandigital Photo Frame - Slideshow leaves out Photos?


Size limit depends on exact model. Anything over 4GB will almost certainly not work consistently with any. model 1GB or less should work with any model. None of the images should be stored in folders, and all should be jpeg format (.jpg). If any of them have been edited, they may be saved as Progressive jpeg or something similar even if the extension (.jpg) remains the same. If you resave the missing photos in as JPEG in MS Paint, it should ensure they are compatible. You may have to format the memory card and re-add the photos to make sure it will work,

Sep 20, 2009 | PANDIGITAL 7" Digital Photo Frame With...

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