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My Maytag Fridge Ice Dispenser stuck on crushed ice, so no whole cubes can dispense. What can I do?

This Maytag ice dispenser (fridge Mod. #MSD2454GRQ) got stuck on crushed ice one day. The buttons to change from crushed to whole and back react to touch, but the crusher is stuck on, probably mechanically. Just wondering if anyone has dealt with this problem.

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If you look at the bottom out side area of the ice cube bucket/auger assembly, you will see a metal rod going front to back. That is the shift rod for cubes/crushed ice. Make sure it is free. Then look at the back of the refrigerator where the end of that rod goes into a square hole. There is a magnetic solenoid in that hole that shifts the rod for selection. The solenoid coil is either bad, unplugged, or for some reason stuck and not shifting that rod. That's where the problems is located.

Posted on Apr 13, 2015

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Posted on Jan 02, 2017

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