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This is a fix that I had to do after the service technician said it was un-repairable.

The upper shelf in the sliding freezer drawer has too much food toward the right side and rips the sensor off the roof of the freezer cabinet.

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  • John Maurais Apr 12, 2015

    Here are the pics















  • John Maurais Apr 12, 2015

    I soldered the wires to extend them and finished off where I trimmed the cabinet with a hot glue gun. Be sure not to cover the slots in the cover as the sensor need to be exposed to the freezers ambient temperature. If you aren't good at soldering and heat shrinking, have some do it that is. The wires are rather short and you only have one chance to extend them. Also, be sure to unplug the unit. To remove the drawers and front, download the manual from the Samsung website.

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  • Refrigerators Master
  • 5,323 Answers

Do u mean the thermistor? if so it can be reinstalled in the same general area and will still work

Posted on Apr 21, 2015

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How do I completely open a partially opened freezer drawer?


Hello Laura;

My name is Peter. I am a retired field service refrigeration technician.

Refrigerators with freezer drawers are nice up until the time that you need to call a service technician, and find out it cost about 40% more than a top or side by side refrigerator to repair.

If you leave your freezer drawer not completely closed, outside warm air enters your freezer and you get Ice build up on the rail system. It is difficult to see if the freezer drawer is completely closed because the fresh food section doors above block the view.

If you can pull the drawer out part of the way, use a hair dryer directly on the rail system on both sides in a effort to melt the restricting ice. Take your time. This may take several hours at which time you will push and pull on the drawer every 30 minutes until you break the rail system free from ice restriction.

After you have the door free, with a kitchen spatula and a hair dryer heat the gasket around the freezer door gasket pulling the gasket out to repair a possible crushed door gasket and not having a goo seal.

I have gone on service calls where the rail system ice was so built up, all I could do was to advise the customer to unplug the refrigerator for 36-24 hours to clear the ice from the rail system.

This is a common problem with drawer freezers. Next time get either a top mount refrigerator freezer or a side by side. Lower repair cost and more reliable.

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1 Answer

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Once you find the correct model number, it is important to decide exactly which parts you need. Each door shelf comes in 3 pieces. You have two end caps (left and right) and then the front piece. For the bottom shelf, the end caps are different than the caps for the top and middle shelf. Also, do you need the dairy door and the butter dish? A schematic drawing can be most helpful.

When you know which parts you need, you can go online to www.partstore.com or call toll-free 866-925-PART (7278).

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