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Have tried to reset. Did not work. Have tried several outlets. Did not work. How do I chcek the battery.

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It would help knowing what operating system is I.e. Windows 7 or 8.can you get into safe mode by repeatedly tapping f8 this should give you drop down menu for last known good configuration.choose this to see if the laptop returns you to a desktop.the battery can be checked by leaving the power supply in until you get to the open screen desktop then remove power supply and check the icon for battery bottom right.if you hover the cursor over the icon it will give battery life in percentage.batteries eventually fail mainly because people do not charge them need to run it flat occasionally and do a full recharge.once it reaches 100% take the power supply off and run it down to 20% and charge back to 80 % half a dozen times in between full charges?also in control panel there is an icon for battery whereby you can force the battery to discharge so you can re educate the full charge memory,this usually increases the stamina of a failing battery.

Posted on Apr 12, 2015


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