Question about Dyson DC28 Animal Bagless Upright Vacuum
The Dyson manuals for pretty much all of the uprights don't show any particular 'click' to full upright: they just tell you to put a foot on the bottom part of the unit and pull backward to put it into vacuum mode. There is some sort of sensor or mechanical engagement in there, since putting the system to full-upright is how you switch it from floor mode to attachment mode (coming of of the handle).
A couple of things to try - follow your manual (PDF Can be seen here Dyson DC28 Animal User Guide ) to try removing and then re-seating the hose assembly into the base of the unit (the bottom connector). I've seen other guidance to that being necessary to have the floor-to-hose switch-over work properly, which might, in turn, be the root of your problem. Likewise, with the unit turned on, see if it will switch to attachment mode (air being sucked through the top of the handle) if you push the back as far forward as you can. If it won't switch, that also points to seating of the tubing assembly not being right.
Good Luck :-)
Posted on Nov 03, 2015
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Posted on Jan 02, 2017
Go to www.dysonmedic.com scroll to bottom of page and click on "DC04 not positioning upright fix" for illustrated solution. The DC07 is similar. If this doesn't work, post a reply here and we'll see what else you might try. Good luck!
Posted on Feb 13, 2010
Hi its Darran at Dyson.
It is difficult to confirm what may be causing this, however its worth ensuring that when you lock the machine back up into the upright position position, that you push the handle slightly forward when you try to do this to help the pedal engage.
If this is not working, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 19, 2010
I've just had the same problem! The small metal poles either side of the red push bar at the bottom of the hoover should both be in a groove/runner. The problem is that one or both of the metal poles has popped out of the runner and is stuck in one of the holes next to the runners. Gently pull the red bar from the hoover and pop the metal attachment back into the groove. Problem solved :)
Posted on May 19, 2010
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