Question about Dyson DC28 Animal Bagless Upright Vacuum

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How do you get it to click/stay in the upright position? I just used it and I can't get it to stay in the upright position for storage...Thanks in advance for you help.

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  • 403 Answers

The Dyson manuals for pretty much all of the uprights don't show any particular 'click' to full upright: they just tell you to put a foot on the bottom part of the unit and pull backward to put it into vacuum mode. There is some sort of sensor or mechanical engagement in there, since putting the system to full-upright is how you switch it from floor mode to attachment mode (coming of of the handle).

A couple of things to try - follow your manual (PDF Can be seen here Dyson DC28 Animal User Guide ) to try removing and then re-seating the hose assembly into the base of the unit (the bottom connector). I've seen other guidance to that being necessary to have the floor-to-hose switch-over work properly, which might, in turn, be the root of your problem. Likewise, with the unit turned on, see if it will switch to attachment mode (air being sucked through the top of the handle) if you push the back as far forward as you can. If it won't switch, that also points to seating of the tubing assembly not being right.

Good Luck :-)

Posted on Nov 03, 2015

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Posted on Jan 02, 2017

  • 389 Answers

SOURCE: The handle will not click into the upright

Go to www.dysonmedic.com scroll to bottom of page and click on "DC04 not positioning upright fix" for illustrated solution. The DC07 is similar. If this doesn't work, post a reply here and we'll see what else you might try. Good luck!

Posted on Feb 13, 2010

Dysonteam
  • 167 Answers

SOURCE: My Dyson DC-18 won't click and stay in the upright

Hi its Darran at Dyson.

It is difficult to confirm what may be causing this, however its worth ensuring that when you lock the machine back up into the upright position position, that you push the handle slightly forward when you try to do this to help the pedal engage.

If this is not working, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

  • 1 Answer

SOURCE: Dyson Rollerball wont clikc into unpright position.

I've just had the same problem! The small metal poles either side of the red push bar at the bottom of the hoover should both be in a groove/runner. The problem is that one or both of the metal poles has popped out of the runner and is stuck in one of the holes next to the runners. Gently pull the red bar from the hoover and pop the metal attachment back into the groove. Problem solved :)

Posted on May 19, 2010

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Hi,

Try this quick repair and see if this fixes your Dyson in terms of not going in the upright position: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it.

Step 1.
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Tilt the machine backward to a 45° angle.

Step 2.
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    Step 3.

    • Tilt the machine forward.
    • The cleaner head should now slide underneath the part you have just clicked into place.
    • The machine should now stand upright.

    20e76d6.jpg

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    My Dyson DC-18 won't click and stay in the upright position. Ideas?


    Hi its Darran at Dyson.

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    If this is not working, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

    Kind regards
    Darran
    Dyson Customer Service

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    I've just had the same problem! The small metal poles either side of the red push bar at the bottom of the hoover should both be in a groove/runner. The problem is that one or both of the metal poles has popped out of the runner and is stuck in one of the holes next to the runners. Gently pull the red bar from the hoover and pop the metal attachment back into the groove. Problem solved :)

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