Question about Samsung Washing Machines
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Posted on Jan 02, 2017
Drained the water from the tub into a bucket. Since the water flowed through the disharge tub I knew there were no obstructions in the line. I then took took the discharge pump out and took it apart. Turned out to be a bobby pin in the motor that was jamming the impeller.
Put it all back together and it works just fine. Took me about 2 1/2 hours total to diagnose and repair.
Posted on Aug 31, 2008
"dc" means that the control board is trying to ramp up (that is, send a signal to the motor controller), but has encountered an unbalanced load and so shuts down. Specifically, "dc" means "distribute clothes".
I took this opportunity to upload a Tech and Troubleshooting manual for you. Here is the link for it. Read it carefully. You will be required to perform a "board output" test after placing the machine in "Service Mode".
I gotta tell ya, though. Based on my history with these, I highly suspect that the machine control board has failed. Let me know what you find, OK?
(And don't forget to rate this solution as "FixYA!", deal?
Posted on Apr 11, 2009
The thing is most people have never used a washing machine before, its alright. If you like calling Whirlpool they will track your phone number and in the future they know you like to buy repair parts. The front load washer for the home is a new concept especially with steam etc. use patience and common sense. no washer can really wash 15 pairs of jeans and spin 150 miles an hour several times a week in this you must see the problem . so use common sense when filling the drum and do not use the highest spin cycle unless you are washing very light items. to fix f25 (happened to me after 1 month and I purchased a floor model) the fix is easy and does not involve a circuit board even though there are many buttons that light up. A repair man would love to order you any part you want plus markup, suggest the balancing mechanism and you will have made a new friend. give it up if you know you had to push on the door , maybe take a running jump to get it to close.you cannot wash a months worth of clothes all at once 1. unplug unit 2. remove 2 to 3 screws from bottom of front panel 3. next gently check connections, some may need tightening but again be patient and use appropriate pliers but mainly use gentle pressure 4.many will discover how simple it would be to work on the washer especially if you opted for the pedestals (worth every penny) 5. notice the drain trap cleaning access white and circular and turns, with a towel underneath open and clean trap at least once a year ...before replacing panel do a test rinse and spin. you will notice that once the f25 code appears there is no resistance to turning the drum this only helps to protect certain parts, once the appropriate wire is no longer loose this resistance is no longer...test but still be patient wait while the machine goes through the motions. don't start pushing every button. drum starts turning properly then replace panel. there is taped to the panel a manual with a breakdown of all the error codes. remember this is a very expensive piece of merchandise and will do for you what dry cleaners would have done for you (yes it has a wash by hand button and the machine will not spin to remove water in clothes on this selection, it will only turn to agitate , just remove clothes, hand wring out into the drum then hang or place in a plastic bag and refrigerate for a day or so until you can hang items)** I was able to my surprise wash a 110 year old linen tablecloth using this feature (soak items that require special stain removers and rinse before putting them in this machine. this machine is fantastic BUT be patient, and do not overload and do not spin everything on the highest setting. In being patient I was able to wash a king size comforter and the slip covers of a 90" sofa (not together) the machine can do this, not every day, but choose the correct setting such as bulky or heavy duty and select appropriate settings. I know for the money one should not have to take off the front panel but remember the machine weighs 200 pounds and coming from whatever factory one can only imagine what happens to machines that are abused in transportation. The key is to be patient and use common sense, if waiting on the machine to finish or the door to unlock ( the reason for the multiple locking steps is to allow those who have decided to get into the machine the opportunity to get out) then I will use the dreaded word of multitask otherwise enjoy the experience. I know I love mine!!!
Posted on Jul 20, 2009
If the machine type is a FAV6800A/FAV9800A see this Clutch repair post if you want to DIY. You will find links to the Service Manual and parts info if needed.
You can check out the TDS but I would go right to the Clutch repair post if the machine shuts down in with a error code dC or uC.
That means the TDS is producing analog voltage swings +3.5VDC to 0VDC to the input of the Control Board Conn_P3 pins 10 and 11. Those DC voltage swings are at the design limit of max Wash Tub movement and the Control Board shuts the Spin Cycle down……..so thebTDS is working as designed.
The machine will make several attempts to redistribute the load before error code generation failing with dC or uC error codes.
Post back if you have questions any DIY'er with basic skill sets can do the Cluch maintenance/repair.....Rich
Posted on Jan 04, 2010
The DC error code is an unbalanced laundry error. Try putting less clothes in and if that doesn't fix the problem, then replace the hall sensor( located behind the drum, underneath the rotor).
Posted on Mar 10, 2010
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