Question about Vacuums

1 Answer

Just bought a DC33. Multi-floor.It is very hard to push on the carpeting.It is fine on the wood floors.Is there any way to adjust it higher for the carpeting.It is dense carpet not high

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 3,957 Answers

There are no floor settings for this unit. Since the brush is spinning, it will create more resistance when running over the carpet.

Posted on Apr 11, 2015


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Self propelled vac: goes

Dear Nasherrill,

I've found a friend! I thought I was the only person in the world who owned the Hoover Model U6446-900! This model does not appear on the website and when I talked to a human being at the same company to order belts she would not acknowlege that it exists or ever existed!

This was the top-of-the-line Premium Wind Tunnel that I purchased from Sears about 7 years ago for $350.00. Man, this was a beauty... it has all the bells and whistles, 35-ft cord, 20 ft. Deluxe Extension Hose for stairs, electronic embedded dirt finder, self-propulsion system, etc,etc,etc.

Since I was a newly retired engineer I would be performing ALL of the vacuum duties in our new 3,500 sq. ft. condominium. I was tasked with buying a new machine after watching my wife wrestle with the 40 ft. hoses and 40 ft. of electrical cords of our previous Central Vacuum system. I wasn't going to deal with these snakes. I wanted the best machine on the market even if I had to lug it around, since I would be taking over this responsbility from my lovely wife who had been charged with this duty for more than 35 years. I hate snakes!

Actually, after some significant research, I believed I made an excellent purchase! I've used the machine for about 2 hours/week for the last 7 years and have not experienced ANY of the problems cited by owners of other Hoover models. I did not even replace the belts until after 6 years! I thought what a genius I was to have picked the most durable and reliable machine. (One exception... Hoover can not select a headlamp bulb that will last 1,500 hours. I get about 20 hours/bulb if I am lucky.I ante up the dough for more bulbs because I hate sweeping in the dark!)

Then about 1 year ago I started having problems with the propulsion system, the agitator not turning, burning belts, throwing belts, burning more belts... the whole nine yards. I tried replacement belts from Sears and incinerated them. So I decided to pay top dollar and use the Genuine Hoover belts. They were impossible to find in stores, because no one ever heard of the Model U6446-900! So I finally ordered ftom Hoover. (This is another long story.)

If you don't already know, you need the Flat Belt #38528035 and the V Belt #38528034. If you enter these part numbers at the Hoover wesite you can find them. Again, do NOT enter the Model U6446-900 in the Hoover Parts Locator, because it disavows any knowledge that such a machine ever existed. (Maybe it was produced for the CIA!)

Then the Fed-Ex Lady appeared at my door. What a sight for sore eyes... that is the package from Hoover. (The $8.49 shipping charge was worth the short time I spent gazing at this lovely lady.) Now, since I was using the Genuine Hoover belts I thought all my problems would be solved! I slipped on this new pair and fired up my Hoover.

Not so fast! I used the finest rubber in the world produced by Goodyear only to pollute the atmosphere and contribute to Global Warming. I must add that Al Gore was not a happy camper.

However, since Al Gore had invented the Internet, I decided to use his fantastic invention to find THE solution to the increased Carbon Footprint I was leaving for future generations to deal with. I found FixYa and other sites, but became even more frustrated to find that so many of you were frustrated. So being an engineer with a Ph.D. in Aerospace Engineering from the University of Michigan, I decided I would get to the bottom of this dilemma. I was a bone-fide rocket scientist. "If we can go to the Moon and Mars, I should be able to solve this problem: How could such a reliable, well-maintained machine go bad so quickly?"

With the goal of finding a solution to this question, I would totally disassembled my Hoover Model U6446-900. I was mentally prepared to dissasemble the motor, propulsion clutch and the transmission, if neccesary, until I could find the source of the problem. I was not going to throw out this shining beauty and plunk down another $350.00 for another machine.... Hoover or any other make available on planet Earth, our Moon or planet Mars.

I'll spare you the disassembly details and cut to the chase. The bottom line is; A SCREW WAS LOOSE!

Yes, after removing the Hood I noticed that two screws that secured the motor mount at the rear of the macine (next to the pedal) were very loose and about ready to come out! This allowed the motor to move out of and away from its mount as it was being pulled by the primary drive belt (#38528035). Replacing this belt a million times, as many others have recommended at this site ad naseum, would have never solved this problem in a million years!

I used my trusty Phillips head screwdriver and tightend up these two suckers! I reassembled the machine using the OLD belts aged 6 years. The machine works perfectly, I saved myself $350.00.

Now I am searching for the solution to another MAJOR design flaw that even the mechanical engineers at Hoover in North Canton, Ohio don't seem even to have a clue how to fix because they keep repeating their mistakes from Model Uxxxx-900 to Model Uyyyy-900. Design Problem: "HOW TO USE THE SWEEPER WITH THE EXTENSION HOSE AND NOT PULL THE MACHINE OVER, HITTING ME...AND FALL CRASHING TO THE FLOOR"

This is an Engineering Statics 101 problem for you housewives. Since these Hoover "engineers" never tried using the machine themselves, they don't get it. One can't expect much from a Buckeye. I bet the solution never comes from the State of Ohio.

Best of Luck Nasherrill...Since you have the the same model U6446-900 as I have, there is probably a screw loose!

(P.S. Owners of other models ranging from the Hoover Uxxxx-900 to Uyyyy-900 may want to check out loose motor mounts. It may save you a fortune in belts and you may even decide to keep the machine rather than increase you carbon footprint by junking it prematurely.)

Dr. Joe Jr.

Posted on Jul 19, 2008

  • 281 Answers

SOURCE: dirt devile featherlite vacuum pushes extremely hard on high pile carpeting

the dirt devil featherlight has a automatic height adjustment for carpet and bare floors.check the wheels and see if there is something wrapped up around the wheels

Posted on Apr 29, 2009

  • 1 Answer

SOURCE: Dyson suddenly hard to push on carpet

I know this sounds silly, but it works. Turn it over and wipe all the black residue off the bottom of it (off the plastic on the bottom that rubs on the carpet as you push and pull it). I thought my husband was out of his mind when he told me that was the solution, but it really works.

Posted on Jul 10, 2009

  • 438 Answers

SOURCE: I have a Dyson DC14


This sounds like your roller brush has stopped spinning for some reason. Turn the machine upside down when set to carpeting, and make sure the handle of the vacuum is down, as if you were in the vacuum posistion, and not up like the handle is when you're storing it.

Is your brush roller spinning? If it's not, there are two kinds of agitator brushes on the Dyson DC14, each has it's own troubleshooting.

If your beater brush is perfectly rounded in shape, then you have the newer style Dyson DC14 that doesn't use a clutch mechanism. Either belt has broken, or falled off, and is causing the brush not spin. Here's instructions with a pictorial on how to fix this problem;

Step 1. Unplug the vacuum cleaner.

  • Lay the machine flat on the floor and turn it over so that the base can be viewed.
  • Use a coin to turn the three soleplate fasteners and remove the soleplate as shown.


  • Check the brushbar for blockages and ensure the brushbar is rotating freely by hand.
  • If a blockage is present, carefully use a pair of scissors to cut away any hair and fibres from the brushbar ensuring you do not cut any of the bristles on the brushbar.

If the roller brush still doesn't spin after checking and removing any obstructions, then you need to replace the belt (or clutch if you have the early models). Here's a video that explains how to replace the clutch mechanism on Dyson vacuums;

If this failed to fix your problem, or if you have any other problems or questions, please feel free to just reply using the comment box below, I'm always happy to answer anyones questions or concerns. I hope this helped you. Please do be sure to rate my repair, or leave feedback for me if this helped. This is greatly appreciated by the Fixya community.

Chris Jones

Posted on Jan 06, 2011

SOURCE: I have a Dyson all-floor model (not the ball). I

Sure, on the side of the machine you will have a knob, you can use this to tuirn the brushbar off and have suction only.

Posted on Mar 22, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why does my eureka air speed vacuum not work when in floor mode?

There is an adjustment for carpet and for hard surfaces. Have switched it from carpet to a hard surface. When on carpet it sets up higher on a hard surface it should set lower. If it is to low it work properly either.

Oct 16, 2016 | Eureka Vacuums

1 Answer

How to change belt on Dyson dc33

Hi William, it's Jack at Dyson.

DC33 doesn't use a traditional, user-replaceable belt. Instead, the two belts are part of the brush control mechanism, which allows you to shut off the brush bar to clean hard floors and delicate rugs. These belts are engineered to last the lifetime of the machine in normal use.

If your DC33's brush bar isn't currently rotating, please follow each of the steps shown in our online Support guide, to rule out any simple issues:

It's also important to make sure your DC33's brush control is set to carpets rather than hard floors:


If you still need help with your machine after trying these simple checks, you're welcome to get in touch directly. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Apr 30, 2015 | Dyson DC33 Multi-Floor Upright Vacuum...

1 Answer

Why is my DC33 too hard to push on carpet?

Sounds to me either the belt is broken or the brushes on the brushroll are worn off enough as to not grab the carper as you move it forward.

Feb 14, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

2 Answers

I can't push my Dyson Dc33 on my new works backwards ok but not pushing forward?

Hi Fran, it's Jack at Dyson.

DC33 is engineered to work effectively on both hard and carpeted flooring. The cleaner head is engineered to adjust automatically for different floor types and carpet piles. You can also turn off the brush bar for hard floors and delicate rugs, using the brush control on the cleaner head.
I'm sorry to hear you're having difficulty pushing your machine forward on this particular type of new carpeting. If your DC33 worked effectively before the new carpeting was fitted, it doesn't sound like there's an issue with the vacuum itself. However, we'd appreciate the opportunity to take some further details about the issue, and may be able to suggest a resolution. You may also want to consider contacting the carpeting manufacturer directly, as they should be able to recommend the best way of caring for this specific carpeting.

When you have your DC33 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Feb 13, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

Why is suction too strong

Hi there, it's Jack at Dyson.

DC33 is a powerful upright vacuum, with strong suction to clean carpets and hard floors effectively. However I'm surprised to hear you're finding your machine hard to use on this particular carpet type.

I would encourage you to contact us directly, as in order to help we would need to take some further information about the carpeting, and how you're using your DC33.

When you have your vacuum to hand, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Oct 04, 2014 | Dyson DC33 Bagged Upright Vacuum

1 Answer

I have a Dyson DC33. The cleaning head will not stay down. As you move the unit, the head will stay at whatever angle it is last pushes into. So, as you pull the vacuum back and then push it forward,...

Hi Anthony, it's Jack at Dyson.

This sounds very unusual, as the cleaner head should pivot freely in use, allowing the soleplate to remain flat to the floor surface. The cleaner head is designed to adjust automatically to different carpet heights and floor types as you vacuum - this is shown in the video I've attached above.

It would be worth washing both filters as shown in our online Support guide:

We recommend using cold water without any detergent, and allowing both filters at least 24 hours to dry completely before replacing them in the machine. In normal use, the filters should be maintained in this way at least once every 3 months.

It's also worth checking to make sure the internal hose isn't damaged, and that there are no obstructions in the machine. Our online Support guide should help with this:

If you need further help after you've given this a try, I would encourage you to contact us directly so we can provide further assistance - if a repair is needed our experts will be happy to confirm if this is covered under your machine's 5-year guarantee.

You can reach us by calling the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

We'll look forward to hearing from you.

Best wishes,

Dyson Online Customer Support

Nov 11, 2013 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

Hard to push

There may be a dial or something to set your unit to "floor" or low, and "High", all for the type of carpet or flooring you are vacuuming... change the setting to the middle or "floor"/ low.

On the other hand, here is a silly experience we may be sharing- sometime these units have wheels set so that, when the unit is "parked" or upright, wheels come down in the back, thus pushing the front down. You can turn it on, but the wheels won't go back into the unit until you move the handle from the upright position... My ex spent 15 minutes trying to get the vacuum to be normal- and all she had to do was just get the handle back at 2 or 4 o'clock position, and it worked fine...
if that's what you did- you aren't the only one! :-)

Good luck.

May 26, 2012 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

Can you advise which setting should be used on different floors, ie hard floors and carpets, theres 2 different settings and I don't know which setting should be used on the different floors

Turn the machine on and look at the bottom. Turn to the two settings. The setting that stops the platten wheel from moving is for hard wood floors. If you cant tell, then setting 1 is most likely for carpets and 2 is for hard wood floors. Your machine is primarily a carpet vacuum cleaner, so 1 should be for carpets.

Feb 03, 2011 | Hoover Vacuums

Not finding what you are looking for?
Vacuums Logo

Related Topics:

296 people viewed this question

Ask a Question

Usually answered in minutes!

Top Vacuums Experts


Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18411 Answers

D. Floyd Kolb
D. Floyd Kolb

Level 3 Expert

43501 Answers

Are you a Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides