Question about Office Equipment & Supplies
The yellow light (door open) light won't go off.. How do I fix it?
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Posted on Jan 02, 2017
I'm assuming that it automatically detects the presence of paper... .
By opening the drawer you're disabling it from the safety switch. (they dont want you to shred your fingers from the bottom) There is probably a small piece of paper holding the feed sensor down.
If you're confidant, unplug the unit and take apart the plastic cover. Do not remove anything inside. Look for the small switch between the blades which 'feels' the presence of paper. There is probably a small piece of paper wedged between the housing and the switch which would fool the unit into thinking it has paper that still needs to be shredded.
Carefully put your unit back together and happy shredding.
This may happen often, remember what you did!!!
Posted on Jul 30, 2009
If your shredder has a feature where it won't run with the door open/shredder off the bin, you probably need to make sure that the safety is engaging properly. If the motor seems to sound very labored when it runs, unplug it, and check the blades to make sure there's not a lot of extra stuck in them. You may need to clean them and lubricate it with special shredder oil ONLY.
Posted on Nov 25, 2009
Unplug it and then open i t up. You are looking for a piece of shredded paper that is stuck or jammed. Can even be a accumulation of paper dust. The piece won't be that big but most of the time that is all that is wrong. The paper either jams the door sensor or blocks it and gives the error. It can also be a bad door sensor or switch. Not very common but can happen.
Posted on Apr 25, 2010
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