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I have a xerox xrx-15 shredder.. The yellow light (door open light won't go off so the item won't shred. How do I fix it?

The yellow light (door open) light won't go off.. How do I fix it?

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 20 Answers

SOURCE: Paper shredder does not turn off. I have to open

I'm assuming that it automatically detects the presence of paper... .

By opening the drawer you're disabling it from the safety switch. (they dont want you to shred your fingers from the bottom) There is probably a small piece of paper holding the feed sensor down.

If you're confidant, unplug the unit and take apart the plastic cover. Do not remove anything inside. Look for the small switch between the blades which 'feels' the presence of paper. There is probably a small piece of paper wedged between the housing and the switch which would fool the unit into thinking it has paper that still needs to be shredded.
Carefully put your unit back together and happy shredding.
This may happen often, remember what you did!!!

Posted on Jul 30, 2009

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FixinFax
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SOURCE: XRX-8X shredder is jammed. Can I safely open

Soak the clog with soapy water,,,,seriously

Posted on Sep 25, 2009

  • 250 Answers

SOURCE: shredder will shred about 3/4 of a sheet of paper

If your shredder has a feature where it won't run with the door open/shredder off the bin, you probably need to make sure that the safety is engaging properly. If the motor seems to sound very labored when it runs, unplug it, and check the blades to make sure there's not a lot of extra stuck in them. You may need to clean them and lubricate it with special shredder oil ONLY.

Posted on Nov 25, 2009

KingDWS
  • 1606 Answers

SOURCE: shredder screen reads door open even if the door

Unplug it and then open i t up. You are looking for a piece of shredded paper that is stuck or jammed. Can even be a accumulation of paper dust. The piece won't be that big but most of the time that is all that is wrong. The paper either jams the door sensor or blocks it and gives the error. It can also be a bad door sensor or switch. Not very common but can happen.

Posted on Apr 25, 2010

  • 86 Answers

SOURCE: Shredder keeps turning off and full light comes on

Door switch possibly bad I am a shredder tech out of colorado. Call fellows at 800-955-0959

Posted on May 06, 2010

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1 Answer

The shredder is making a loud sounds and its stops midway while shredding.


Hi....I think I can help you with this. Since a particular model wasn't mentioned, I'm going to assume its a typical small office shredder. Shredders are generally not the quietest, but if it sounds more abnormal than usual, it's likely a hard or metallic item has gotten into the shredder blades and the shredder is struggling to overcome it. You can try to reverse the shredder and see if the shredder will back out the item. If that doesn't work, UNPLUG the unit and perform a visual inspection to locate the item and remove it.
The reason the shredder is stopping midway through, is likely due to excessive amounts of paper being fed into the machine at one time. This slows the shredder and overheats it. Your owner's manual will tell you the maximum amount of sheets that can be fed in at one time. Generally, it's about 5 sheets maximum. Trying to shred thick, un-opened letters/mail will also cause the machine to slow down and stop. If you have large amount of shredding to do, you might want to consider purchasing a more industrial type of shredder than your current one that will meet your needs.
I hope this has helped you.

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1 Answer

The indicator light that the bin is open will not go out and can't shred


Possibly a tab on the bin door broke off that triggers the microswitch failed or the switch itself or it's mounting is failed. This is a safety mechinism. I have not looked at this model but that is the causes of most bin door failures.

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I emptied the shredder and now the red overheat/door open light comes on when I turn it on. will not allow me to shred anything. please help!


There is an interlock that prevents your shredder from operating without the bin in place. Something may be stuck inside, preventing the bin from closing the interlock. There also could be a shred of paper preventing operation.

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Embassy shredder open door light won't go off after emptying bin. Therefore no shredding


The shredder probably has some kind of switch or sensor that detects that the bin is in its correct installed position. The interlock may be broken or blocked by paper shreds. An inspection inside the bin recess may reveal the cause so that it can be corrected.

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Shredder keeps stopping and the bag is not full


there are three switches on most shredders that can cause them to stop.
1) a jam
2) door ajar
3) bag full
If you can rule out a jam, and the door ajar light goes on when the door is open and off when its closed, and the shredder has not been undergoing very heavy use (they will overheat and shut off, then be fine in 15 min or so)
then its a safe bet to say that it has to do with the switch that tells the shredder that the bag is full (when you take out the bag you can see a metal flap hanging down at the back of the top opening)
the way that the shreddings fall can often trip the swtich that tells the shredder that the bag is full, shake the bag a bit so the paper resettles that often fixes it.

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I was able to pull really hard and open the bin 1-2". I turned the unit on its side over the trash can and some shreds came out. I alternated shoving a sturdy metal rod inside (first an aluminum architectural ruler then the longer handle of a squeeze clamp) to loosen up the shreds and tipping the machine on its side to get some loose shreds out. After doing this enough times I was able to dislodge the dense clumps and remove the drawer. Now that the machine is empty there is a red light on and it does not shred.....UPDATE: turns out somewhere along this rough process (paper was in rock solid clumps) a small piece of the door that presses the "door closed" switch broke off. Jammed a piece of cardboard in there and it shreds again, although it does not automatically turn off when the door is open.

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1 Answer

XRX-8X shredder is jammed. Can I safely open


Soak the clog with soapy water,,,,seriously

Sep 25, 2009 | Office Equipment & Supplies

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