Question about Nortel Norstar M7208 Telephone

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Not the normal voicemail problems

I started a new job and inherited a M7208 model Norstar phone. No one knows the password and the people that originally set it all up are no longer here so no one knows anything about it. I am in a position that really needs to be able to check messages. I have tried the F983 function but it says that I am not permitted. I have tried the F985 function but do not know if this is the route to go but I have no clue where the "yes" button is to even complete the actions. PLEASE HELP!!!!!! How to get around this?

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Before you can do anything you need a M7310. Programming a Nortel voice mail requires M7310. It uses the 3 soft keys under the display to program it. You can get one cheap on EBAY. Next you need to find out what type of Voice Mail System in connected to your Nortel phone system. Below is a link to a Older StarTalk manual. You may have a StarTalk, StarTalk Flash, or a Call Pilot.
http://www.myuserguides.com/Nortel_Norstar_Startalk.pdf#page=15&zoom=auto,-69,407

Below is a link that tells how to reset the System Manager Password.
Reset Admin Password Norstar Meridian and Nortel BCM Help Guides

The default code and password for System Admin is F983 and 1020000 or 1021111. The photo below shows a system admin programming tree. Hope this helps
Charlie

Not the normal voicemail problems - 25639282-brqexqhpp3zst34onvdihdlz-5-1.jpg

Posted on Apr 11, 2015

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The 7208 does not store messages. Do you have a Norstar Voicemail on the system? If so you need auto attendant or direct-in-dual access to retrieve messages. Or via your telco's voicemail if that's what you use.

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This is tech side of programming and not Admin, if you don't know config password or how to program then call a tech.
If you do know then:
First find out what line #, do F*0 then press the button and note the full number on the display.
i.e. Line 5 in programming is Line 005, 025 or 031 depending on software version.

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