Question about Kocaso NB1400 13.3-Inch Netbook

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Why won't my Netbook turn on?

It's brand new. I've only used a couple times. Now I noticed it won't turn on; the screen blinks on once then whole system fails power light on for a second, then off, like it's getting no power or is in another mode or something Tried fully charging...

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Yes, call the service center. Also sometimes if USB pins may be shorting if USB PORT is present. This would happen while you may have inserted a USB pin incorrectly and the contact strips in female USB port would short.

Posted on Apr 10, 2015

Testimonial: "Thanks, Yeah, the port is not charging at all, may be shorted out. like you said, also, I guess these can be overcharges & need to re-set ??? We'll see. Thanks again"

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A netbook brand new? Let me guess, an Acer One Aspire? There is no detail about the devicein question here.
If it's brand new, just return it, warranty. If it's an Acer One, you probably need a patch for the BIOS which by the way, is kin dof hard to get. Search for BIOS patch for XXXX (netbook model)

Posted on Apr 10, 2015

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Posted on Jan 02, 2017

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The problem here is the Acer Aspire One suffers from the black screen of Death, it's a BIOS error I have three Acer Aspire One's and I have had this problem and fixed it.

Here’s what you need:
  1. USB Memory stick (just need one as low capacity as 128mb)
  2. Another PC with a net connection
  3. WinZip, WinRAR, or some other program that can extract zip files.
  4. A quick visit to www.acer.com
  5. Your Acer Aspire One, that will power up/turn on, but the screen does not come on/stays black.
And here’s what you do:
  1. Go to www.acer.com and go through the DRIVER support pages until you get the Aspire One driver page for your relevant Aspire One model (110 or 150 or 751)
  2. Click on the tab on the download area that reads ‘BIOS’ even if it looks like you can’t click on it (their site design grays it out but it’s there) and download the BIOS file numbered 3310 (it might have changed version recently but do it) and don’t worry, you can trust this file, as it’s from Acer directly.
  3. Extract the zip once downloaded and find in the DOS folder the files ‘flashit.exe’ and 3310.fd
  4. When you’ve found them, rename 3310.fd to ZG5IA32.fd and put this renamed file and ‘flashit.exe’ onto the USB memory stick
  5. Put the USB in the Aspire One and hold the keys ‘FN’ (function) and ‘Esc’ (escape) and keep them held when you turn the laptop on
  6. Watch the power button and when it starts flashing, press it once (DO NOT DO ANYTHING ELSE)
  7. You should notice the USB (if it has a light) blinking as well…
  8. The netbook has started ‘flashing’ the BIOS and after about 7 minutes, the netbook should shutdown and reboot itself and VOILA! The screen should turn on just fine.
This is tried and tested. It took me three times because I messed up step 6 a couple of times but my netbook worked after the third attempt.

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