Question about Bose 321 Series Iii Dvd Home Entertainment System
Once it is power up after few seconds it just turn off.Any ideas what can I do wit it?
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Bose 321 DVD Stuck Won't Open
This can happen if the disc has been put in upside down accidentally, if both sides are highly reflective (e.g. blank recording discs). If so, you need to get the system to eject the system before it attempts (and fails) to read the wrong side of the disc:
On the back of the Acoustimass module (sub woofer) is a power switch. Use this to the turn the system off and wait 30 seconds. Switch it back on, the media centre flashes up "Bose 321" - press the eject button firmly once as soon as this disappears. If this works, contact Bose with the serial number from the media centre to see if the system needs a (free) software update (a disc they send in the post) - just in case the system is having general disc reading issues.
However, it may be that the drive has failed - it's a mechanical part in a mass produced system so this is not unreasonable, just disappointing. But because you have bought a premium system, the company will rush to help you - call them for a repair and explain you need the disc back urgently. they'll probably arrange an urgent, fast turnaround repair....
Posted on Jan 16, 2008
SOURCE: Bose 321 won't turn on
I'm amazed at the range of comments regarding this system; they range from unbridled enthusiasm to some **** words.
Before I try to help, if I am not familiar with a specific model but have a clue to what the nature of the problem might be, I research the item to see if I find some support for my suspicion.
You might keep tabs on some comments I found relating to a possible class-action lawsuit due to the array of problems that have appeared with this system.
This link will give you a sample of them:
Posted on Oct 17, 2008
SOURCE: Bose 321 DVD drive failure
Found another help site similar to FixYa where a person had posted that they successfully replaced their failed DVD ROM drive in their BOSE 3-2-1 Series I unit with a later model Toshiba SD-M1712 drive. There are 2 plastic trim bits and the metal DVD drive unit cover that need to be swapped between the old drive and the new PC type drive to complete the repair. I located and ordered a new drive and spent last evening removing the old drive from the BOSE. To remove the old drive all that is really necessary is to remove the lid from the BOSE unit and pop off a black steel holdown assembly across the top of the failed drive. Once that is done the old just drive lifts out and the replacement is virtually the same as swapping out a drive in your PC. I am awaiting arrival of the replacement OEM drive ($25) from some place in Texas. This just may work. BOSE wants hundreds of bucks and several weeks to repair their crappy unit. I will never purchase BOSE again. I had to also purchase a power supply in years past for this very lightly used unit and that was $300 and a lot of aggravation using the BOSE repair system. I have trouble just throwing this unit away because we spent $1000 hard earned $'s to buy the "best". I was certainly fooled. If this doesn't work I'm only out $25.
Posted on Dec 10, 2008
-If this happens on all DVDs, then this may need to be repaired (Bose will repair this for free if this is the case- they can test it too)
-If this happens on some or most DVDs, you can try a firmware update. Call Bose at 800-367-4008 and tell them about this. Request the most recent software/firmware update disc.
If you haven't already, just try resetting this first. (unplug the power cord from the acoustimass module for about 30+ seconds and try again)
If this happens primarily on rentals or home-made dvds, an update will most likely fix the problem.
Posted on Jul 17, 2009
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