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I have set up my fitbit but is not giving any info regarding steps walked, what to do

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  • 369 Answers

It sounds like the pendulum or accelerator is jammed/failed.
Return it to the shop you bought it from for a warranty return.

Posted on Apr 10, 2015

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Posted on Jan 02, 2017

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Set correct time on my fitbit


  1. Log in to your fitbit.com dashboard and click the gear icon in the top right corner.
  2. Click Settings.
  3. Scroll to the bottom of the Personal Info page and modify your timezone.
  4. After saving your changes, force sync your tracker: Click the Fitbit Connect icon located near the date and time on your computer. Click Sync Now.

Apr 08, 2017 | Exercise & Fitness

1 Answer

How can I set the clock on a fitbit charge 2?


  • Log in to your fitbit.com dashboard and click the gear icon in the top right corner.
  • Click Settings.
  • Scroll to the bottom of the Personal Info page and modify your timezone.
  • After saving your changes, force sync your tracker: Click the Fitbit Connect icon located near the date and time on your computer. Click Sync Now
  • Jan 13, 2017 | Exercise & Fitness

    1 Answer

    Who do I contact in regards to my fitbit? I have had 2 since august and the bracelet has broke again.


    Contact.fitbit.com You will also find thos info in the warranty, this can be found at the bottom of any page on fitbit

    May 24, 2016 | Fitbit Charge Wireless Activity Tracker...

    1 Answer

    I can't find my instructions. how do I correct the time on my fitbit charge?


      1. Editing your timezone settings
        1. Log into your dashboard at fitbit.com and click the gear icon in the upper right corner of your dashboard.
        2. Choose Settings > Personal Info and find the Time section.
        3. Choose your timezone and select your 12-hour or 24-hour display preference.
        More items...

        Help article: How do I update my Fitbit settings? - Fitbit Help

        https://help.fitbit.com/articles/en.../How-do-I-update-my-Fitbit-settings Fitbit
      Feedback
    1. The time is incorrect on my tracker's display - Fitbit Help

      https://help.fitbit.com/.../The-time-is-incorrect-on-my-tracker-s-disp...

      Fitbit

    Jan 03, 2016 | Fitbit Charge Wireless Activity Tracker...

    1 Answer

    The time on my fitbit is incorrect. How do I correct. Currently it registers 9:43, but, I'm on Eastern Standard Time.


      1. Editing your timezone settings. Log into your dashboard at fitbit.com and click the gear icon in the upper right corner of your dashboard. Choose Settings > Personal Info and find the Time section. Choose your timezone and select your 12-hour or 24-hour display preference.Mar 10, 2015

        Help article: How do I update my Fitbit settings? - Fitbit Help

        https://help.fitbit.com/articles/en.../How-do-I-update-my-Fitbit-settings Fitbit
      Feedback
    1. The time is incorrect on my tracker's display - Fitbit Help

    Jan 03, 2016 | Exercise & Fitness

    1 Answer

    How to set time on fitbit?


      Editing your timezone settings. Log into your dashboard at fitbit.com and click the gear icon in the upper right corner of your dashboard. Choose Settings > Personal Info and find the Time section. Choose your timezone and select your 12-hour or 24-hour display preference.Mar 10, 2015

      Help article: How do I update my Fitbit settings? - Fitbit Help

      https://help.fitbit.com/articles/en.../How-do-I-update-my-Fitbit-settings Fitbit

    Dec 02, 2015 | Exercise & Fitness

    2 Answers

    My fitbit charge gets stuck on the finishing up step.


    I'm having trouble setting up my tracker using ... - Fitbit Help

    help.fitbit.com/.../en.../I-m-having-troubles-setting-up-my-tracker
    FitbitJul 31, 2015 - I'm having trouble setting up my tracker using my computer ... If you followed the steps in How do I set up my Fitbit tracker on a computer? and couldn't complete ... Your tracker is charged. ... Or, if you'd prefer to get in touch:.

    Oct 31, 2015 | Cars & Trucks

    1 Answer

    How to set time on my fitbit


    1. Log into your dashboard at fitbit.com and click the gear icon in the upper right corner of your dashboard.
    2. Choose Settings > Personal Info and find the Time section.
    3. Choose your timezone and select your 12-hour or 24-hour display preference.

      Once you sync you should see the correct time.

    Jul 07, 2015 | Fitbit Flex Wireless Activity & Sleep...

    2 Answers

    How do I delete my info form the FitBit flex? I want to return my new flex to buy a FitBit Surge.


    HOW DO I DELETE PROFILE DATA FROM MY TRACKER? Fitbit uses your height, weight, and age measurements to properly calculate your stride length (which helps determine your distance), calorie burn, and active minutes.

    To delete your profile measurements from your tracker, the tracker must be set up to a different account. Once a tracker is set up to a different account, it will automatically unlink itself from the dashboard and all of the tracker's stored data will be permanently deleted from the tracker. You can find instructions on how to create a new account in the following articles:

    May 14, 2015 | Fitbit Flex Wireless Activity & Sleep...

    2 Answers

    Fitbit set up


    Run the fitbit software to link your fitbit device. It will walk you through the setup. Otherwise, go to the fitbit website to read the manual.

    Aug 10, 2014 | Flex Computers & Internet

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