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The picture on my TV doesn't fit the screen, it cuts peoples heads off. I have reset default settings, any ideas?

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  • fliptopia Apr 26, 2015

    What source are you using for the television, ie is the picture coming from a DVD player, a PC or just the inbuilt tuner?

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Find the on screen menu, move around until you find aspect ration and adjust with the volume control buttons till the picture fits the scree area.
with every change you will see the picture rearrange to the screen

Posted on Apr 10, 2015

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Posted on Jan 02, 2017

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Go to your On Screen Menu to picture settings and reset and choose "reset picture" mode. This will bring you back to factory defaults. If this doesn't work shut off wait 10 sec. and turn on the TV. If still no luck call your best friend who is a TV repairman, you probably have a damaged blue drive.

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Check the menu settings for the picture. You may be expanding the image to fill the sides, in the process, cutting the top and bottom.

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TV is stuck in expanded picture mode & won't return to normal


seems to me as a Sony TV. The sony tv has this feature ready in the menu. you can do zoom out ,standard etc,
But the real problem comes when the tv is turn off and then you get back to turn on the tv (lets say next day)and you find the same big heads.
what you have to do is going to the menu same thing but this time look for an option is called picture size default. This option make learn the memory what size you want custom when tv is turn on.This function is in the same page as the picture size page (refer to the user's manual) but has to be the default mode where you want the change.
The problem with sizes now days is some shows fit perfect some others not. and besides that the cable box has those features too(change size of the screen)

What i do in this sony tv to start first is keeping it in the standard size in the tv menu and i defaulted too.

when some size adjustment is needed i do it in the cable box remote control .Once again this example i do it in SONY tv, Maybe you have to post the problem again if the tv is different brand.

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This is normal - you are zooming in on the picture. Most people use the zoom feature to "stretch" a widescreen movie so it will fit the screen.

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Reset Default Settings


Hi,

Initially, have you tried a full hard reset? If not, pls unplug from the mains. Most current devices would reset and revert back to factory default settings (assuming no internal hardware fault) when unplugged for a considerable period of time (fa couple of hours at least or preferably overnight).

Alternately, pls check if you have "Zoom" enabled.

Hope this be of initial help/idea. Good luck and kind regards.

Thank you for using FixYa.

May 08, 2008 | Televison & Video

1 Answer

Picture got bigger


Yes, you can adjust the picture by using your remote going to settings, or "Adjust" when your t.v. turns on and off by itself could have'ft to do with nasty weather near you, or the cord is loose and it needs to be pushed in all the way.

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I would need more information for your tv however it sound like you may end up needing to replace the main board.

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