Question about Brother IntelliFAX-2840 Laser Fax Machine

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Can't get rid of Replace Toner message though new toner has been correctly installed.

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  • Brother Master
  • 10,875 Answers

Does it work properly?,then dont look at it

Posted on Apr 11, 2015

  • Valerie Edmands
    Valerie Edmands Apr 12, 2015

    No. It doesn't work properly. That would be the problem.

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

jaylex
  • 417 Answers

SOURCE: Toner life end

There is no reset code the likely thing is that you have a faulty toner cartridge. Put another new one in and check the machine then.

Before you try the above shake the toner cartridge and tap it some more as it may also be the toner inside have become solid and needs breaking up.


Hope one of the above works for you
Thanks J

Posted on Jan 08, 2008

  • 2 Answers

SOURCE: toner life

where and how to find the reset actuator?

Posted on Jun 24, 2008

  • 1 Answer

SOURCE: Toner life end

Try this:

Open the cover, leaving everything inside. Press Options, then *00 to reset the fax.

If that doesn't work:

Open the front cover and remove the cartridge and drum. Turn off the fax. On the right-hand side of the cartridge, there is a round hole that is covered with a clear plastic or glass. Cover that hole up with tape, put the cartridge back in the drum, and put them back into the fax, and turn it back on.

Posted on Jan 02, 2009

  • 1 Answer

SOURCE: toner life end message after drum unit replaced

I spoke with Brother and one of the options was to open the cover, push options, push start, and then 1, then 1 again. If accept comes up, select. Then close cover and try again.

Posted on May 07, 2009

iservice
  • 318 Answers

SOURCE: can't reset "change drum soon" message Brother Fax 2820

Open the front cover and press and hold -stop,reset button

Posted on Sep 15, 2009

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1 Answer

How can i fix the 'replace toner cartradge 'which is show in ricoh printer 4210


Please follow the steps to replace the toner cartridge on the attached link: http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037078/view/hardware/unv/0084.htm
http://www-it.desy.de/systems/services/printing/help/Manuals/Ricoh/SP-4210/Manual/hardware/unv/0098.htm?lang=en;view=print

If the message Replace Print Cartridge remains, it means that it is not the correct toner cartridge, replace it with the correct one. If Reset Print Cartridge message appears after correct replacement, it means that the toner cartridge is not set correctly or not installed. Set the toner cartridge correctly. If the cartridge is installed, close the front cover and turn the power switch to off and to on. If the message appears again, contact your sales or service representative.

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Replaced toner with new cartridge but it still says replace cartridge. Tried another new cartridge, same message.


There may be a manual reset sequence to get rid of the message. Older machines run off of a printed page count rather than actual toner levels. Look at the manual for "toner reset sequence" or something similar.

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It looks like the toner cartridge is not inserted correctly.
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I suspect that it is the PCU causing the problem, and the message should clear once the PCU is installed and it (automatically) runs it's calibration cycle. Likely the toner auger gear has seized on the PCU, and broken. If the light does not go off after installing the PCU, then you may need a technician, as the toner motor may not be working, or there is a blockage within the toner hopper itself.....but again it is likely the PCU, especially if the toner bottle was empty when it needed replacement. Was it empty?? Did the machine work for a few days, or at least for a while? If so, it seems like too much of a coincidence that this problem would come up at this time.

Good Luck :)

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If the toner is empty it will display this message and the only way I know of getting rid of it is to replace the cartridge. They do make refill kits with extra chips so you can cut the old one out and sticky tape another on. As for a clearing code I am unaware of one for this unit as the information is store in the toner cartridge.

Sorry

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go to: www.fixyourownprinter.com
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Are you sure that it is not asking for one of the colour toners?

Was it a genuine cart?

Did you replace it before machine instructed Replace Toner ie no message or Order Toner/Toner Low was displayed?

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