Question about Lenovo ThinkPad Computers & Internet

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My lenovo keyboard stopped working. How to unlock it?

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  • Steve Harris
    Steve Harris Apr 09, 2015

    Hi isam hallaq, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? Need more details, does this happen after you boot up?

  • isam hallaq
    isam hallaq Apr 09, 2015

    It is Lenovo laptop model T440s. The Fn key seems to be stuck. This might be a wrong diagnosis. But, ultimately, the keyboard does not work. including "enter" and the "arrows) the space bar and the function keys work. Now, I cannot log in because I am getting the pre-windows screen and I cannot use the arrows to go to safe mode or even enter to windows and the mouse does not work before getting into windows.

  • isam hallaq
    isam hallaq Apr 09, 2015

    It is thinkpad

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  • 82 Answers

Have you try to restart the laptop?

Posted on Apr 09, 2015

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    • 1 Locate the "Fn" key in the lower left corner of your Thinkpad keyboard.
    • 2 Locate the "F2" key in the upper left area of the keyboard.
    • 3 Press and hold the "Fn" key, then press the "F2" key to toggle the "Lock" feature. Release both keys.
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If your keyboard is not working right there are two suggestions I have to see if the problem is with the keyboard or the computer. If you have access to another computer I would plug it into that and try it out. If it works fine there then you know the issue is with the computer. If it doesn't then you may want to talk to the manufacturer if the computer is under warranty to get a free keyboard. If it's not under warranty you may want to pick up a new key board. They are only about $10 - $15.

If the keyboard seems to work on another computer it is likely an issue with the computer. One possibility could be the keyboard drivers. This is more common on keyboards with buttons alone the top to turn the computer on/off and open Internet Explorer. If this is the case see if you still have the drivers disk that came with the computer and use that to reinstall the drivers for your keyboard.

If you reinstall the drivers and it is still happening the best way to find what is causing the issue is to keep an eye on what you are doing when the keyboard stops working. Is it in Internet Explorer? Is it in Notepad? Is it in Windows Mail? And if it stops working in one of these programs does it work in other programs and just not that specific program? This would indicate that the issue is with that program and not with the keyboard or Windows.

I hope this helps!
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