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I cannot find a position to place the telephone jack there is a place for the power connection but not the jack.

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Good day, We have a Digital Cordless telephone DECT GAP, MODEL C601. It was working find and all of a sudden there's no dialling tone. I did reboot but still nothing. Bets


Is the power adapter warm? If the power transformer is cold, the base isn't getting power and can't communicate with the handset. Try a new telephone cord between the base and the jack. The cable can fail. (Make sure it's a line cord. I've seen someone plug in a handset cord here and that won't work.) If you have a DSL filter at the jack, you may need to replace it.

For the rest of the phone line diagnostics, I like to use an old wired telephone. Then you don't need to plug in the power adapter at the test locations. Check if you have a dial tone at the jack with the test phone. If you do, then the DECT GAP C601 phone is faulty. If it is, contact the manufacturer if the phone is under warranty (one year). Replace it if it isn't.

If there is no dial tone, use the test phone check for a dial tone at another jack for that line, if available. If you have a dial tone, then the problem is with the wiring to the jack or in the jack itself. Open the wall plate and look for loose wires. If a wire is loose, reconnect it in the correct location. There are two standard connections - screws or keystone jacks. For the screw type, strip a portion of the wire's shielding. Loosen the correct screw. Wrap the wire under the screw and tighten. For keystones, do not strip the shielding. Get a punch-down tool from a hardware store. Use this to push the wire into place. See https://www.lanshack.com/wire_phone_jack.aspx (for the US standard wiring pattern).

If there isn't a second jack available or there is no dial tone at that jack, find your telephone service connection. Open the panel if you can and look at the terminals. If there is a RJ-11 connection, plug in your test phone and check for a dial tone. If you have a dial tone here, then the problem is with the wiring inside your building. You may want a professional to find and repair the break in the wires. If you can't test the phone line, contact your telephone company. They should test the line for you. Outside problems should be fixed by the telephone company (in the US) However, some companies are trying to avoid repairing copper wiring.

I hope this helps.

Cindy Wells
(My phones have lost dial tone due to nearby digging projects that accidentally cut a line. I've had rodents damage the wiring outside. (I have underground telephone lines.) I've had the DSL filter get damaged; in my case that's outside and the telephone company replaced it. I've also had a contractor fail to connect all of the wires during a service upgrade. Only one jack had no dial tone. It was easy to fish the misplaced wire back up from behind the siding and plug it into the panel. I've even lost dial tone intermittently when the fiber-optic modem card began to fail. That was fixed by the telephone company.)

May 23, 2018 | Dect Lands Phones

1 Answer

How do I connect the Norstar M7324 telephone to an expansion set?


Your expansion box is a CAP (central answer position) module. I will assume you are using the same jack as before. The line cord, from phone to jack should be 6 conductor (count pins on end). A short line cord runs from back of phone to back of CAP (plugs on CAP are labelled) then the longer cord runs from CAP to the wall jack.

Sep 12, 2014 | NorStar M7324 Telephone

1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

CANT SEND FAXES THROUGH THE PC


1.The machine is not on-->You cannot send faxes if the power is turned off.Press [on/off] to torn the power on.
After a power failure or disconnecting of the power cord ,press [on/off] to turn the power on.
2.The telephone line is connected to the external device jack .
Reconnect to the Telephone ?Line Jack .
If you still cannot send a fax,there is a problem with the telephone line.
3.Cannot here the dial tone-->check that the telephone line si connected correctly to the proper jack,if so,then there is a problem with your telephone line.Contact your telephone line provider.

Jan 02, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Help connecting brother fax machine


1. Connect the handset.
Connect the curled handset cord to the bottom of the handset and to the left side of the machine.
2. Connect the power cord.
3. Connect the telephone line.
Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine. Connect the other end to a modular wall jack.
WARNING
 This machine must be grounded using a three-prong plug.
 Since the machine is grounded through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line. When you want to move your machine, protect yourself by disconnecting the telephone line first, and then the power cord.
 Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

Dec 30, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

I need help connecting my fax machine


WARNING
 This machine must be grounded using a three-prong plug.
 Since the machine is grounded through the power outlet, you can protect yourself from
potentially hazardous electrical conditions on the telephone line by keeping the power
to your machine on when you connect it to a telephone line. When you want to move
your machine, protect yourself by disconnecting the telephone line first, and then the
power cord.
 Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line as well as on the telephone line,
or unplug the lines during a lightning storm.
1 Connect the handset.
Connect the curled handset cord to the bottom of the handset and to the left side of the
machine.
2 Connect the power cord.
3 Connect the telephone line.
Connect one end of the telephone line cord to the jack labeled LINE on the left side
of the machine. Connect the other end to a modular wall jack.

Dec 29, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

I have fax problem in my multi-function panasonic printer machine, all the power and rest functions are working other than fax, I am not getting the line dial tone when pressing monitor even the faxline is...


See Page 72 of the User Manual available here:

http://www2.panasonic.com/consumer-electronics/support/Phones-Fax/Fax-Printers/Multifunction-Printers/How-To-Guides/model.KX-FLB801.H#ts

I cannot hear a dial tone.


The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 21).


L If you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates properly, check the splitter/coupler.


L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the

working telephone does not operate properly, contact your telephone company.


L The power cord or telephone line cord is not connected. Check the connections.


L If you connected the unit through a computer modem, connect the unit directly to a telephone line jack.


I cannot make calls. L The dialing mode setting may be wrong. Change the setting (feature #120 on page 22).


The unit does not ring. L The ringer volume is turned OFF. Adjust it (page 23).

Hope this is helpful. ;)

Dec 10, 2010 | Panasonic KX-FLB801 All-In-One Laser...

1 Answer

No dial tone when connected to phone jack. Machine is plugged into power source and phone jack but doesn't work.


phone jacks are used for extension telephones. the line from telephone companies must be connected to tel jack......

Mar 19, 2009 | Panasonic Office Equipment & Supplies

6 Answers

Hi, I am setting up a canon mp730 for a friend. I have run into a problem with the fax phone line. I have connected the lines correctly to the copier and her answering machine but when I try to use the...


Remove the connection and once again try to re connect the lines between the copier and phone line . You might have some connection . Just give a try .


If this doesnot work . I will let you know how to proceed further .

Oct 12, 2008 | Canon Office Equipment & Supplies

2 Answers

In Use Memory is flashing and there is a clicking sound.


Okay, this is what happens when you put your USB cable into the external device jack next to the telephone line jack (instead of the USB port). Once you plug the stuff in correctly, the problem goes away.
Flauren (original Author on another w eb s ite)

Nov 02, 2007 | Canon PIXMA MP780 All-In-One InkJet...

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