Question about Intex Pool & Spa

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I have intex spa. The heater pump is noisy and rattly. It's not a year old yet. Their website isn't very helpful. Suggestions?

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I am sorry, because I do not mean to be facetious. But Intex is a Toy manufacturer. They make toy pools & spas. The quality is far below good quality and please accept my apology when I repeat an "Age Old Agage" you get what you pay for! This is not uncommon for these type of pieces of equipment to fail very early, and unfortunately for many customers, way before they hoped for or expected. But I think way deep down in the subconcience somewhere, you probably expected this to happen? Anyway, a simple fix to get it the way you would like, is to just replace it. Go here and get a new one, or keep trying, maybe they will replace if you squeak loud enough???
Spas The ultimate spa experience anytime you want Just sit back and feel...
Contacting them is another option... send an email with your complaint, then a day or later, call them referencing your email complaint... Their number is at the bottom of the page linked to below...

Posted on Apr 10, 2015

  • Nicolle Apr 16, 2015

    I agree you get what you paid for. Unfortunately life circumstances don't allow a budget for higher quality at this time.

  • Mike Tellegen Apr 16, 2015

    YES, truly and sincerely understandable. At a budget price, Intex sells Millions of these units across the world, manufactured in China at DEEP Discount cost, and then sold in communities across the USA. Unfortunately, people expect longevity, but don't get it! Keep seeking at their customer service people, I hope you get some results, Nicolle - Good Luck.



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Posted on Jan 02, 2017

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SOURCE: I have a Raypac C155A LP spa heater. won't light

I would agree with you. The pilot generator has probably degraded over the years and is only proving enough millivolts to power the pilot but not enough to run the gas valve for your main burners.

Replacing the pilot generator, preferably the entire pilot assembly, will fix the problem.

Posted on Sep 16, 2009

  • 1417 Answers

SOURCE: When I turn on my


what this indicate is that there is a gap between the pump and the filter

In this pump, or filter. There is an "air relief"(air gap ) on the top of the intex filter pumps and you must bleed the air by turning the knob on the top counter-clockwise just a little.

it is a filter gap problem.

what yo are to do to fix up this problem is to fix up the filter properly on it position that is remove the filter and then reposition it the problem of hum sound will be solve .

thank you and thanks for using fixya.

Posted on Jul 07, 2010

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