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It won't charge message says to connect charger, which I have already have the charger pluged in. I've tried to re connect several times

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Perhaps the internal battery has failed or the charger quit

Posted on Apr 08, 2015

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try consulting a technician about it most gadgets nowadays are easily get damaged if you already bought a new charger then most likely your kindle is the problem.

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The charger has a function that restores the battery operation parameters by discharging then charging the battery a number of times. Refer to charging instructions in the pack but I think the cycle is a 3 hourly one, time to charge from a full discharge. If the charger thinks the battery is dead then it will try to recover the battery using this process. You may have left the charger on long enough to charge then also discharge the battery.
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The charger has a function that restores the battery operation parameters by discharging then charging the battery a number of times. Refer to charging instructions in the pack but I think the cycle is a 3 hourly one, time to charge from a full discharge. If the charger thinks the battery is dead then it will try to recover the battery using this process. You may have left the charger on long enough to charge then also discharge the battery.
Start again and charge for the time in the instructions ONLY, if you are not sure of the time try it for an hour, then without disconnecting the charger turn the unit on and take particular note of any screen messages, if any.
You should be able to continue as normal now, but still be aware of the time you are leaving the charger connected for, as it may take some time before it returns to normal operation and stops trying to recover what it thinks is a dead battery.

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The charger has a function that restores the battery operation parameters by discharging then charging the battery a number of times. Refer to charging instructions in the pack but I think the cycle is a 3 hourly one, time to charge from a full discharge. If the charger thinks the battery is dead then it will try to recover the battery using this process. You may have left the charger on long enough to charge then also discharge the battery.
Start again and charge for the time in the instructions ONLY, if you are not sure of the time try it for an hour, then without disconnecting the charger turn the unit on and take particular note of any screen messages, if any.
You should be able to continue as normal now, but still be aware of the time you are leaving the charger connected for, as it may take some time before it returns to normal operation and stops trying to recover what it thinks is a dead battery.

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The battery on the Asus does take a very long time to charge (over 12 hours before you use it the first time, then 8 hours or more each time). It takes even longer if you charge it from the USB port in a computer rather than connect it to its dedicated charger, or if you use it while it's charging. If you've already charged it for 8-12 hours, try turning it on by pressing the power button *and holding it down* for a couple of seconds before releasing it. Then, when using the tablet, try keeping it hooked up to the charger when possible, or at least recharge it overnight.

You can check on battery charge by tapping "Settings" at the bottom of the Home screen, then tap "Battery" in the Device category. The % charge will be at the top of the screen. I enjoy my Asus tablet, and it's good for several hours at a time between charges, but you do have to keep it charged up. Good luck!

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So, greyhen2, we meet again. Here's the answer I gave to your other posting of this same question:

The battery on the Asus does take a very long time to charge (over 12 hours before you use it the first time, then 8 hours or more each time). It takes even longer if you charge it from the USB port in a computer rather than connect it to its dedicated charger, or if you use it while it's charging. If you've already charged it for 8-12 hours, try turning it on by pressing the power button *and holding it down* for a couple of seconds before releasing it. Then, when using the tablet, try keeping it hooked up to the charger when possible, or at least recharge it overnight.

You can check on battery charge by tapping "Settings" at the bottom of the Home screen, then tap "Battery" in the Device category. The % charge will be at the top of the screen. I enjoy my Asus tablet, and it's good for several hours at a time between charges, but you do have to keep it charged up. Good luck!

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First put the charger plug in the Tab, I just tried mine that was sitting on the desk, even though I held the power on button for a long time it would not start. I pluged the charger in so the red charging light is on Tried to start and it worked perfectly. i.e. the voltage level is very critical, if it is a fraction low it won't start.

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