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I GET NO PIC OR SOUND ON THE TV MODE, I DO IN THE HDMI WITH A ROKU BOX. I CAN'T SEEM TO FIND THE SETTING OPTION ON THE MENU TO RESET THE UNIT.

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There are two types of reset to TVs. The first is simple to do; a Hard Reset; and the other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight; will be better. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
Service mode entry, adjust and exit procedure to many popular brand TVs are given. Never forget to exit the service mode, after all adjustments have been done.

Posted on Apr 09, 2015

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1 Answer

I have sound but no picture


Check your connections between your Roku box and your TV more than likely you have the audio cables plugged into the wrong jacks, Using a single HDMI cable would eliminate this issue if you have an available HDMI input on your TV. Notice which jacks are the audio output jacks on this pic, make sure these are connected to the input on your TV, the ONLY time you don't use these jacks id if you are using the HDMI connection, they are REQUIRED for composite video, component video (high def color) and S-video.
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How do I connect my new roku?


You could see something for sure.

Verify the input you have the Roku plugged into is the one you currently have selected on the TV.

If that doesn't work, plug use a paperclip to press the small "reset" button button the Roku.

You can also choose to perform a hard reset:

Hard reset

If a soft reset doesn't fix your problem, a hard reset may be your only option. This will clear all data off the Roku 2 and reset it to factory default settings.
1. Remove all cables except the Power cord.
2. Using a paper clip, press and hold the Reset button on the back of the device for about 15 seconds.
3. Continue to hold the Reset button, then remove the Power cord from the back of the unit.
4. Release the Reset button, then plug all of the cords back into the device.
The Roku 2 should walk you through the setup process again.
You can also accomplish a hard reset by selecting Settings > Factory reset > Factory reset > Yes on the device's menu.

Finally, try using a different HDMI cable.

Let me know if any of this helps.

Source:

How to Hard and Soft Reset the Roku 2

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1) Does your service provider (TV company) have HD service to your house and do you subscribe to that option?
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