Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: ink system failure
Here is the solution, follow the link and it will tell you how to clear the message.
Posted on Jan 10, 2008
SOURCE: ink system failure
NOT A SOLUTION, JUST SOME FACTS>
First of all, your printer is "NOT" the worst model ever made, every printer that hp (as you probably noted I used small letters hp because I think hp is a small worm of a co.) makes is a problem waiting to happen. The worst of it all is that the don't care about there customers. I have a almost $300.00
photosmart that is a few months out of warranty, even though it stayed new in the box for over 6 months because of a heart attack I had. I ran out of two of the colored Inks, but continued to use the printer for word documents only till shortly after, the printer said it was unable to print till the two empty colour cart. were replaced. I continued printing all other items on my up stairs computer. About a month later, I purchased the cart. needed, installed them in the photosmart,(which I think is a oxymoron) and the printer came up with,"Ink System Has Failed" Error code oxc18a0306.
I know this is getting long winded, but it's the only way to get my point across fully. I contacted hp and after over 40 min. they told me that the error code was fatal and could not be fixed!!!!! They said It was out of warranty and would not be replaced for any amount of money besides paying full price for a replacement. ( Ya Like I Would Buy Another hp product). I have since then had the printer checked out and a small pc board with, a valve or sensor for all the ink supplies is not letting the yellow ink out of the pump to the print head. I contacted again, like a fool, hp and was on the phone for another 52.min. till they told me that part was not available..... End of story
I hope this story gets out to every person that had, or has a hp product and
had a problem that was not resolved by hp, besides telling the customer they will fix the problem by selling to you ,at full price another printer.....
I'm All For Boycotting hp!
I hope this gets back to hp
Ron Trovato (702) 633-4298 email@example.com
Posted on May 21, 2008
The ink failure error is caused by air in the ink feed tubes in your printer. This happens when the ink in your cartridge runs out and the printer sucks up air instead of ink. This is a very common problem with this series of printer. We have a step by step repair solution for this error posted on our web site at: www.ccl-la.com click on the printer repair pages and follow the links to your printer series.
I hope this helps, If so pleae rate our solution.
Posted on Nov 21, 2009
1) Press * and # at the same time
2) Press 1, 2, 3 and “support R0632M” should display
3) Press > and “information menu” should display
4) Press > and “configuration menu” should display
5) Press OK and “hardware failure status” should display
6) Press OK “failure status: clear”. Press OK to clear
7) Press CANCEL
8) Press CANCEL
9) Press CANCEL
10) Turn printer off, unplug power cord for 2 minutes, and plug cord back in then turn printer back on.
Posted on Mar 11, 2010
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These types of 'severe' cartridge errors/alert messages (i.e. "refer to documentation" / "incompatible cartridges", "print
cartridge(s) problem", etc.) typically indicates the internal micro-electronics
of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at
rear and lower side of the ink cartridge, are very delicate and are somewhat
susceptible to ink attack over time, which can lead to premature failures. In
addition, the older the cartridge the higher the chance of an internal
electrical failure. I suggest you first run a 'Tap 41' diagnostic test to
check cartridges electrical health (this is a forced test); you may also bypass
the error (temporarily) on most models which use HP 74/75 cartridges. Refer to
Inkjet411 youtube videos below:
HP 74, 75, 74XL, 75XL
Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU
C4200-C4500 and C5200-C5500a Printers -
Diagnostic Tap 41 Test: (verifies
electrical health of ink cartridges):
HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP
J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):
Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU
Oct 03, 2009 | HP Office Equipment & Supplies
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