Question about Sewing Machines
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Posted on Jan 02, 2017
SOURCE: Loaded 3D Embroidery software on
Try to install the software from the download as its latest version its will prompt you to remove the old version on your computer and follow onscreen instruction you be able to install the software...........
Posted on Jun 27, 2008
SOURCE: Pfaff Creative Customizing
Hoping I recall all the steps (worked for Pfaff for 10 years doing just this type of thing but found there were a lot of variables and was never able to write them all down in one place!)
If the following doesn't work, send me your phone number and I'll be happy to call and try to walk you through getting it re-installed (firstname.lastname@example.org)
As I indicated before, if this doesn't work, I'd be more than happy to try to walk you through - just send me a phone number and a time that would be convenient.
Crossing my fingers,
Posted on Jul 16, 2008
Unfortunately some people are having this problem when they are not properly installing the updates. It's important that when 4D is installed that you assign a particular port for your 4D dongle and always use this port when loading 4D. Have your dongle plugged in and access your configure menu. Click on Smart Update. Download updates into a file where you can find them. Follow the directions for each update. For the driver update, you must uninstall the current driver you have and then install the update for the driver. If installing the updates doesn't fix your problem, the only solution is to completely uninstall 4D and all of its components and then reinstall it. Sorry...but this has been the only way to fix it with some systems. Also, make sure your User Account Control is off before installing 4D.
Posted on Sep 10, 2009
SOURCE: No Dongle Attached Error Msg
You might want to take it to an authorized husqvarna viking dealer for service. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Posted on Feb 13, 2010
You need to download the updated Windows 7 drivers from Pfaff. Husqvarna doesn't support Windows 7, but these guys do.
The third heading down under "Useful Software" (under the photo) is
"HASP Dongle Drivers"
-Try downloading this driver. It should fix your issue.
Posted on Jan 28, 2011
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