Question about HP DesignJet 800ps InkJet Printer
My HP Designjet 800ps gives the error 05:09, I consulted the service manual and says the following: "If this Error Code Appears on the DesignJet 800 Series Printer, Then the model number configured in the Printer is incorrect (the Printer thinks it's a DesignJet 500 Series Printer). In this case reconfigure the model number." The problem is that is only possible introduce the serial number and I'm already input it a million times and nothing. Every time I restart the printer it gives the same error. Could someone please help me?
Posted by Anonymous on
Hi. This type of problem often happens when the electronics module or the ink supply station is replaced. The plotter ID is kept in both locations and when one is replaced, the plotter asks which was changed. If the questions is answered wrongly, the machine assumes the wrong identity. Is that what happened to your machine? If so, there is a fix, but not an easy one. If you still need some help with this, call me at 800-959-1575
Posted on Jun 07, 2016
I assume if you have the service manual it means you are going into the correct eeprom area to setup the model. It is possible that the HPGL portion of the card has failed, or the hardrive is bad.
Posted on Apr 18, 2015
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Posted on Jan 02, 2017
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