Question about Samsung Galaxy Ace Gt-s5830i - Black Unlocked Smartphone

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My phone is stuck in a loop at start up. It doesn't go past the Samsung Logo.What do I do?

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  • Belinda Kieran-Ejimadu
    Belinda Kieran-Ejimadu Apr 07, 2015

    PS: I have already done a factory reset but no change.

  • ray gallant Apr 07, 2015

    call the mfg's tech support line and see what they can tell you

  • Belinda Kieran-Ejimadu
    Belinda Kieran-Ejimadu Apr 07, 2015

    Will do. Thanks.

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Try removing the battery

Posted on Apr 07, 2015

Testimonial: "I have removed the battery, restarted phone, I have also reset it to factory setting but still no change. Thanks Ray Gallant for your response."

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