Question about Refrigerators

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I have new fridge and the ice makes but cant get it to dispense. I empty out ice and the baldes turn manually but when you try the dispenser nothing happens.

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NEW call the service people if you mess with it and goof that will void your warranty

Posted on Apr 08, 2015

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  • Refrigerators Master
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Possibly the auger motor is unplugged. It is the motor behind the ice bucket that should turn blades to dispense the cubes.

Posted on Apr 07, 2015

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Posted on Jan 02, 2017

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1 Answer

No Water going in to the fridge


Hi Norm,

Most fridges don't need a motor to run in order to dispense water. A simple on / off solenoid on the water line (same for the ice maker) that makes a click when changing from off to on and on to off is usually all anyone hears (the ice maker makes rumbling sounds and you can hear ice falling into the bin - too).

Check for ice. If it has a maker and it is making ice, the problem could be a defective water dispenser switch, solenoid or other circuit component or wire. If no ice, I'd suspect a filter or water supply issue.

Make sure the filter is fully inserted and twisted into place. Many filters have marks to align when 1) inserting and 2) to let you know when it is installed correctly. When sure it is installed correctly - try to dispense water again. Many fridges will dispense water without a filter. Check your manual before trying this though! If not working still, remove the filter and try to dispense water. If you're able to dispense water, the problem is either the installation of the filter or the filter itself. Try to re-install it correctly. Try to dispense water again.

If it still doesn't work - call the plumber back and ask why there's no water. Or - try this yourself:

Locate the point of attachment to the domestic water supply that the plumber used. There should be a valve to turn the water on and off. If off, turn ON. Try to dispense water again.

If that doesn't work - check to see if the fridge has pinched, kinked or crushed the water supply line. You may need to move the fridge forward to gain access to the water line and connection point on the fridge. Repair or replace the line as needed and route in such a way that moving the fridge in or out will not cause it to damage the line again.

Good luck!

Nov 06, 2015 | Refrigerators

1 Answer

Ice and Water dispenser is inoperable.


I had a GE Fridge at one time and had issues like yours.

If you disconnected the connector at the door that supplies the dispenser with power, you would not measure any voltage on the dispenser side, only on the 'fridge' side. Measure the power with the connector connected, but that may not tell you a lot, unless you have the service manual.

If you push the water dispenser and you do not hear the little valve kick on behind the fridge, suspect a couple of things. A faulty inlet valve (usually located lower rear of fridge on backside). It may be disconnected. Had this happen once on a new fridge - it had been disconnected from the factory.

You may have one problem or two issues, but let's continue...

Do you push the ice dispensor and nothing happens? Or are you telling us that the dispenser works but there is no ice? The faulty valve mentioned above will prevent ice dispenser from filling to make ice.

Also, there is RESET button hidden in the freezer a well. I can't remember where it is but the little arm to make ice has to be in position to tell it to make ice, and you have to follow the procedure in yourf ridge manual to reset it. It's

Another problem I encountered, but this was just with the cold water dispenser, was that the water line would FREEZE in the fridge door, preventing water from getting to the dispenser and my cup. It wold make ice but no water. In that case I had to get a small squirt bottle with a long nose on it and shoot hot water up into the dispenser nozzle to clear the ice in the line. That only happened a couple tines a year, though.

Here's a video that may help: https://www.youtube.com/watch?v=fPeZ29XdX5U

Sep 05, 2015 | GE Monogram ZISS480DRSS Stainless Steel

1 Answer

How do I Prevent ice dispenser from freezing up? Ice is in the ice bucket but will not disperse.


The ice stays in the cubemaker tray for a set time and then empties into the bucket. If the freezer was too warm the ice wasn't frozen enough when the cube maker emptied it and it all stuck together. Now the fridge is cold again empty the bucket, make sure there is no ice stuck in the dispenser and try again. If it is a Samsung fridge do the above and turn it off for 30 seconds and back on again. Sometimes the controller and display freezes and reads the wrong temperature.

Nov 18, 2014 | Refrigerators

1 Answer

Lg freezer ice maker making ice but not dispensing


I have the same problem. I am getting tired of having to clear it out about once a week. I take the ice holder out and empty it in a large bowl and remove any large, melted together pieces, then replace it. It works fine for a while.

Mar 17, 2017 | LG LSC23924ST Refrigeration : Refrigerator...

1 Answer

The ice maker makes ice and dispense water, but won't dispense ice. Cleaned out ice tray, not ice blocking any discharge area. When you try you can hear the ice dispenser door open, but the motor to...


i have the same fridge... same problem, except not only does it not dispense ice, it also dosent dispense the water too. i recently had a power outage, and when the fridge was turned back on the digital warmer and colder setting have been flashing 0 non stop making it unable to set temps... any suggestions?

Aug 22, 2011 | General Electric GSH25JSXSS Stainless...

1 Answer

Whirlpool side by side GD27DQXFW01; ice cubes are not dispensing


We will need to check the voltage at the auger motor while depressing the dispense switch. If all the other features work on the dispenser panel while I would consider checking the voltage going to the motor. Some auger motors are in areas where water causes the voltage to be shorted by constant moisture. We will need to remove the panel and simulate what you have done on the outside but this time we need to see if the voltage has been altered or if the auger motor itself is defective. Sea Breeze

Oct 10, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Side by side won't dispense ice.


Take the ice container that has the auger inside it and press the door switch in while you press the dispenser. If the auger motor in the back works empty the ice container and see if there may be frozen ice preventing it from turning. If yes then defrost and dry the container and replace. If this does not solve the problem get me your model number for example 213.256489 for Sears and I will help you track the problem down. Sea Breeze

Jul 23, 2009 | Refrigerators

1 Answer

MAKING ICE BUT ICE AND WATER DISPENSER QUIT WORKING.


Sounds like a plugged water filter, assuming the water is turned on to the fridge. If you have a manual, refer to the section about water filters. The filter is usually accessible from the front of the fridge at the bottom....requires about a 1/2 turn counter-clockwise. Some units require that the water be turned off first but not all.

If you do not hear a click when activating the dispenser, there could be an issue with the water solenoid (water valve) that opens and closes when you use the water dispenser....agai...check the manual if at all possible.

Apr 17, 2009 | Frigidaire Refrigerators

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