Question about HP LaserJet Office Equipment & Supplies

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Print command appears to being received, but printing is not occurring

Sounds of the print head aligning are occurring, paper verified in feeder. Attempted print head cleaning cycle with same results.

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  • HP Expert
  • 307 Answers

Perform Tap 41 PRINTHEAD Health Diagnostics Test, along with supporting service level/diagnostic tests (service menu access procedures do vary by HP printer model, refer to HP printer diagnostics document, pages 45-47, to view normal display messages, http://inkjet411.com/?page_id=1813 )
Tap 41 PRINTHEAD Health Diagnostics (NOTE: applies to touchscreen printer models only):
1.Press 'Return' button (lower left side) four (4) times until 'Support' menu is displayed.
2.At 'Support' Menu, using the arrow key, navigate to the 'Service Menu', press Ok.
3.Use arrow keys to advance to the 'Special Reports' Menu. Select OK.
4.Use arrow keys to advance to the 'print mech button tap' menu. Select Ok.
5.'code = 0' will be displayed. Use arrows keys to change value to '41' (i.e. press and hold right arrow key).
6.When 'Code = 41', select 'OK'. The diagnostic test pattern will print.
7.Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced. Re-seat PRINTHEAD and/or clean rear electrical contacts and repeat 'Tap 41' test to verify connectivity is not the issue.

Nozzle test (use to determine if all ink cartridge nozzles/printhead is firing all colors properly)
Press return arrow 4 times
2.Press support menu
3.Press right arrow 5 times to print diagnostic menu and press ok
4.At nozzle test press ok
Self test/printer status (use to print internal printer settings)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.At self test report press ok
Extended self test (use to evaluate color performance and obtain total page count)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.Press right hand arrow 1 time to extended self-test and press ok
Print Quality Diagnostic Page (use to determine if printing alignment is correct)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.Press right hand arrow 2 times to Print Quality diagnostic report and press ok
Print head recovery (runs 'intensive' printhead service cleaning routines, i.e. for a clogged printhead)
1.Press home key twice
2.Then return key
3.Then home key twice
4.Then return key
5.Then home key twice...............this will gain access to the Engineering Menu
6.Press the 'service menu'
7.Press right arrow 4 times to 'service test' and press ok
8.Press right arrow:
a.16 times to 'print head rec level 1' (basic recovery)
b.17 times to 'print head rec level 2' (medium recovery)
c.18 times to 'print head rec level 3' (thorough recovery)....suggested for severe streaking
9.Press 'ok' to activate either of the 3 selections above.
Semi full reset (can be used to help address intermittent or incorrect printer behavior issues)
1.Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 2 times to Resets menu and press ok
4.Press right hand arrow 2 times to semi full reset and press ok (Note: this will return printer to factory default condition; regional setup will be required following this action)

* Failure of the PRINTHEAD has nothing to do with refilled ink cartridges; the PRINTHEAD assembly is a separate electronic unit in which the cartridges plug into and feed ink into. Refer to NOTE below.


4) To rule out printer/cartridge connectivity (assembly interface/connection) issues please ensure you have followed all steps on HP's support page - this includes PRINTHEAD removal and thorough cleaning of the electrical surfaces on the PRINTHEAD and on the CARRIAGE ASSEMBLY:
http://www8.hp.com/h22157/video-gallery/us/en/customer-care/printers-and-all-in-ones/replace-ink-and-toner/2286857593001/replacing-the-printhead---hp-officejet-pro-8600-e-all-in-one-printer/video/

Posted on Apr 07, 2015

  • Rod Eslinger
    Rod Eslinger Apr 07, 2015

    DIAGNOSTIC CHECKS & TESTS:



    1) Plain paper should be used for testing to ensure this is not a paper sensing issue. However, depending on how much you have printed to date, there could be 'ink mist' interfering with the media sensor/sensing optics (a very common problem in the large format printer models). Let's run thru a quick checklist to ensure we cover all variables which could be causing the issue: http://inkjet411.com/?page_id=1999



    2) Remove ink cartridge and inspect cartridge's smart chip surface (i.e. gold contacts) - check for scratches or ink residue. Verify cartridge's smart chip position is correct - see pictures of cartridge chips at following link for reference: http://inkjet411.com/?page_id=1999

    - Retest printer using plain paper or a different paper type (standard bond is suggested).

    - Replace cartridge if suspected to be physically damaged.

    - If smart chip position looks incorrect, return ink cartridge to your refiller for evaluation and/or chip replacement.







    **Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 20,000+ pages others may only last 4000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).

    http://inkjet411.com/?page_id=2934



    Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.



    --------------

    CAUTION: Be advised, the use of compatible/clone cartridges (i.e. knockoffs sold thru the internet from overseas) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD failures (due to incompatible ink formulations which may contain volatile organic compounds which are harmful to the environment and your printer). We do NOT suggest refilling these types of ink cartridges.....refilling of HP original/genuine ink cartridges is only suggested! HP original/genuine ink cartridges can be identified by the visible HP logo on the front label of the cartridge.



    ---------------



    If you need to purchase a new PRINTHEAD, you may visit either www.HP.com (original part) or an aftermarket vendor: http://hpecas.com/en/printheads-for-hp-p... (non-original part).



    If you need to refill your HP 950, HP 951, HP 950XL or HP 951XL ink cartridges, our network of ink cartridge refill retailers (and Universities) stand behind the product and performance - guaranteed. For store locations and details on ink refill pricing:



    INK REFILL SERVICES:

    Costco USA Ink Refill Service (465+ stores):http://www.costcoinkjetrefill.com

    Costco Canada Ink Refill Service (75+ stores):http://www.ca.costcoinkjetrefill.com

    Costco Mexico Ink Refill Service (35+ stores):http://es.costcoinkjetrefill.com/

    Costco United Kingdom (7 stores):http://uk.costcoinkjetrefill.com/

    Fry's Electronics (34 stores):http://www.frys.com/ads/page195

    Best Buy Canada (13 stores): www.geeksquad.ca/inkrefill/

    10 Major Universities in USA & Canada*

    Auchan France (7 stores)

    Ink Cartridge Refill Store Map Locator:http://www.go2ris.com/



    ----



    If you are unable to find a HP 950 / HP 951 ink cartridge refill store close to you and you are trying to cut ink costs, may we suggest you try a remanufactured ink cartridge fromhttp://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (purchases available for US Residents only). These are original ink cartridges which have been refilled and have been electrically bench tested (where applicable) to confirm performance.



    Otherwise, here is a link to all of our retail and University bookstore ink cartridge refill locations:

    http://inkjet411.com/?page_id=483



    Please let us know if the error condition persists. For any additional questions please contact us directly: Inkjet411help@gmail.com



    -Thank you

    http://www.youtube.com/watch?v=Y0XJnUUht...

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Installed new ink. it says out of alenment


Dennis: According to an old FixYa.com, urbanhookupz said: "You need to run a printer alignment page like you do when you put in new cartridges.

unplug your printer plug it back in.
open door and take out print ink cartridges.
put them back in and then close the door.

It should now prompt you to do a test alignment page.

now try and print it should solve the problem.

if it does not prompt you to do a test page

Aligning the Print Head

This operation must be carried out when using the printer for the first time.
Aligning the
Print Head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with
automatic Print Head alignment only.
?? Ensure that the Inner Cover is closed.
?? The Print Head can also be aligned from the printer itself.
1.With the printer on, load a sheet of Letter-sized plain paper in the Sheet
Feeder.
2. Hold down the RESUME/CANCEL button until the POWER lamp flashes four
times.
1 With the printer on, load a sheet of Letter-sized plain paper in the Sheet
Feeder.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 28.
3 Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment."

May 26, 2015 | Canon MX340 AllInOne InkJet Printer

1 Answer

I have changed all ink cartridges on my canon pixma ip4200 printer and it now doesn't work, the green and amber lights flash for 11 times and the cartridge carrier doesn't move. Please can someone advice...


From Canon Help Files.

Automatic Print Head alignment failed
Possible causes are as follows:
6128_image_6.gif A4 or Letter-sized paper is not loaded on the Auto Sheet Feeder.
Press the RESUME/CANCEL button on the printer to clear the error, then load one sheet of A4 or Letter-sized paper in the Auto Sheet Feeder.
Automatic print head alignment cannot be performed using paper from the Cassette. For automatic print head alignment, always load paper in the Auto Sheet Feeder.

6128_image_6.gif Print Head nozzles are clogged.
Press the RESUME/CANCEL button on the printer to clear the error, and then print out the nozzle check pattern to examine the print head condition.

For information on how to print a nozzle check pattern, see "Printing the Nozzle Check Pattern."

6128_image_6.gif The Paper Output Slot has been exposed to a strong light source preventing correct Print Head alignment.
Press the RESUME/CANCEL button to clear the error and move the printer to a darker location.
After carrying out the above measures, if the problem continues after aligning the Print Head again, press the RESUME/CANCEL button to clear the error, and then perform manual print head alignment. For details on manual print head alignment, see "Manual Print Head Alignment."

Sep 10, 2014 | Canon PIXMA Office Equipment & Supplies

1 Answer

Hi, I have a Dell printer, and it says "MPF Load Error" every time I try to print something. How do I fix this?


Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.

Print from the Multipurpose Feeder (MPF)

To print from the Multipurpose Feeder (MPF), perform the following steps:
  1. Click the Start button, point to Programs, point to Accessories, and click Notepad.

  2. Type the word test.

  3. Click File and then click Print.

  4. In the Print window, verify that the Dell 3000cn / Dell 3010cn / Dell 3100cn printer is selected in the Select Printer dialog box.

  5. Click the Preferences button.

  6. In the Printing Preferences window, click the Paper Tray tab.

  7. Click the Paper Source drop-down and select MPF.

  8. Click OK.

  9. Click Print.

Aug 19, 2011 | Dell 3010cn Laser Printer

2 Answers

I just replaced the ink cartridge in my canon printer and tried to print something. A box came up saying the alignment may be off and I need to print an alignment page. How do I do that?


Hello. To do a head alignment follow the steps below.
  1. Click Start - Control Panel - printers and faxes
  2. RIGHT CLICK on the canon printer and select printing preferences
  3. Select Maintenance from the top right tab (see image below)
  4. Select print head alignment and follow the steps on screen.
gmeier_12.jpg

I hope this helps, If so please rate this answer below. Thank You for supporting the FixYa Community
Regards GM

Apr 24, 2011 | Canon Pixma iP2600 Photo InkJet Printer

1 Answer

Printing is offset


you need to run a printer alignment page like you do when you put in new cartridges.

unplug your printer plug it back in.
open door and take out print ink cartridges.
put them back in and then close the door.

It should now prompt you to do a test alignment page.

now try and print it should solve the problem.

if it does not prompt you to do a test page

Aligning the Print Head

This operation must be carried out when using the printer for the first time.
Aligning the
Print Head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with
automatic Print Head alignment only.
􀁺 Ensure that the Inner Cover is closed.
􀁺 The Print Head can also be aligned from the printer itself.
1.With the printer on, load a sheet of Letter-sized plain paper in the Sheet
Feeder.
2. Hold down the RESUME/CANCEL button until the POWER lamp flashes four
times.
1 With the printer on, load a sheet of Letter-sized plain paper in the Sheet
Feeder.
2 Open the Printer Properties dialog box.
See “Opening the Printer Properties Dialog Box Directly from the Start Menu” on
page 28.
3 Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment.

remember if my answer was of assistance please leave a positive rating and a testimonial.. THanks Good luck

Mar 28, 2010 | Canon Pixma iP3000 All-In-One InkJet...

1 Answer

Auto head alignment


#1 of 2

Carryout a Manual Print Head Alignment If Possible.

Manual Print Head Alignment

If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print
Head Alignment.


1 Make sure that the machine is turned on, and then load three sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.

Important. You cannot print the print head alignment pattern if paper of size other than A4 or Letter is loaded. Be sure to use A4 or Letter-sized plain paper.

2 Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
3 Press the Paper Feed Switch to select the paper source where you have loaded paper.
4 Select Settings on the HOME screen.
5 Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
6 Select Manual head align, then press the OK button.
The confirmation screen is displayed.

Note. If you select Head alignment print, the machine exits the process after printing the current head position adjustment values.

7 Select Yes, then press the OK button.
8 When the Print Head alignment pattern is printed, select Yes, then press the OK button.
9 Look at the printout. From the patterns, select the most even, least irregular patterns for each column and input their numbers. Press the OK button.
(1) Select a column to input the pattern number.
(2) Use the or button to input the number of the pattern.
(3) Repeat the steps (1) and (2) until you finish inputting all pattern numbers, press the OK button.

Oct 08, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Vista for canon pixma mp140


Here's the solution from Canon USA:

Issue: Banded or streaked prints
Solution: Print Head Alignment MP530

Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

Hope this helps - fotobean

spacer.gif

Feb 21, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Colr prints showing plenty of lines


Here's a solution from Canon USA:

Issue: Banded or streaked prints
Solution: Print Head Alignment MP530

Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

Hope this helps - fotobean.

spacer.gif

Feb 21, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

White bands on color photo prints


Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

I hope it helps!!!

Nov 25, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Canon service 6000


Well... here it is :

The POWER Lamp Flashes Orange title-bar.gif An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.
When a printer error occurs, the POWER lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
bullet.gif Two flashes: Printer is out of paper /Paper does not feed
Reload paper to the sheet feeder or cassette and press the RESUME button.
bullet.gif Three flashes: Paper jam/Paper output tray is closed
If paper is jammed, remove the jammed paper, reload paper in the printer, and then press the RESUME button. If the paper output tray is closed, open it.
See Paper Jams
bullet.gif Four flashes: Empty ink tank
Press the RESUME button to resume printing with an empty ink tank. Replace it with a new ink tank immediately after the printing. It may damage the printer if you continue printing with an empty ink tank.
bullet.gif Five flashes: Print head not installed/Print head not installed correctly/Print head is defective
Install the Print Head. If the Print Head is already installed, remove the Print Head and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact a Canon service representative.
bullet.gif Six flashes: Inner cover error
To print on paper:
Close the inner cover. Then press the RESUME button to start printing.
Do not move or close the inner cover during printing. It may damage the printer.
bullet.gif Seven flashes: The CD-R or DVD-R is not set on the CD-R tray
Reset the CD-R tray feeder with a CD-R tray containing a CD-R or DVD-R, and then press the RESUME button. Printing will resume.
This function only works with models that support CD-R printing.
bullet.gif Eight flashes: Waste ink absorber almost full
The printer has a built-in waste ink absorber for the ink used during print head cleaning. Eight flashes indicates that the waste ink absorber is nearly full. Press the RESUME button to cancel the error so you can continue printing. Before the waste ink absorber becomes completely full, contact a Canon service representative.
Important
Canon recommends that you call for service as soon as this error occurs. Once the waste ink absorber becomes completely full, printing will no longer be possible.
bullet.gif Nine flashes: A specified period of time has lapsed without receiving no response from the digital camera / The digital camera or digital video camcorder connected is not compatible with this printer
Disconnect the camera cable, press the printer's RESUME button and reconnect the cable.
If the error is still not solved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use a digital camera or digital video camcorder compatible with this printer.
bullet.gif Ten Flashes: Cannot print on both sides of the page
The size of paper may not be compatible with automatic duplex printing. For information on the size of paper compatible with auto duplex printing, see "Automatically Printing on Both Sides of the Page." Pressing the RESUME button will discharge the paper, and restart printing from the front side of the next paper. The reverse side will not be printed when an error occurs.
bullet.gif Eleven flashes: Cannot perform automatic print head alignment correctly
Possible causes are as follows:
bullet_s.gif A4 or Letter-sized paper is not loaded on the sheet feeder.
bullet_s.gif Ink has run out or ink tanks are not installed correctly.
See Ensure that the ink tank is installed properly.
bullet_s.gif Ink level is low.
bullet_s.gif Print Head nozzles are clogged.
Press the RESUME button.
For information on how to print a nozzle check pattern, see "Printing the Nozzle Check Pattern."
bullet_s.gif The paper output slot has been exposed to a strong light source preventing correct print head alignment.
Press the RESUME button to resolve the error. Align the printer so the paper output slot will not be exposed directly to a strong light source.
After carrying out the above measures, if the problem continues after aligning the print head again, press the RESUME button to resolve the error, and then perform manual print head alignment. For details on manual print head alignment, see "Aligning the Print Head."
bullet.gif POWER lamp flashes alternate green and orange:
An error that requires contacting a Canon service representative may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while.
If the problem remains, contact a Canon service representative.

Apr 21, 2008 | Canon PIXMA iP1600 Printer

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