Question about Canon Cameras

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Have a Canon 5d mark 2 . Was using it today all worked ok. Then it suddenly wouldn't review photos or bring up the menu . It shows black screen but when turned off it says the normal sensor cleaning

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Hi Dear!
According to your problem note said wouldn't review photo or bring up the menu. You have to check all taken picture if there is blank, black, or corrupted picture file(cause won't able to see the image) are come from mirror box sequence control unit failing. At the beginning of this problem can not be noticeable, later it causes more and more blank image come out. However, if you don't have any blank image, then a loosen screw piece running around and touch circuitry in side could be serious. These two symptom are common and manufacturer's engineer design defect, but they won't tell you. Other then that you have no problem on your camera like last statement "when turned off it says sensor cleaning" This is camera's default setting that whenever you turn off camera will clean off sensor by itself.
Hope You Luck! A Professional Camera Clinic Guy!

Sometime there is defective main picture control process! But Canon won't say about it! At least you can try to convince them. (I want you shoot continuous a lot and video shooting) If it happen, then your main process board defect!

Posted on Apr 08, 2015

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Posted on Jan 02, 2017

SOURCE: Canon Powershot A70 black screen

Thanks! Found this while searching the web for the same problem. Canon is now repairing my 5 year old camera.

Posted on Aug 27, 2008

  • 1 Answer

SOURCE: i have cannon power shot

Call support 1-800-828-4040 and describe your problem to them.
They are going to send me a shipping tag for free shipping and will repair the camera for free if the problem is the CCD Image Sensor.



Consumer Products Home :: Support :: Service Notices

Service Notice: CCD Image Sensor Advisory (Updated 10/31/2006)



This Service Notice will update Canon U.S.A., Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005.

It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Notice of Additional Affected Products:
As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected.

Affected products:

- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

*Models added as of Oct.31, 2006

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.

Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com

This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.


Corporate Gifts Educational Sales Promotions Learning Station Product Info Create with Canon Resource Library Explore Canon Advantage Latest News Awards
Product Advisories:
Safety Notice: Lithium Battery Requirements for Air Travel Service Notice: Mistaken Origin Displayed on Packaging of Optional Interface Cables Service Notice: EOS Utility 2.2 for Mac OSX Service Notice: PowerShot A650 IS: Light Leak Safety Notice: Counterfeit Lithium-Ion Battery Packs Service Notice: CCD Image Sensor Advisory Safety Notice: PowerShot A530/A540 Overheats Service Notice: PowerShot S400 CF Card Error

Posted on Oct 05, 2008

  • 161 Answers

SOURCE: canon 5d lcd

If its a year, request that canon fix it free of charge under its warrenty.

Charge the battery, and or buy a new battery to see if its fixed. Bestbuy if there is one close to you is the first place I look for a battery.

Posted on May 20, 2009

  • 126 Answers

SOURCE: Kodak Easyshare DX7630 screen is black and won't take anymore pic

your image sensor is bad it will have to be replaced by a camera technician .

Posted on Jun 03, 2009

rajdeepdutta
  • 2517 Answers

SOURCE: My new canon 7D is 2 months old. Today all the

Follow the link.
http://www.dpreview.com/previews/canoneos7d/page8.asp
Make sure you unlock that key mention below.

621aafa.jpg Press reset key if you find on it. or remove the battery in on mode then push the battery again inside & try.
http://www.dpreview.com/previews/canoneos7d/page11.asp ( set up section )
But dont worry its locked some how. watch the manual but dont try to open it. If not success then contact service center.

Thanks, i am waiting for your feed back & if you satisfied then thumps me please.

Posted on Feb 01, 2010

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tinualbinale_31.png
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tinualbinale_34.png

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tinualbinale_35.png
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