Question about Dyson DC33 Bagged Upright Vacuum

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Rotator bar won't cut off when silver button on the handle is depressed

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  • Dyson Master
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The brushroll is turned on and off br rotating the round lever

Posted on May 07, 2016

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Posted on Jan 02, 2017

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    SOURCE: dyson dc24 brushes do not work even when i depress the silver button

    Hi there Alison, it's Jack at Dyson.

    DC24 is equipped with a safety device which shuts off the brush bar if something jams it - for example, a shoelace or a rug fringe. From what you've described, it sounds like your machine may just need resetting. This is simple to do if you follow the steps shown in our online Support guide:

    http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

    You may also find the video below useful. Make sure that before you test the machine, you've reclined it into the vacuuming position, because the brush bar will never rotate when the machine is standing upright.

    I'm confident this will resolve the issue, but if you'd like any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).


    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com


    Posted on Dec 06, 2012

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    The brush bar will not rotate. The machine does turn on, but when I push the button for the rotator bar to work . It worked on Monday when I last used it. What do I do now?


    First check your drive belt and see if it is broken or has come off. Its possible you could have a cord or a strand of something wrapped to keep it from turning. Could be a chunk of dirt. If its an older machine the beater bar could be seized and needs to be taken apart and cleaned and lubricated.

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    Hi my name is Sapphire. I have a dyson DC24. The roller bar keeps cutting out, I can't depress the reset button properly and so it won't start up again properly without me trying for ages. The brush bar...


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    Beater bar is not working


    Shark Rotator Troubleshooting - YouTube

    ? 10:35
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    Dyson dc24 brushes do not work even when i depress the silver button


    Hi there Alison, it's Jack at Dyson.

    DC24 is equipped with a safety device which shuts off the brush bar if something jams it - for example, a shoelace or a rug fringe. From what you've described, it sounds like your machine may just need resetting. This is simple to do if you follow the steps shown in our online Support guide:

    http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

    You may also find the video below useful. Make sure that before you test the machine, you've reclined it into the vacuuming position, because the brush bar will never rotate when the machine is standing upright.

    I'm confident this will resolve the issue, but if you'd like any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).


    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com


    Dec 02, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

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    The brush roll will only spin when your handle is not in the locked upright position, once the handle goes upright - the brushroll de-activates

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    Beater Bar Does not turn


    YOU MAY HAVE A POSSIBLE BAD BELT OR THE MOTOR THAT RUNS THE BAR MAY BE BAD, THE OTHER POSSIBILITY IS THE SWITCH THAT TURNS ON THE BAR MAY BE BAD. OR A WIRE COULD HAVE COME OFF THE MOTOR. i THINK YOU DO KNOW THAT THE BEATER BAR DOES NOT RUN WHEN ON WOOD FLOORS.

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    My Miele s558 Silver moon vacuum just stops suddenly while vacuuming. I can start it again using the button on the handle of the hose. It is erratic, doesn't SEEM to be due to overheating. I read online...


    This is caused by a circuit board problem in the hose. Unfortunately, the only way to fix this problem is to purchase a new SES 125-3 hose. The good news is that the new production hoses have rectified this problem and you will not experience it again.

    -R

    Aug 25, 2008 | Miele Vacuums

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