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How do I get CD and DVD to play it always say bad disc and DVD are new and still does it

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Try using a dvd drive cleaner on it most of the time it will be a dusty ir reader

Posted on Apr 07, 2015

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Posted on Jan 02, 2017

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No disc message from player


Blu Rays are more complicated from a information point of view--you most likely have either a dirty or bad (failing) optical pickup in the player--this always shows up first with blu rays.

May 28, 2012 | Vizio VBR220 Blu-Ray Player

1 Answer

My dvd will not play just say's bad disc


always try multiple disc even audio cd's to rule out bad laser if it still troubles you then i suggest shopping for a new one these can be costly and difficult to fix most often more than a new player hope this helps ok

Nov 17, 2010 | Toshiba SD150 DVD Player

2 Answers

Loading Problem


No Disk issues on device players like DVDs are caused by the following problems

Dirty Play Heads (Optical lens)
Bad CDs or scratched CDs on the surface
Non Compatible CD formats such as DVDs that are designed for some geographical regions and play formats
Also low electrical current is a major problem too

Your issue could reside amongst any of these problems

Check your DVD compactible play formats if its compactible with the CD you want to play.

If its compactible, then I suggest you get a CD Cleaner to clean to clean to Lens.

Also check your current output and if low, get a voltage stabilizer

Check the surface of the CD if its scratched and get a replacement.

May 25, 2009 | Philips LX3600D System

1 Answer

Compaq presario 700us will play cds wont play dvds


Try to put your laptop always on flat surface. Uneven base gives angle to the already tiny clearance space for the disc. Could be that the DVD disc run coz its finer, it will spin much slower than CD disc.

Hope i give you some good observation.

Mar 29, 2009 | HP Compaq Presario 700, 700A, 700AP,...

1 Answer

My dvd player dvp615 doesn´t play dvd discs. only music cd´s


The unit has two lasers one for the cd and one for the dvd, the one for the dvd is bad and the whole laser assembly needs replaced. Cheaper to buy a new player.... sorry

Mar 16, 2009 | Zenith DVP615 Portable DVD Player

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Inserted disc press play grinding sound and disc left scrapped


If your xbox box it's new I would take it back and get another one, becase you do probable have problems with your dvd drive and it will keep scratching the games. the laser on the drive doesn't work as hard when playing a music cd than when it plays a game or a dvd.

If you don't want to take it back, then play a couple dvds and if it reads then fine then you could try again. it shiudn't take more than ten second to read a game so if its taking longer just get it out.

Dec 27, 2008 | Microsoft Xbox 360 Console

1 Answer

Clarion VCZ625 6-Disc CD/Video CD/DVD Changer


I would say to take it back regardless of what the problem is. I would say the unit is bad. Does the remote work the other functions? if it does not then the remote could be bad, if the remote does work the other functions, I would think the unit is bad.

Jun 23, 2007 | Clarion VCZ625 6-Disc CD/Video CD/DVD...

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