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Why is incorrect yellow indicated on HP colour 2840?

Even after removing all cartridges and imaging drum, it says incorrect yellow after turning it on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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smunteanu
  • 43 Answers

SOURCE: HP LJ 2840 problem

I'm about to dive into the printer and change the carousel. I'm having the same incorect yellow msg even when the cartridge is not inserted... I'll be back with further info.

Posted on Mar 18, 2008

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  • 103 Answers

SOURCE: Incorrect colour is printed

I would try to replace the printhead and the magenta cartridge at the same time. Lots of people with leaky cartridges have this same symptom only, it is with whatever color is malfunctioning.

Posted on Apr 23, 2008

  • 3 Answers

SOURCE: Re-installing yellow cartridge in HP 2840

There is a gray button right of the LCD display that has a black arrow circling clockwise and four color dots (magenta/black/cyan/yellow). Push it until you see the "Rotating to Yellow" in the LCD display, then open up the top of the printer by pushing the big gray latch next to the picture card reader at the right front of the printer. You now have access to the cartridge. pull it out and examine it. If it is a new cartridge, check to see if you pulled the plastic dam strip out (which keeps the toner in place in shipment etc).

Posted on Sep 17, 2008

Joed911
  • 4338 Answers

SOURCE: DRUM Q3964A FOR HP 2840


10.000x Supply error Description E-label can’t be read or print cartridge is not properly installed. Solution

  1. Reinstall print cartridge.
  2. Power cycle device.
  3. If the problem is not solved, replace the cartridge. NOTE: The software CD-ROM that came with the HP Color LaserJet 2820/2830/2840 all-one includes an animated tutorial that shows how to replace the print cartridges.
    1. Remove any media from the ADF, and then push the scanner-release button to open the scanner assembly.
    2. Open the cartridge door.
    3. Make sure that the correct print-cartridge slot is in the access position.
      • If the correct print-cartridge slot is not in the access position, close the top cover and the scanner assembly, and then press ROTATE CAROUSEL until the correct print-cartridge slot is in the correct position. Pinch together the two large blue tabs on the first cartridge, and then lift the cartridge straight up to remove it from the carousel.
    4. Remove the new print cartridge from its packaging, remove the orange cover from the print cartridge, and then pull the orange tab straight out to remove the sealing tape.
    5. Squeeze the blue release levers on the print cartridge, holding it with the roller facing you. Lower the cartridge straight down into the carousel until it is firmly in place.
      • To replace another cartridge, close the top cover and the scanner assembly, press ROTATE CAROUSEL , and then repeat the previous steps. NOTE: If a black print cartridge was replaced, then the device prompts to have a cleaning page ran, unless the device page count is less than 100 pages.
    6. Close the top cover, and then close the scanner assembly.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=445194&prodTypeId=18972&prodSeriesId=445194&objectID=c00414128



You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 06, 2008

MUKHTAR
  • 2017 Answers

SOURCE: HP LaserJet 2840. "Install Yellow

make sure toner is not refilled just remove the toner and shake it and then install it again.

Posted on Dec 04, 2009

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1 Answer

Incorrect Yellow


Are U installed specified yellow cartridge? Chk with old cartridge & chk for the message.. Same error? there is a mechanical issue, carousel unit might be misaligned..To align it technical skills required, better go to the nearest service center.
If different error replace with another cartridge.

Feb 22, 2014 | HP LaserJet 2840 Printer

2 Answers

MY HP LaserJet 2840 has a brand new Toner cartridge. Now it won't print at all and we are getting a "OPC at end of life" prompt. What does this mean?


Imaging drum reach 20,000 (black only) or 5,000 (color), replace the image drum.

Supplies life
The life of the imaging drum depends on the number of black-only or color pages that print jobs
require. Imaging-drum life is also affected each time the device calibrates because calibrating causes the imaging drum to rotate. Imaging-drum life is measured in terms of number of rotations rather than number of pages printed.
The type and length of print jobs also affects drum life. A series of short print jobs uses more drum
life than an equivalent number of pages printed in a single large job. To extend drum life, print
multiple copies of a print job at one time rather than sending the same job to the device multiple times.
The life of a print cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, black print cartridges last an average of 5,000 pages and cyan, magenta, and
yellow print cartridges last an average of 2,000 pages. High-capacity cyan, magenta, and yellow print cartridges last an average of 4,000 pages. (A typical business letter has 5% coverage.)

Aug 18, 2011 | HP LaserJet 2840 Printer

1 Answer

I have hp laserjet 2840 i replaced imaging drum and black cartrige now my printer says incorrect yellow and i cant get it go rotate or print?


If you used a compatible cartridge (as I assume) the problem is with the cartridge "CHIP", very common on compatible cartridges, return the cartridge or replace the chip. The chip is on the top of the cartridge and can be remove.

Dec 01, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

Replaced black toner..now printer won't print any


In this case, actually it is not the Black toner that got depleted. Here the message being displayed indicate that one of the color Toner supply need to be replaced as it got depleted and currently the printer is printing in Black and white using the Black toner cartridge.

in this case, to troubleshoot these issues please try performing the following and check for the results.

* 1. Check for the level of the toner cartridges:

a) Check from the HP Toolbox application. Here are the steps to be performed from your PC:

* Access the Toolbox software.
* Select the Status tab.
* Select the Device status option.

Here you can check for the supplies status in terms of the % remaining for each toner cartridges.

b) By checking the supplies status from the printer control panel display.

On the printer display when printer is in Ready mode the supplies status can be checked from the supplies level indicator. Each toner cartridge and the Imaging drum level will be indicated by a bar which varies according to the level of the supplies present.

c) Print the supplies status page from the printer.

* On the printer control panel menu, press Menu .
* Use the (Right Arrow) button to select Reports, and then press Enter .
* Use the (Right Arrow) button to select Supplies Status, and then press Enter .

If any of the color toner cartridges and the Imaging drum have a low supply level replace them with genuine HP print cartridges.

The part numbers of the consumables are as follows:

* Black print cartridge - Q3960A
* Cyan print cartridge - Q3971A
* Magenta print cartridge - Q3973A
* Yellow print cartridge - Q3972A
* Imaging Drum - Q3964A

Sep 23, 2009 | HP LaserJet 2840 Printer

1 Answer

Incorrect yellow of HP laserjet 2840


Turn off the printer and open the cover and manually rotate the assembly for the toner.

Jun 24, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

"incorrect yellow"


you need to remove the plastic cover in order to remove the problem cartridge...

Sep 16, 2008 | HP LaserJet 2840 All-In-One Printer

2 Answers

Re-installing yellow cartridge in HP 2840


There is a gray button right of the LCD display that has a black arrow circling clockwise and four color dots (magenta/black/cyan/yellow). Push it until you see the "Rotating to Yellow" in the LCD display, then open up the top of the printer by pushing the big gray latch next to the picture card reader at the right front of the printer. You now have access to the cartridge. pull it out and examine it. If it is a new cartridge, check to see if you pulled the plastic dam strip out (which keeps the toner in place in shipment etc).

Sep 07, 2008 | HP LaserJet 2840 Printer

1 Answer

HP LJ 2840 problem


I'm about to dive into the printer and change the carousel. I'm having the same incorect yellow msg even when the cartridge is not inserted... I'll be back with further info.

Feb 12, 2008 | HP LaserJet 2840 All-In-One Printer

3 Answers

HP LaserJet 2840 Printer


For Flexer and Guest - The Imaging Drum Assy is the 5-th consumable for your printer. U can buy it as well as any toner cartridge. U can find it in the front of the 4 toner carousel with a green plastic cover. Push it to the back of the printer and pull it out straight up. The new one has orange stripes and plastics that you should remove. The Imaging Drum's life is about 20k pages (black with 5% coverage) and 5k page (colour 15% coverage)

Dec 20, 2007 | HP LaserJet 2840 Printer

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