Question about HP Office Equipment & Supplies
Even after removing all cartridges and imaging drum, it says incorrect yellow after turning it on
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Posted on Jan 02, 2017
SOURCE: HP LJ 2840 problem
I'm about to dive into the printer and change the carousel. I'm having the same incorect yellow msg even when the cartridge is not inserted... I'll be back with further info.
Posted on Mar 18, 2008
SOURCE: Incorrect colour is printed
I would try to replace the printhead and the magenta cartridge at the same time. Lots of people with leaky cartridges have this same symptom only, it is with whatever color is malfunctioning.
Posted on Apr 23, 2008
There is a gray button right of the LCD display that has a black arrow circling clockwise and four color dots (magenta/black/cyan/yellow). Push it until you see the "Rotating to Yellow" in the LCD display, then open up the top of the printer by pushing the big gray latch next to the picture card reader at the right front of the printer. You now have access to the cartridge. pull it out and examine it. If it is a new cartridge, check to see if you pulled the plastic dam strip out (which keeps the toner in place in shipment etc).
Posted on Sep 17, 2008
SOURCE: DRUM Q3964A FOR HP 2840
10.000x Supply error Description E-label can’t be read or print cartridge is not properly installed. Solution
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Posted on Nov 06, 2008
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