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I ordered a replacement battery and the one I received wasn't the right one and didn't work. I would like to return it. What steps do I need to take

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Contact the supplier and discuss how you return it or get your money back. If you gave all the details correctly when making the purchase they are obliged to take it back at their freight costs as it was not as specified and is not fit for the purpose.

Posted on Apr 07, 2015

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Posted on Jan 02, 2017

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1 Answer

My nextbook will not hold a charge.


Hello, Jessy -

The rechargeable battery for your Nextbook probably needs to be replaced. Eventually all rechargeable batteries need to be replaced.

Make sure you order or purchase in a bricks and mortar store the right battery for your Nextbook.

I don't know what model of Nextbook you own, but these instructions may prove helpful to you:
https://www.ifixit.com/Guide/Nextbook+8+Battery+Replacement/39351

If you do not feel comfortable in following the steps provided in the link above, find a reputable computer repair business near you, take your Nextbook there, and ask a technician there to open the Nextbook, determine what battery is needed for replacement, order the battery, and install it. Note: You will probably be provided an estimate of the cost of the work and will probably need to pay an initial fee which will be deducted from the final cost of the battery and the technician's work.

Best wishes.

Apr 23, 2018 | Nextbook Tablets & eReaders

1 Answer

I need a mailing address for amazon


If it's for a return: log into amazon click on Your orders(far right of list under search bar) Find the item you wish to return and it will give instructions on how to return it and address to use.

Mar 30, 2017 | Amazon Tablets & eReaders

1 Answer

I purchased wromg battery. Can I return and get correct one for my 9"Nook HD?


fixya doesnt do returns or has access to other companies policies will need to notify purchaser for refund policy

Oct 05, 2016 | Tablets & eReaders

1 Answer

How do I return a book received that I did not order. I previously received this book and read it.


You must contact whomever sent the book and that is not this site, we are Fixya.com a self help rep[air site.

Sep 26, 2016 | Tablets & eReaders

1 Answer

No return papers or any papers at all was in my package. How do I return it?


log in to Amazon, go to my account > orders
you will see list of items that you have recently ordered. To the right there should be of clickable boxes (4 I think) . select 'return or replace items' and proceed from there

May 19, 2016 | Amazon Kindle Paperwhite

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How do I cancel an order for a kindle book


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    1 Answer

    Tablet won' come on. reset won't work.


    So it wont do anything else
    you need to let the battery die chage it then ask me if it works ok

    Sep 14, 2014 | Coby Kyros 7" Touchscreen Tablet

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    How do i replace a defective tablet i ordered?


    Check the battery before returning it for replacement.

    Jul 11, 2014 | Shopnbc Zeki 7" Multi-TouchTablet

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