Question about Shark Vacuums

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My Shark steam vac rotator brush on the vacuum cleaner will not turn, belt isn't broke and nothing keeping it from rotating. What could be causing this ???? It is just over a year old.

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  • Master
  • 2,478 Answers

Call cust. service. They will tell how fix it or sent you a new head

Posted on Jul 05, 2015

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Posted on Jan 02, 2017

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Agent Don
  • 310 Answers

SOURCE: brushes do not rotate on

http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=564960
Generic problem for all Vacuums
Brushes do not rotate on
posted by marshad on May 02, 2008
brushes do not rotate on Hoover steam-vac upright

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
This also happened to my own Hoover Steam Vac and there was a broken part that connected to the brush assm that I had to replace, it has been a while but once they replaced the part everything worked just fine and it was not that expensive and I am still using the vacuum still to date and it is working just fine. I believe it was something like the switch for the brushes on/off switch or the part was part of the handle assm. Check you owner’s manual for the exploded view on the vacuum or also check with your local vac dealer. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Don – The Vac Man
Go Ahead. Use Us.

Posted on May 09, 2008

SOURCE: Bissell steam carpet cleaner

http://www.howtomendit.com/answers.php?id=76173

Posted on Sep 28, 2008

  • 5 Answers

SOURCE: Bissell upright vac, brush on bottom does not rotate

The front brush motor will not engage until the power is turned on and the handle is in the down position. In the upright position the brush motor wont engage. Typical faults will be the belt is broken and needs replacing or the fornt brush motor needs replacing.

Posted on Dec 14, 2008

  • 1 Answer

SOURCE: DC 07 BRUSH BAR DOES NOT TURN BELT OK

Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.

Posted on Dec 23, 2008

VacuumRepair
  • 438 Answers

SOURCE: hoover steam vac scrubbing brushes won't rotate -

The Hoover SteamVac's are notorious for this exact problem. There are several things that can be causing this problem.

First, what you'll need to do is take the brush block out of the machine. To do this there are 4 clips on the brush block. You will need to turn the machine upside down, and pull down on the brush block to where it won't pull out any farther. There are 4 clips, 2 on front, and 2 in the rear. (See picture, I have circled one of the clips in red). Simply press these clips at the same time, and pull the brush block out of the machine. I'd say that 60% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose *(one with a spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem. If the cleaning still fails to fix the problem, take the brushes back out of the machine.

One you have the brushes out of the machine, the first thing you should look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic pole has not broken.

If the pole is broken, you will simply need to replace the brush block assembly. The model F5914-900 uses Hoover 5 Brush SpinScrub Brush Block Part # 48437022.

Here's a direct link to this part on our GoVacuum.com storefront:
http://www.govacuum.com/hoovsteambru.html

If the pole is not damaged, the next thing to try is to turn the machine on while you have the brushes out. Step on the handle release pedal so the SteamVac handle is lowered, and not in the upright position, as there is an internal switch that turns the brushes off when the machine is in the upright position. Now look inside the machine where the pole goes in. There is a green, square shaped female receptacle. This is actually the internal turbine that spins the brush block. Make sure that the switch for the brushes on the top of the machine is turned to "Rotating Brush Speed Hi". Turn the machine on.

If you saw the female receptacle where the brush pole is inserted was spinning, then your turbine is fine. If this part is not spinning, then you will need to replace your turbine.

I hope this helps you with your problem. Please feel free request a clarification request form here on Fixya if you have any questions, I'm always happy to answer follow up questions you might have. If you found this repair helpful, please be sure to rate it helpful by clicking the thumbs up icon. Thank you.


Chris J.
GoVacuum
d6c0881.jpg232c8b0.jpgadc2d4f.jpgb64e530.jpg

Posted on Apr 04, 2010

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http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=564960
Generic problem for all Vacuums
Brushes do not rotate on
posted by marshad on May 02, 2008
brushes do not rotate on Hoover steam-vac upright

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
This also happened to my own Hoover Steam Vac and there was a broken part that connected to the brush assm that I had to replace, it has been a while but once they replaced the part everything worked just fine and it was not that expensive and I am still using the vacuum still to date and it is working just fine. I believe it was something like the switch for the brushes on/off switch or the part was part of the handle assm. Check you owner’s manual for the exploded view on the vacuum or also check with your local vac dealer. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Don – The Vac Man
Go Ahead. Use Us.

May 02, 2008 | Vacuums

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