Question about NewAir Ai-210ss Portable Ice Maker - Easy To Use Ice Machine - Lightweight -

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Portable ice maker won't fill.

It keeps cycling through the dump ice phase. Does this 2-3 times then just stops and the tray is not level. Never fills tray now. I'm thinking maybe the tray jumped a few teeth. I've seen times when ice would build up and block the tray sometimes.

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Several things can cause the this. The first and most notable is the bucket is not installed properly. When that happens the bucket safety removal switch, does not make firm contact with the bucket when it's reinstalled. If the hose is still attached, temporarily remove it and reinstall the bucket so that it fits "squarely" from top to bottom into it's holder. Make sure that is makes firm contact with the bucket safety removal switch on the back wall of the bucket holder. When installed properly the bottom of the bucket should not tilt down at the bottom.

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I hope this helped you to troubleshoot and solve the problem. Thanks for choosing FixYa.

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Part number is 6877A30013L

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