Question about SanDisk Sansa e270 MP3 Player

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Fully charged but won't turn on - screen is black

Before this happened the screen was white and wouldn't turn off until I held the power button on for several seconds. Unit was charged, now won't turn back on at all.

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  • thatmattguy Jan 31, 2008

    I'm having the exact same problem with my girlfriends Sansa, she asked me to try and fix it and I'm at a loss. The screen stays black but the scroll is lit up, I've tried holding the power(menu) button for 15 seconds.. It turns off but the same thing happens when i power it up or plug it into USB. I also tried dissconnecting/reconnecting the battery, still no luck..



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Well seems I solved my own problem..
I waited about 15-20 minutes after another 15sec power button held powerdown,
crossed my fingers, and pressed the power button.
To my relief, the 'SanDisk' logo appeared and shortly after the menu popped up.
I'm just glad this isnt MY mp3.. lol (Stick with iPod, with Apple comes quality).

Posted on Jan 31, 2008


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Why won`t my mp3 take itself off hold?

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of the arrow for power on/off.
Slide in the direction of the arrow to
lock the button functions.

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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