Question about Genius VD3000022 Webcam

2 Answers

VideoCam Messenger No Video

Hi, I have used my genius videocam messenger, on windows vista,
perfectly, but now I dont get any image.
I uninstall the driver and install it again, but no image just a black screen.
I have used the vista driver.
Any help apreciated

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers
Re: VideoCam Messenger No Video

This is how I got the VideoCam Messenger to work on a computer running Windows 7 (32-bit):

VERY IMPORTANT!!!!!!!: DO NOT restart your computer at any point until the very end of these steps.

1. Plug in the webcam.

2. Windows will install their weird Sonix driver from 1994 automatically.

3. The most crucial part: Click "Devices" in the Windows Control Panel. Click on the USB Camera (whatever the webcam is called)... then you need to go to the "Properties" until you can UNINSTALL the driver that Windows automatically installed. I think you have to click Properties twice to be able to get to a place where it lets you uninstall the driver.

4. DO NOT restart.

5. Download this: (Incase the link is broken, this is directly from the GeniusNet website and it's called "VideoCAM Messenger Driver for Win 7 / vista 32 bit")

6. Install this completely, but DO NOT restart. (Also, make sure you click "Install this anyway" when it asks you about being an unsigned driver.)

7. After you do that and you DO NOT restart, it will automatically come up with a screen that shows Windows installing the driver, but this time it's installing the actual driver from the software you downloaded in step 4.

You may now restart your computer if you want.

If you do these steps correctly, I guarantee you will have your VideoCam Messenger webcam working.

Posted on Jan 06, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: VideoCam Messenger No Video

Had the same problem. This solution worked for me:
- uninstalling (+check to remove the drivers),
- restarting,
- installing the Genius VideoCAM Messenger Vista drivers (v4.21),
- restarting.
Now the cam works in Skype.

Posted on Sep 06, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I have no cd camera installer i cant open my camera

Hi if you dont have a cd still you can install Genius VideoCAM Messenger Web Cam from the below link
All the Best......

Dec 11, 2010 | Genius VideoCAM Messenger Webcam

1 Answer

I don have my cd and i need download the software

Genius VideoCAM Messenger is the best choice for you to chat on MSN and share real image with friends is our latest VideoCAM Messenger. Follow this link to Softpedia to dowload the software...

Jul 12, 2010 | Genius VideoCAM Messenger Webcam

1 Answer

Problem installing a genius VideoCam Messenger

Try restarting the computer with the device unplugged, and then when you are in Windows and everything has loaded, plug your Web Cam into a "different" USB port than you originally had it plugged into.

Now the drivers should install your device.

Jan 26, 2010 | Genius VideoCAM Messenger Webcam

1 Answer

Can't make videocam messenger work in vista

very illegible display my picture isnt good

Jul 05, 2009 | Genius VideoCAM Messenger Webcam

2 Answers

No video capture device was found on your system

Normal 0 Double Click on this site
to download the Free AMCAP Video Capture Program.
AMCap v9.20 AMCap is a small yet fully functional video capture application compatible with Microsoft DirectShow. It is based on the sample AMCap from the Microsoft DirectX 9 SDK. AMCap supports still captures to BMP, JPEG and PNG formats and it remembers your Video Input, Video Standard and Video size settings from previous session. It has some nice features like multimonitoring support, zooming, aspect ratio and deinterlacing features.

AMCap is a small and effictive piece of software and definitely worth trying. Hope this will help. Bud

Feb 12, 2009 | Genius VideoCAM Messenger Webcam

2 Answers

VideoCam Messenger No Video

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Oct 12, 2008 | Webcams

Not finding what you are looking for?
Genius VD3000022 Webcam Logo

973 people viewed this question

Ask a Question

Usually answered in minutes!

Top Genius Webcams Experts

micky dee

Level 3 Expert

2602 Answers

Barbat Nae
Barbat Nae

Level 3 Expert

508 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Genius Webcam Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides