Question about Amazon Kindle Fire HD 7 inch Tablet with 8GB Memory 2nd Generation

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Why it Does not fully charge

Serial number is 00d20708 3522 01DC Please why does my kindle do not fully charge?

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Have you ever let it completely discharge. Let it go say to... 5%. This type batteries for lack of a better word have memory. You must let them completely discharge a couple of times before hooking it up to the charger. Also do you have the correct ac charger that the tablet requires such as how many volts and how many mah does the tablet ac adapter need to be. Last ditch effort, I know it sound odd but plug it into a different outlet.

Posted on Apr 06, 2015

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Make sure it is fully charged. You can boot it by pressing and holding the on button for 40 seconds. Then try turning it on. Good luck!

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then press Menu button, go to Settings>go to the 2nd page, and check the serial number.

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My Kindle battery will not take a charge?


You need to turn the unit on to see the model or serial number, we would try another charger letting it charge for a hour to see if it would accept a charge or turn on.

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How do i know my kindle is fully charged


It is supposed to turn green when fully charged. There is also a battery charge indicator on screen.

http://www.amazon.com/gp/help/customer/display.html?nodeId=200728630#battery

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1 Answer

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Follow these steps if the Kindle battery is not charging:
  1. Connect Kindle to a different outlet.
  2. Verify the charge light at the base of the Kindle is on.
  3. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart." Is the charge light on? Contact Customer Service.
  4. Is the charge light off? AC adapter needs to be replaced.
  5. Contact customer service for in-warranty options.
Follow these steps if the Kindle Battery is not holding a charge:
  1. Turn wireless off and fully charge your Kindle.
  2. With wireless turned off, Kindle battery life should be:
    At least 7 days
  3. If battery lasts less than the time frame given above, contact customer service.
If none of this helps, or you need to contact Customer Service here are the numbers:
In the United States: 1-866-321-8851 Outside the United States: 1-206-266-0927
Thank you.

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Make sure that the kindle is fully charged. When charging the kindle 3 will have a yellow light indicating that it is charging. When this turns green, your kindle is fully charged. Make sure your kindle is fully charged and then try turning it back on.

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Make sure that the kindle is fully charged. When plugged into the wall the yellow led will light up as it is charging. When it turns green, it means the kindle is fully charged.

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Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

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Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

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