Question about Brother MFC 8220 All-In-One Laser Printer

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Paper sticks in top feeder tray.

The top feeder tray is designed for only one sheet. I feed the one sheet in and it gets stuck in the printer toner drum.

Posted by Anonymous on


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I'm guessing by top feeder tray, you are referring to the manual feed tray.

If the paper is getting stuck midway into the printer, and you have taken the time to clear all paper jams, torn piece of paper, paper clips or staples that might act as an obstacle to the paper path, then usually the problem is a defective or non-operational optical sensor.

I had this happen to me on a Brother MFC-8840DN recently. I took some compressed air and pointed the air at what I felt was the area of the optical sensor. This helped blow the paper dust or loose toner powder from out of the optical sensor and the printer began working again just fine.

If you're not sure where the optical sensor is, after you have removed the toner cartridge and drum assembly, just spray compressed air over the entire area. You might wish to wear a dust mask or do this outside to prevent inhaling any paper dust or toner.

The small optical sensor usually has a small plastic arm attached to it with a flapper that moves in between a small "U" (The emitter and receiver are mounted in the sides of the U). This arm can get broken or jammed.

If cleaning the optical sensor doesn't work, then probably you will need to replace it. You can call Brother Customer Service at 877-436-2665 and see if they can give you the part number and sell you the part. If you can access the sensor, generally replacing it is pretty easy.

Let me know how it goes and please vote a Thumbs Up if you find this answer helpful.

Posted on Apr 07, 2015

  • Anonymous Apr 08, 2015

    Using a air compressor (thanks to my husband) I sprayed the inside of the printer and it is back to working like new. Thank you.

  • jobs2 Apr 09, 2015

    I'm glad to hear that it worked. Sometimes it's just a simple thing. Have a wonderful day!



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