Question about Thomson WHP3001BK WIRELESS HEADPHONES

1 Answer

The green charging light is not coming on when the headset is placed on the charging station

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  • Ty Dodge Apr 15, 2015

    I can tell by the e-mail reply that you have tried step one. Send the headphones into the manufacturer so you can replace it or get your refund. I am glad to be of assistance to you. :)

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  • 26 Answers

Wait to see if it gets a charge on the port. If the headphones don't work, call customer service for troubleshooting relief.

Posted on Apr 07, 2015

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Posted on Jan 02, 2017

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1 Answer

Want turn on when charging green & red light flashes


Normally if you have a VXi, B250-XT on its charger and you are seeing both a Green and Red light the headset is changin over from charging to fully charged. The headset is designed to be able to use while it is on the charger however once you place it on the charger you must turn it on to reconnect to your phone before you can do this. Put the headset on and press the Multifunction Button for 2 to 3 seconds, you should hear two rising tones and the headset should reconnect with your phone. Note* your phone may require you to accept the connection request.
If the headset will not turn on either on or off the charger I recommend calling VXi at 800-742-8588 for warranty repair information. A headset that will not turn on indicates the unit is having an issue with one of its control circuits.

Aug 29, 2011 | VXI Corporation Blueparrott B250-XT...

1 Answer

Hi, I have a problem with my Backbeat 903's Charging. It said in the manual that the headset would glow red when charging. However, when I plugged the charger into an outlet, a small green light shone,...


It sounds like it may be defective, not sure if that is correct. Try a different plug and make sure that it is secure in the charging end. If this is defective, then you should be able to return to retail place of purchase and get a replacement if still under warranty.

Good luck from Headsets Direct!

Dec 27, 2010 | Plantronics Backbeat 903 Bluetooth...

1 Answer

Green light keeps flashing, no connection at all with phone. replaced battery, charged it. green light solid. still no connection. now green light flashing again. had been working fine previously. some...


Hi,
the battery is not in place correct remove case and check if its not in place by the slightest margin it will not work, or try and purchase a new headset with battery included

Steve

Oct 19, 2009 | GN Netcom GN 9120 Professional Headset

1 Answer

When plugged in, green light comes on immeadiatly. Light goes off when unplugged and will not come on.


The green light indicates that the unit is already adequetly charged. If KNOW that it is NOT charged, but are getting a green light anyway, then the unit may need to be replaced.

Aug 20, 2009 | Motorola Mobility H700 Wireless Headset

3 Answers

GN 9350 Headset won't charge, blue light remains off I tried the solution of placing the headset on the charging cradle, then pressing both phone/USB button simultaneously The headset light...


Unplug the unit, then take the ear piece and slide the battery off .... When you have the battery detached from the ear piece, wipe off the metal prongs, leave it off for a few minutes, then put back together. Make sure you plug the unit back in. It will take a couple hours for the unit to be charged. That should take care of the issue.

Jun 21, 2009 | GN Netcom GN 9350 Wireless Headset

1 Answer

My Headset just stopped working on the gn9350 headset. The base is on but it does not seem to be charging and there is no light on the headset or in front on the charging station. Is there some way to...


Hi I was in a live session with you when you left. Apparently you have not paired the headset with the base. All you have to do is follow this procedure
Place the headset in the charging base->Press the base's pairing button->Both the telephone and USB buttons on the base until the headset's link indicator will light for 2 seconds indicating that the pairing is successful. It should probabl charge after this.
Let me know if you need more help.

Sai.

Mar 17, 2009 | GN Netcom GN 9350 Wireless Headset

1 Answer

Charging - and playing through car stereo speakers


Fixya doesn't work that way. When you set up your phone for car comm, you told it what station to broadcast at. That is a station that has no music when it is on. As far as the headset, it may be used up. Don't baother looking for batteries, go to EBAY and get another headset. If you have found this helpful, please post as such. You can go live for faster answers

Jan 13, 2009 | Jabra BT125 Headset

2 Answers

All of a sudden my CS 55 with plantronics stopped working. It shows that its on but the headpiece isnt charing and also doesnt work. Any ideas why?


If the Plantronics CS55 wireless headset shows that it is on, you have to make sure of the following things.

a. the green LED on the base turns on when you turn the call switch on from the headset.
b. the small green LED on the side of the headset is blinking.
c. the telephone headset is lifted from the cradle.
d. if the headset is not charging and the Amber light on the base does not blink when you place wireless headset on it; trying placing the headset more firmly.
e. If the headset is not charging and the Amber light on the base does not blink even after placing the wireless headset firmly on the charging cradle, you may need to change the battery.

Alternately you can try resetting the Plantronics CS55 wireless headset.

Reset Plantronics CS50, CS60 or CS55 Wireless Headset

If you have problems with the sound or connection of your Plantronics CS50, CS60 or CS55 wireless phone headset, you may want to try to hard reset it using the following steps:

Note: Ensure the IntelliStand switch (on the right side of the charging base) is in the - position and NOT the = position.

1. Press both the call control button and the listening volume/mute button for 5 seconds. When the indicator light blinks release both buttons.

2. Press the call control button again. The talk indicator light will again blink to indicate the headset is back to normal.

3. Disconnect the AC charger from the AC charging jack for 5 seconds.

4. Reconnect the AC charger.

Now give the Plantronics headset a try.

Jan 10, 2009 | Plantronics CS55/HL10 Wireless Office...

2 Answers

There in no green light on RS 120. There is a red light on indicating that the headphone is being charged. Why I cannot use non-chargeable AAA batteries?


The green light only comes on when it is receiving an audio signal.

Standard batteries will work.. if you NEVER use the charging station.. and plan on replacing them every x number of hours used.. IMPORTANT.. if you forget.. and place the headset on the charging station with standard batteries.. they will probably rupture.. and may well ruin the headset..

If you decide to replace the chargable batteries.. make sure you replace them with the right size and type..

Jan 08, 2009 | Sennheiser RS 120 Consumer Headphones

1 Answer

Trying to switch out my base unit on the 9120 I am trying to trouble shoot a loud screeching sound that happens when I hang the phone up cant get my head set to switch to the new base


The loud screeching is probably due to the headset mic volume being too loud, or the campatability setting on the base station is in the wrong position for your phone.
To register a new earpiece to a base station, simply put the headpiece on the charging dock and leave it there while you disconnect the power, wait about 20 seconds and then reconnect the power. All the lights on the base should flash a couple of times and then the green charging light will start fashing as normal. The headset should then be registered.

Aug 20, 2008 | GN Netcom GN 9120 Professional Headset

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