Question about Epson Perfection 1240U Flatbed Scanner

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My Epson 1240 has just stopped scanning the bottom half of the flatbed. It makes a crunching noise and goes back to the top.

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The Track/chain that the scanner bar follows might have some debris/dirt whatever on it stoping it from moving further. Alternatively the motor might have a problem. you can take the cover off and blow that area with a con o' air. Make sure not to get dirt or prints on the scanner or the bottom of the glass

My Epson 1240 has just stopped scanning the bottom - 25630969-kdbydlvhgx3mczs4yctz3wk3-5-0.jpg Basic idea of most scanners

Posted on Jun 05, 2015

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Posted on Jan 02, 2017

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SOURCE: EPSON 350 scans 1/2 photo, makes loud clicking noise.

service required for epson 350

Posted on Jun 16, 2009

  • 526 Answers

SOURCE: My Epson scanner makes whirring noise

There are a couple possibilities that can cause the problem.

1. you need to unlock the scanner. There is a lock at the side of the scanner that could be in the locked position which is preventing the scanner from moving. you can use a nickel or penny or screwdriver to turn it to release it.

2. the tab that is holding the gear is broken
3. the glass is not attached 100% to the upper case and the scanner is hitting it when trying to scan.
if its 2 or 3, you might be better off getting a replacement.

thank you

Posted on May 25, 2010

  • 8 Answers

SOURCE: How to stop epson v300 noise when scanning

clean it and check for striped gears unplug first might have plastic shavings in bottom if gears are striped

Posted on Apr 01, 2012

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There are a couple possibilities that can cause the problem.

1. you need to unlock the scanner. There is a lock at the side of the scanner that could be in the locked position which is preventing the scanner from moving. you can use a nickel or penny or screwdriver to turn it to release it.

2. the tab that is holding the gear is broken
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Try to scan using epson scan to isolate the issue. You can launch epson scan from applications. If you can scan using epson scan, call adobe to troubleshoot further on photoshop.
If you get an error epson scan cannot be started or if it won't launch. It could be connection or driver issue.
To uninstall/re-install twain on mac, follow the instructions:
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If epson scan won't launch or you get an error, try a different usb cable.

Goodluck.

sherlyn c.

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