Question about Lexmark X5470 All-In-One InkJet Printer

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Computer start-up My Dell desktop will not start up with the USB cable for the printer being disconnected from the computer. What is causing this?

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Re: Computer start-up

Fiend your solution direct from Lexmark. Here is your solution


Posted on Mar 03, 2009

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Re: Computer start-up

I have been using the Lexmark X4570 all in one printer with desktop pc & windows xp professional and the same problem developed (had to disconnect printer usb cable to boot up). I removed the bios options to boot from removable drives and also disabled the A (floppy) drive (I don't have one). The pc now boots up with the printer connected but still continues to freeze on the Asus motherboard screen if I leave a memory card in the printer's card reader. I suppose this is only half a solution but maybe someone out there has some other ideas. I don't have this problem if I leave other usb devices plugged in (eg keyboard, portable hard drives, camera etc.)

Posted on Sep 09, 2008

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Re: Computer start-up

Disable booting from USB in the BIOS or check your BIOS manufacturer for an update. Some PCs attempt to boot from the card reader in the lexmark printer causing the problem.

Or just connect the printers USB cable after booting your computer.

A friend has a 2.0 Usb port next to him and connects it there after boot.

Attention Windows Vista Users
If you have installed your printer on your PC using an original Lexmark Driver CD that came with your product and you are experiencing problems when printing, you may have installed the Windows XP driver.

Follow these steps to resolve:
· Disconnect your USB cable from your printer.
· Uninstall all Lexmark printer drivers on your PC.
· Download the correct Vista driver for your model.
· Install the driver on your PC.

Important - Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.

Also, You do have the new VISTA software for your Lexmark, right.

Posted on Nov 14, 2007

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1 Answer

I somehow uninstalled the Dell Imaging Toolbox for my V305 printer. How do I get it back?


I cannot find a separate software download for the Imaging Toolbox. I can only assume it comes with the driver itself when installed.

If you have the disk for the printer, uninstall the printer software you have already installed using the Add/Remove Programs from the Control Panel. Restart your computer and look under the Start>Printers and Faxes and make sure it is not listed.

disconnect the USB cable from either the computer or printer and insert your disk and install as you did originally. Connect the USB cable when prompted.This should reinstall the driver and Imaging Toolbox.

If you do not have the disk, you can download the software from the Dell website at:

Dell V305/305w Driver

Download the software to your desktop. Uninstall the previous software...reboot...then double-click the file on your desktop.

Hope this helps. If you have further questions, just use the Comment link.

Thanks for using Fixya.

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When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem

It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
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  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

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    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

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    Be certain that your USB cable is snug.

    If still a problem and there are jobs in the print queue, go to Printers and Faxes and delete your printer icon.

    Note: Here's how to delete a printer icon in Windows 7:

    1. Open Printers by clicking the Start button, clicking Control Panel, clicking Hardware and Sound, and then clicking Printers.
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    If you can't delete the printer, right-click it again, click Run as administrator, and then click Delete. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    Disconnect the USB cable.

    Restart your computer.

    Reconnect the USB to your computer.

    Your computer should see your printer. Install the printer driver.

    If still a problem, either your USB port on your PC, or the USB printer cable is probably faulty.

    Hope this helps.

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    Power off the printer and disconnect the USB (Parallel ?) cable from the printer to the PC. Reconnect the cable. Restart your PC.

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