Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune washer , when I turn it on for a 35 min wash , it works for about 12 min , then tunes off , with a lc on it , ? it just sets there and does nothing ,

Help

Posted by Anonymous on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 400 Answers

"lc" may mean "load capacity" meaning too much weight in the drum. Wash time may be variable, and the load amount too! Experiment with you "wash time" feature, it may be for lighter loads ONLY. Get a user guide for your machine would be my call.....

Posted on Apr 17, 2015

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
Amigaman
  • 248 Answers

SOURCE: maytag washer door boot

   Remove 2 screws holding door hinge to cabinet and remove door.  Then remove 2 screws opposite these. Grab front panel with thumbs at area of screws you removed and pull outward with thumbs. Panel will pivot forward.  Remove panel from lower clips.  At top of exposed area remove 2 5/16 screws.  Remove brackets under them. 
  Open dispenser and remove 4 screws.  Careful not to drop in dispenser.  Remove dispenser frame assembly.
  You can now raise top of washer to a 90 degree position.
   Now back to front exposed area.  Grab boot where it contacts front and peel out of groove.  Also remove two screws holding light assembly and remove cover.  Remove all 5/16 screws holding front assembly and the ones on top area where it is on a bevel.  Remove front assembly by folding up and onto top. 
  Now we are at the boot.  Remove spring and wire assembly holding boot to drum.  Make note on boot position and spring position.  Remove boot.  Install new boot onto drum.  wrap wire around drum with ends at top.  Now the fun!  Hook spring to on end of wire and using vise-grips,  pull to other end to hook into wire.  It can be done,  honest.
  Now just reverse to reassemble.  should be instructions with boot.   Good luck!

Posted on Oct 21, 2007

  • 1 Answer

SOURCE: Repairing leaking Maytag washing machine

Maytag Appliances are ****!! Don't buy Maytag. Spent $2500.00 in 2005 on Maytag Neptune washer and dryer. They have been nothing but trouble. Washer has water running in tub constantly. Recall on ground and recall on footing. Dryer making loud noise when drying clothes.The Maytag man is dead and gone.

Posted on Oct 10, 2008

localwonder
  • 6784 Answers

SOURCE: my maytag neptune washer will stop working and

HI, this error code is signaling an issue with the fill actions. Your washer seems to be having problems when it try's to fill the tub with water.

First, make sure there's water getting to the washing machine. Make sure the water faucets are open all the way.Check for kinked hoses as well.

If the hoses are fine and, the faucets are fully open, this will confirm a inlet water valve malfunction. you will need to replace this failed component in this case. it has failed.

Posted on Jun 17, 2009

  • 16 Answers

SOURCE: my maytag neptune washer smells musty. what is

I owned a maytag neptune washer and had to run dishwashing liquid thru it occasionally to get the smell to go away. Finally we learned about a new gasket retrofit that they were doing which was covered by the maytag company we called and they installed it for free and the smell stopped. I had that washer for about 10 years and probably spent as much fixing it over the years as it cost. I now have a whirlpool duet front loader and love it. no smell and not problems. Try the electric dish washer soap.

Posted on Aug 02, 2009

  • 1 Answer

SOURCE: will drain but wont spin

I just had exactly the same problem. It turns out that the washer thought it was "continuously out of balance" because the inertial unbalance switch was not working properly. The way I fixed it was:

1. I followed the instructions to disassemble the Neptune washer found here: http://www.neptunehelp.com/index_files/Page323.htm and then in the control panel on top I found actually a very useful document stored in the control panel itself. It is called "Schematic Mini-manual LED Washer" and it contains a set of schematics for the electrical system and an explanation on how to run various diagnostics on the washer. This was incredibly helpful.

2. I checked the diagnostic code using the following procedure:

a. Plug the washer in for power.
b. Put the washer into "Service Mode" by holding the "Delicates" and "Heavy soil" keys simultaneously for 3 or more seconds. My washer showed a "00" on the screen when it was in Service Mode.
c. Pushed "Presoak" to put it in diagnostic code mode.
d. Pushed the down arrow key to read out the last diagnostic code. In my case the most recent diagnostic code was a "05", which the mini-manual says means "Continuous unbalanced circuit". In fact the mini-manual also says to "Check for: Faulty unbalance switches, Loose wire connections, Bad control board".
e. To find out how many cycles ago this happened, you can push the "Cotton/sturdy" button and it will tell you how many cycles ago this happened. I can't remember the response of my washer, but it either showed a "00" or "01".

To double check the diagnostic code, I

a. Cleared the list of diagnostic codes by holding the "Heavy soil" and "Presoak" buttons for 3 seconds while in the "Diagnostic code" mode;
b. Put the washer door back on and screwed it in without putting the entire front back on the washer.
c. Pushed the "off" button or unplug the washer and plug it back in to get it out of "Service mode".
c. Ran just the spin cycle, where it counted down to 7 and then was perfectly silent and then displayed a "00" without really trying to spin.

Double checking the diagnostic code probably wasnt' really needed, but I thought I would try it just to make sure. I did receive the "05" diagnostic code again.

3. With the washer unplugged again, I did the following to check that the switches were the problem, I checked the resistance of the circuit that has the following three switches in it: the inertial unbalance switch, the low tub displacement switch, and the upper tub displacement switch. If the circuit has effectively "0" Ohms of resistance, the switches are good. If you effectively have "infinite" resistance, then one of the switches is bad.

The mini-manual shows you where the switches are physically on the washer. The easiest way to check this is to find a connector that connects the three switches to the control panel. I found this by lifting the top panel of the washer up all of the way so I could access the top of the washer's tub. Based on the schematic from the mini-manual, the in-line connector has four wires. One side you will find a red wire with the number "23" on it and an orange wire with the number "40" on it. The other half of the connector has two blue wires connected to it, one with the number "23" on it and one with the number "40" on it. In my washer, this connector was placed on top of the washer toward the back.

To test to see if one of the switches is not working:
a. Disconnect the inline connector described above.
b. Test the resistance between the two terminals on the side of the connector having the two blue wires. I found that when I did this I had infinite resistance, so want of the switches was stuck open, indicating the "unbalanced " condition.

To find which switch was at fault, I disconnected each switch from the circuit and tested each one individually. The one that was easiest to get to was the lower tub displacement switch, which is in the front on the bottom of the washer's tub. It worked fine (0 Ohms resistance normally and infinite resistance when you push the button). The next I tried was the inertial unbalance switch, which is placed on the top, right, front of the tub just underneath the block of concrete that is mounted on the tub. For convenience, I removed the concrete block so I could easily access and remove the switch.

This was the switch with the problem (it was effectively stuck open or infinite resistance). It seems to have some rod of metal in it that moves back and forth with the washers motion, so I just shook it vigorously and you could hear the rod of metal move back and forth. This seemed to free up the switch mechanism and the switch functioned again (showed "0" ohms when it was held in about the same position as it would be on the washer). I put the switch back in place and checked the connector with the blue wires leading to all three switches as before. This time I received effectively "0" Ohms, meaning that the problem was fixed.

4. At this point, I put everything back together again (concrete block, reconnected the in-line connector to the switches, and reversed the procedure found in http://www.neptunehelp.com/index_files/Page323.htm ).

Once everything was back together again, I tested just a "spin" cycle and everything worked. You could also test this before putting things back together (probably a good idea) by temporarily putting the door on properly and trying a "spin" cycle.

Another thing to note, you could actually check the diagnostic codes and run several of the tests without taking the entire washer apart. Basically, all you need to do is get the mini-manual out of the control panel (I there are 6 screws total I took off) and run the tests before opening the rest of the washer.

In the end, it might be good to clean or lubricate the inertial unbalance switch or replace it since it will probably stick again. Unfortunately, I am not sure how it is built, so I am not sure what the best way to clean or lubricate it is. Just shaking it for the moment did the trick.

Hope this helps.

Posted on Aug 22, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wash cycle are running to long


FIXED Maytag Neptune, Timer Problem - ApplianceBlog

www.applianceblog.com/.../23387-Maytag-Neptune-Timer-Problem

Mar 4, 2011 - 8 posts - ‎3 authors
My countdown timer is stuck at the 33-minute level in the "wash cycle", and repeatedlyruns for a 30-40 seconds, then stops, then runs, then ... Maytag Neptune TL Washing Machine stops in spin cycle ...
10 posts
Jul 25, 2013
Maytag Neptune Washer Won't Spin/drain
7 posts
Jul 4, 2013
Neptune TL Washer FAV6800AWW - DC and UC ...
5 posts
Jul 3, 2007
MAYTAG NEPTUNE WASHER CONTROL PANEL ...
8 posts
Jun 29, 2005
More results from www.applianceblog.com

Troubleshooting a Too-Long Wash Cycle - whirlpool washingmachine ...

ask.metafilter.com/233920/Troubleshooting-a-TooLong-Wash-Cycle
Jan 25, 2013 - We have a Whirlpool Duet washing machine (about 2 years old). Thecycle is taking WAY too long to complete. The load that's running now ...

Maytag Neptune washer repair: motor/motor control circuit ...

? 12:10
https://www.youtube.com/watch?v=ITTbDh8CFEU
Dec 11, 2013 - Uploaded by daytonaturbofreak
Maytag Neptune washer motor/motor control circuit board ... my board just fried - is your washer still working? wondering how longthe conversion fix will last. ... Other times it will run a completecycle without any malfunctions.

Jan 11, 2016 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

What is the wiring and winding?


Maytag Neptune washer repair: motor/motor control circuit ...

? 12:10
www.youtube.com/watch?v=ITTbDh8CFEU
Dec 11, 2013 - Uploaded by daytonaturbofreak Maytag Neptune washer motor/motor control circuit board ...much this is very helpful, my machine is coming up with a "Lr"code which I believe .

Aug 20, 2015 | Maytag Neptune Washing Machines

1 Answer

The times seem to have changed on the settings for soil levels. For instance, the quick is 50 minutes and the normal is 84 minutes. That does not seem right. Is there any way to set them different?


Answer to your question "Is there any way to set them different?" Short answer is no. The Maytag Neptune like many other washers that display a time of cycle first start with an estimated time this relays a lot on the last cycle ran. But, more importantly it also takes into consideration other washing options. For example, lets say that your quick wash cycle used to only display 35 min. now if you select an extra rinse option the time will increase from that 35 min. to a higher amount of time. This is due to the longer time it takes to go through a second rinse cycle. The MAH5500 if I'm not mistaken also has a heater in it so there are options such as sanitize which takes 120 degree hot incoming water (suggested temp. for hot water heaters) and heats it to approx. 165 degrees. And as you can imagine this takes a washer some time to do this (increasing wash time). If you would like to lower washing time check the washing options and remove any that are not needed at that time; pay close attention to extra rinse cycles and the soil levels that are selected. Hope this helps. Cheers.

May 16, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My Maytag Neptune TL will not switch cycles, when I started the wash cycle it said 57 minuntes came back 1/2 hour later and it still said 57 minutes tried unpluging it to see if it might clear any erriors...


What happens if you do a Spin Only cycle with that wash load?

Does it fail to go thru the 12 min Spin Only Cycle?

Any error code to the console?

Do you want to troubleshoot?

Feb 19, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Is neptune maytag washer belt driven


yes,you need to remove the 12 x 12 inch access panel in the rear of the machine and the belt has to be put on the smaller motor pulley first and forced on by rotating the large pulley around to work it on as there is no adjustment be careful not to pinch your fingers putting it on

Jan 16, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My Maytag Neptune FAV6800AW top load washer only runs for the first few minutes of the cycle, it will not spin..it just stops..we've tried two cycles, the quick wash...it starts at 33 mins and then stops...


I'm and owner and will try to help. Are you handy and do you want to try a DIY fix?

From the wash times is sounds like the washer is agitating the wash load (tumblers are rotating the wash basket load) is that correct?

If so see if the machine will complete a Spin Only cycle with no clothes in the wash basket. Set the Spin setting to Spin/Hang dry seting and start the cycle. It should take about 10 min complete. Does the Spin Only cycle complete with no clothes in the wash basket?

Some handy links if you are going to DIY.........Service Manual for reference.

Sep 17, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune TL clothes still dripping wet after full cycle


Pump out time of 40 seconds sounds good.

No ND error code and you spin up to 850RPM which is max for the machine.

You have no standing water in the wash basket.... I'm scratching my head.

Could you do a Spin Only cycle with that same wet wash load and set the SPIN for Max Extract. After you start the Spin Only cycle put the machine in Service Mode and watch the RPM range. This cycle sets the display to 12 minutes. Let’s see if the wash load remains wet and what max RPM is reached.

""Maybe the pump is not turning on during the spin cycle?"" You have no standing water in the wash basket correct? I feel the pump is turning on or you would have standing water in the wash basket and the pressure switch would have never indicated an empty condition (Low Level pressure switch contacts) to the Control Board. The Control Board would have stopped the wash cycle with a ND for no drain error code.

The pump in the spin cycle will turn on a number of times see if you hear turn on in a Spin Only cycle

I just ran a Spin Only light wash load with about 5 gallons of water in the wash basket. Timer went to 12 min. I toggled into Service Mode to watch wash basket RPM. At about the 5 Min mark (toggle in and out of Service Mode) the wash basket reached 850RPM then a few minutes later it stepped down to 830RPM to end of Spin Only Cycle. You don’t have a water valve stuck open or you would flood/over flow of the machine. Did you here the drain pump turn on several times during the Spin Only cycle?
Rich

Apr 08, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Wash time too long


if the water supply is restricted, yes this would happen. remove supply hoses, check screens, check taps

Jul 23, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Washer won't run through a complete cycle-stops at 29 minutes


There is a service manual behind the control panel it will show you how to test the door locks. If might have a bad lock solenoid.

Aug 01, 2008 | Maytag Neptune FAV6800AW Top Load Washer

Not finding what you are looking for?
Maytag Neptune MAH5500B Front Load Washer Logo

151 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Bill Long

Level 3 Expert

587 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...