Question about Dyson Vacuums

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Can Dyson dc24 vacuum be used to extract air from vacuum storage bags.

Posted by Anonymous on

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2 Answers

  • Official Brand Answer
  • 2,572 Answers

Hi there, it's Jack at Dyson.

We don't make any vacuum storage bags, and we would be unable to confirm the compatibility of third party storage bags as we would not have tested these for use with our machines. As we can't guarantee that using your DC24 for this purpose won't cause damage, we would advise against it as a precaution. It's also worth noting that blocking the airflow though the machine in this way may cause the suction relief valve to open, and eventually for the thermal cutout to shut off the motor for protection.

I hope this information helps, but you're welcome to contact us directly if you'd like further advice. You can reach the Dyson Customer Helpline by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Posted on Apr 15, 2015

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  • Dyson Master
  • 1,466 Answers

Yes, any. Vacuum should be able to be used as long as the hose fits

Posted on Apr 07, 2015

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: no suction on dyson dc24 ball

Well i just fixed my Dyson Ball with the same problem you have. My wife and i found out it was a crumpled receipt in the lower section of the hose at the upright/handheld pivot #3 in diagram and it was catching cat hair and other things. I began by removing the canister and turned on the vacuum to see if the direct access to the fan had suction. Then i moved to #5; i reattached the canister and threw in some cat hair into it from the bottom. i turned on the vaccum to see if it spinned around; it didnt. I then moved to #4, i removed the head and then turned on the vaccum to see if maybe the head had a leak at the top connecter; as i predicted the strength was minimal. I then worked my way to #1 to see if the strength was the same or if there was a difference. no difference for us. Well then it must be #3.. of course the last one i checked. I used a small flashlight and peared in and i didnt see anything... i then used a coathanger very softly as to not puncture the hose. i then noticed some hair being pushed out but the main culprit wasnt showing. my wife gave me needle nose pliers and i pried the hose off of the top connection in #3; so i could get a better look; you may be able to push it off with your hands. and viola! a crumpled reciept for 3 Monster energy drinks.... the same ones....i drink... oops!... hopes this helps. just go through it step by step. youll know its working once stuff begins to spin in the canister. almost regretted throwing that dyson registry junk away.


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Posted on Jul 22, 2009

  • 1 Answer

SOURCE: kickstand on dyson dc24 will not stand up

Solution to Dyson Ball wil Not stand up / Kickstand will not go down:

I had this problem on my Ball. The metal guides on the red foot lever had jumped out of their tracks and you have to get them back into the guide tracks on the rear wheel assemblies. I pulled on the affected wheel assembly to get the metal post on the red kickstand to reset it where it should be.

Posted on Mar 11, 2010

VacuumRepair
  • 438 Answers

SOURCE: how do I get a manual for a DC24 Dyson Ball

Hello There,

Here's a link for your Dyson DC24 Owners Manual (Instruction Booklet) that you requested on our website. Feel free to download the manual and save it on your computer for later use. If you have a problem, or need some help with something on your vacuum, please by all means just add a comment on this page, and I'll be more then happy to walk you through any problem that you may have.

If you found this helpful, please be sure to rate the repair helpful by clicking the thumbs up icons in the top of the page. This is what encourages repair professionals to continue posting free repair advice.

Here's the link:
Dyson DC24 Ball Owners Manual

Thank you,

Chris J.
GoVacuum.com

Posted on Apr 15, 2010

Testimonial: "Thank you so much.....My son had the vacuum but is now unable to use it & I have it, but had no instructions..Again THANK YOU...Barbara R. Harper "

Dysonteam
  • 167 Answers

SOURCE: no suction in the hose on dyson dc24

Hi its Darran at Dyson.

It sounds as though the hose is blocked. I would recommend following the blockage procedure. If this does not resolve the problem, please call our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

doobla77
  • 51 Answers

SOURCE: how to blow up a mattress with a Dyson dc25

the Dyson upright does not have an exaust outet you can plug a hose into to blow up the mattress, I had the same problem and Dyson told me that basically you can't reverse their vacumme cleaners to blow up mattresses etc.

Posted on Jan 26, 2012

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Dc dyson 24 free repair maule


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Jan 28, 2016 | Dyson Vacuums

Tip

Dyson DC24 - Removing and replacing the cleaner head


To remove and replace the cleaner head of your Dyson DC24, please follow the simple steps shown in the video below. This procedure applies to all Dyson DC24 variants.<br /><br />For further help and advice please visit <a href="http://www.dyson.com/">www.dyson.com</a> and click on Support. <br /><br />Dyson Customer Service<br /><br /><utube src="4YF2-mYTxs0&feature=related"><br />

on Jun 22, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

Tip

Dyson DC24 - Washing the filters


To wash the pre and post-motor filters in your Dyson DC24, please follow the simple steps shown in the video below. This procedure applies to all Dyson DC24 variants.<br /><br />The filters should be washed every month using cold water. Always ensure the filters are totally dry before refitting them - this may take up to 24 hours.<br /><br />For further help and advice please visit <a href="http://www.dyson.com/">www.dyson.com</a> and click on Support. <br /><br />Dyson Customer Service<br /><br /><utube src="u5p23f1349I&feature=relmfu"><br />

on Jun 22, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

I need a operating manual


Hello, this is Ava with Think Crucial.

You may check the Dyson DC24 manual by clicking the link below:

Dyson DC24 User Manual

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc24

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Dec 30, 2015 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

New Dyson DC24 ball vac 2nd time using brush stopped rotating when caught on short rug fringe/ no mat`l caught


Hi there,

Your DC24 is equipped with a sensor which shuts off the brush bar if something jams it. You can reset the machine by following the steps shown in the video below. You may also want to refer to our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

Please note, the brush bar will never rotate when the machine is standing upright, so make sure you recline your DC24 into the vacuuming position before testing it.
If you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 30, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Need to be shown how to use the dyson dc24 animal hoover


Hi there,

For information on using and maintaining your DC24 Animal, please refer to the user guide supplied with the machine - in case you don't have this to hand, you can download a copy here:

http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/DC24_uk_manual_120710%20pdf.ashx

You may also find our DC24 Support page useful:

http://support.dyson.co.uk/support/dc24/dc24-animal

If you can't find the answers you're looking for in the user guide or on our Support page, please get in touch with us directly by calling 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 26, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Do i need a neww vacum,my dyson dc24 ball not got any air pressure to suck any dirt up


Hi there,

I'm sorry to hear you're having difficulties with your DC24 - however, I'm sure we can help you get it working again. If the machine isn't picking up as well as usual, there may be a blockage in the machine, and the filters may need a wash.

The easiest way to find and remove any blockages is to follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc24/dc24-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

In normal use, the filters need to be washed at least once a month, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for the filters to dry completely before replacing them.

This should resolve the issue, but if you'd like any further assistance, please get in touch with us directly so we can help. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Feb 24, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Removing the hose


Hi Carol,

I'm not sure from your question whether you want to remove the hose from the machine to use it, or to replace it. For a step-by-step guide on using the hose, wand and accessories, please visit our Support page for this machine:

http://support.dyson.co.uk/support/dc24/dc24-multi-floor/maintaining-your-dyson-machine/how-to-use-accessories/how-to-use-the-combination-tool-step-1

To remove the hose from the machine in order to replace it, this guide may be useful:

http://support.dyson.co.uk/support/dc24/dc24-multi-floor/how-to-use-your-dyson-vacuum/how-to-remove-a-blockage/removing-blockage-from-wand-and-hose-step-1


I hope this helps - if you'd like any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 23, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Blockage when using hose


Hi there,

I'm sorry to hear you're having difficulties with your DC24. If the hose or wand appears to be blocked, the easiest way to locate and remove any obstructions is to follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc24/dc24-multi-floor/how-to-use-your-dyson-vacuum/how-to-remove-a-blockage/removing-blockage-from-wand-and-hose-step-1

This should resolve the issue, but for any further assistance, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.

Best wishes,

Jack
Dyson Online Customer Support

Jan 14, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

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