Question about Konica Minolta Office Equipment & Supplies
I am going to assume you replaced the Transfer belt and transfer roller. Since you did not state that in your input. You did replace both at the same time. Cleared the counter for the transfer roller in the service mode?. Anyway the code P-5 and P-21 have to do with the registration sensor located below the transfer belt. On the right side of the machine. Where the edge of the belt is and exposed below the belt and behind the large plastic part below the belt there are two sensors one to the front the other to the rear of the belt, again below the belt assembly. It will require you the expose the sensors clean them. Worse case have them replaced, or the Main board!!!!. Recommend you have a Konica Minolta tech come out and do this procedure. P-5 is the front sensor failure
Posted on May 13, 2015
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Posted on Jan 02, 2017
First check the alignment front and rear of the finisher, check the finisher exit guide rollers if the paper is exiting properly, open both rear and the front cover and check the lower gears attach is the up/down drive belt. that lower gear one might be broken by the pin slot.
Posted on Jul 09, 2009
this has to do with what they call NAVRAM IS C
To troubleshoot the error:
1. Reset the code by pressing stop-0-7-1-3-9. This will display a "*" on the LCD. Press this button.
2. Perform a Data Clear and then perform the Setup Procedures from the beginning.
3. Perform a NVRAM Recovery Procedure. Please see attached document. To view the PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from RRUPTED/need to be reset BUT that will clear all the current setting especially if print to it.if you are willing to try ....
you should have a Tech do this...
Posted on Sep 20, 2009
SOURCE: c350 malfunction code c-0501
After replacing the fuser unit, if you got a c0501 code you must open the front door where the toner is. On the right side (hinge side) next to the black toner and drum unit there is a plastic pannel/cover. In the lower portion of that pannel there is a hole where a trouble reset switch is loacted. With a flashlight you may be able to see it. You are ment to use a thin screw driver or the like to push the button. You do this while the machein is on and desplaying the code. As soon as you press the button the copier will clear the code and start warming up. Thats it! If you are un certin of the button placement you can take out three screws from the pannel and loosen one screw from the pannel above it and and pull the pannel off the unit. You will see the board and it is the button on the (left), as there are two of them. Tho you only have access to the one thru the cover.
Posted on Oct 18, 2009
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