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I can't log into my DSL router. It's a Comtrend Nexuslink 5631. I've tried all the default logins.

I have a DSL router from Consolidated Communications. I'm trying to log into it to change the encryption on my wireless network. I'm on my laptop connected via a LAN cable. I've tried going to and log in with these usernames and passwords to no avail: admin/admin (blank)/admin admin/(blank) user/user support/support root/12345 admin/cciadmin cciadmin/admin admin/password Nothing seems to work. I'm wondering if I can reset the router without losing my ISP settings. Suggestions?

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  • DeVaughn K
    DeVaughn K Apr 05, 2015

    thanks for all of the advice peeps. Im not going to reset the router for fear of it resetting the isp settings. Im going to contact the ISP on Monday and ask them for the information. Thank you all!

  • Gabriel Giner
    Gabriel Giner Jan 15, 2017

    Hello, the IP address for your router is probably not There is a list of all the possible different IP, as well as the usernames and passwords that each brand set as default. More info here:



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Ummmm...I believe its to get into the router

Posted on Apr 05, 2015

  • 4 more comments 
  • DeVaughn K
    DeVaughn K Apr 05, 2015

    The default gateway is showing I tried and it doesn't take me anywhere.

  • DeVaughn K
    DeVaughn K Apr 05, 2015 shows up as "DSL Router" It just won't accept the passwords I put in.

  • moparfanatic Apr 05, 2015

    where did the router come from?

  • DeVaughn K
    DeVaughn K Apr 05, 2015

    It came from my ISP: Consolidated Communications. The odd thing is I've logged into it before with a default login (admin/admin) but it doesn't accept that anymore. I didn't change anything.

  • moparfanatic Apr 05, 2015

    If the ISP supplied it, there is a chance they changed the password online....I found this site but not sure if it will help you.

  • adilnaq
    adilnaq Apr 05, 2015

    Password may be changed by someone .watch the video linked below and then enter the username& password printed at the back of the router after entering at address bar of browser



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