Question about Motorola Mobility Moto G 8 GB Black Smartphone - Unlocked 1.2 GHz Quad-Core Processor, 1 GB RAM, 8 GB Internal Storage, Android 4.3, 3G, 5 MP Camera

4 Answers

How do I factory reset my Motorola Moto G xt1028?

Posted by on

4 Answers

  • Official Brand Answer
  • 3,100 Answers

Eliu-

Follow the reset instructions here for your Moto G. Reset my device

Mark
Motorola Support

Posted on Apr 05, 2015

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 210 Answers

First, you need to turn on your phone in boot mode. From power-off, press-hold volume-up, then press-hold power, holding both together for 5 seconds. The Boot Mode selection menu should appear.

Now, you need to put the phone in Recovery Mode. Start by pressing volume down to pick Recovery, then volume-up to select. What you see and press after that depends on the version of Android your phone has.

For Android 5 and up, you should first see the "Motorola powered by Android" white screen, then a black screen, then a dead (or sleeping) Android robot with red exclamation mark. Press-hold power, then press volume-up and release both keys.

Before Android 5, you should wait for an Android logo. Once you see it, press-hold volume-up, then press power and release both keys.

Now the phone should be in Recovery Mode and you should see the menu where you can select "Wipe data/factory reset". The rest is intuitive.

Posted on Oct 08, 2016

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 9 Answers

Long press for the on button together with the volume down button and wait until something flash on the screen the select the restore or format option by using the volume up and down key and to select ok by your power key.

Posted on Apr 05, 2015

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Night Owl:

    An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 41 Answers

Hard Reset Motorola Droid Bionc XT875 Verizon: https://youtu.be/IdJVidS0aZE

Posted on Apr 05, 2015

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a moto g 1st gen and the pin seems to have changed due to a prolonged 6 month inactivity. Do you know a factory pin or back door to gain access short of a factory reset?


Richard

The PIN doesn't change as time passes. If you can't remember it will need to be reset. There is no bypass as that wouldn't be security.

Mark
Moto Support
Reset my device

Apr 06, 2015 | Motorola Mobility GOOGLE 8GB MOTO G XT1032...

1 Answer

Turn off narrator mode Motorola XT1028 Verizon


How can turn off narrator mode for Motorola smartphone XT1028 Verizon...

Mark
Motorola Support

Mar 07, 2015 | Motorola Mobility GOOGLE 8GB MOTO G XT1032...

1 Answer

How can I turn off narrator mode for a Motorola smartphone XT1028 Verizon wireless network


Opposite of enabling it mentioned here. Unlock narrator mode for Motorola xt1028

Mark
Motorola Support

Mar 07, 2015 | Motorola Mobility GOOGLE 8GB MOTO G XT1032...

1 Answer

Unlock narrator mode for Motorola xt1028 Verizon


Thomas

Unlock narrator mode for Motorola xt1028

Mark
Motorola Support

Mar 07, 2015 | Motorola Mobility GOOGLE 8GB MOTO G XT1032...

1 Answer

Unlock narrator mode for Motorola xt1028


Settings > Accessibility > TalkBack > Enable

Mark
Motorola Support

Mar 07, 2015 | Motorola Mobility GOOGLE 8GB MOTO G XT1032...

1 Answer

How do you do a factory reset for a Moto X phone?


Michelle-

Settings > Backup & Reset > Factory Data Reset

Mark
Motorola Support

Oct 15, 2014 | Motorola Moto X XT1052 4G LTE 16GB...

3 Answers

How do i unlock moto g android device xt1028?


Danielle

Many of our phones are now sold unlocked. If it isn't contact the current service provider. Some phones, based on their service provider cannot be unlocked.
Mark
Motorola Support

Oct 06, 2014 | Motorola Mobility GOOGLE 8GB MOTO G XT1032...

1 Answer

How would I put my cell phone, a moto g(XT1028), on safe mode? it has the fbi virus.


Go to power off. Blog Press Power down. Then choose reboot into safe mode.

Mark
Motorola Support

Sep 06, 2014 | Motorola Mobility Moto G 8 GB Black...

Not finding what you are looking for?
Motorola Mobility Moto G 8 GB Black Smartphone - Unlocked 1.2 GHz Quad-Core Processor, 1 GB RAM, 8 GB Internal Storage, Android 4.3, 3G, 5 MP Camera Logo

278 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Cell Phones Experts

D. E. Hev

Level 3 Expert

1167 Answers

Richard Lane

Level 2 Expert

94 Answers

Vernon Taylor

Level 3 Expert

3192 Answers

Are you a Motorola Mobility Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...